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Kevin   –  
United States US
Visited: August 2024 Reviewed: Aug 21, 2024

Email Kevin  |  35-50 years of age  |  Experience level: first safari

Kojuu Safaris is committed to customer satisfaction and willing to go extra miles to serve
5/5

This is the first time we went to Tanzania for Safari. We are very glad that we chose Kojuu Safaris to help us arrange this Safari trip. With their help, the trip was excellent and memorable.

Right start from the first contact with Judith, she was very responsive and professional. Judith is very knowledgeable. She could provide with all the insights about how to plan the itinerary, as well as recommendations on different accommodations. We at first were not sure of which hotels to stay in, she was able to provide us her thoughts on different experiences with different accommodation choices, so we could choose based on our preferences. The accommodations we ended up staying all exceeded our expectations, thanks to Judith’s advice. Judith is also super responsive to all my questions about anything regarding safari. Sometimes, I could be an annoying client due to my attention to very subtle details. But Judith kept patient and replied to my every smallest question. As she was pregnant later and her condition didn’t allow her to be as responsive as before, she even asked her colleague Anitha as her backup to help us. Anitha is the same responsive and responsible as Judith is. It is their tireless help and support that made our trip to be successful and memorable.

What touched me the most is Kojuu Safaris’s commitment to serve their customers and willing to go extra miles to make sure their customers to be well taken care of. When we arrived at Kilimanjaro airport, our luggage were missing from our flight. The luggage had all our clothes in them, which made my wife super concerned. While this was not Kojuu’s responsibility, Judith managed to get our luggage the second day and delivered to us the third day morning, with no extra charge. Her help minimized the impact of this incident to our trip. Another example is that our friends left one day before us in the afternoon, so they needed to stay with us in the hotel before they leave for airport. Judith was so kind to offer buying them lunch, so they could eat together with us. This shows how caring Judith was.

I would also like to give a special shout out to our guide Harun. He has over 10 years experience of being a safari guide. He is super knowledgeable and He also has eagle eyes. He could spot animals when we don’t even have a clue. For instance, he spotted a serval while he was driving and immediately pointed to us, so we were able to see this hard to find small cat. In Ngorongoro, he pointed to a small black dot far away and told us that was a rhino. We were able to confirm that with our binoculars and high zoom camera. We were amazed on how he could spot that with his bare eyes. Harun also kept our preference in his mind and tried his best to make us satisfied. With his help, we were able to collect the big 5 within the first several days of our safari. We were even able to see a leopard with her cub which is very rare to see. After successfully collecting the big five, Harun knows that we are interested in Cheetahs and river crossing, so he made every effort to find those and bring them in front of our eyes. With his help, we saw cheetahs couple of times (one time mama cheetah with her cub and another time two brothers) and an extraordinary river crossing. Harun’s commitment to customer satisfaction made our first safari trip to be so wonderful. We would highly recommend him to anybody!

When we planned our trip, we thought it was a once in a lifetime experience only. But now, we can’t wait coming back in a couple of years for another visit. This is all because Judith, Anitha and Harun and the entire Kojuu safaris crew. Their commitment to excellence and focus on customer satisfaction made our trip spectacular. Thanks to Kojuu, and we will be back!

Almir   –  
Canada CA
Visited: August 2024 Reviewed: Sep 14, 2024

Email Almir  |  50-65 years of age  |  Experience level: first safari

Unforgettable trip that was tailored to perfection!!
5/5

From start to finish, the 8 day safari trip to 4 national parks my wife and I embarked on was absolute perfection. Not only was every moment flawlessly organized, but the staff was so kind and welcoming too. The owner, Judith, and her assistant Anita even went as far as to greet my wife with a beautiful bouquet of flowers once we arrived at the hotel! To add to this delight, Judith's quick problem solving was not overlooked. When my luggage was mistakenly left in Ethiopia, Judith worked her magic and managed to have it delivered to me the next day in Serengeti! We were in truly great hands throughout the trip.

A special shoutout to our tour guide Harun, who was knowledgeable, professional, and extremely experienced, yet so kind that he felt like a part of our family on this trip. His passion for the nature and wildlife is clear, and his wisdom enhanced every moment of our trip. Words can't describe how great he is!

I highly recommend this agency for anyone looking for a well organized adventure.

Andre   –  
United States US
Visited: September 2024 Reviewed: Sep 19, 2024

Email Andre  |  35-50 years of age  |  Experience level: first safari

Judith was very responsive and made herself available for all my questions.
5/5

This trip was amazing. I saw everything I thought I would see and more. My guide, Harun, was the best. His 12 years of experience put us in the best positions to see it all. He was in constant communication with the other drivers, guides and rangers to get the best views and animal experience. I felt completely safe viewing all the animals.

The weather was perfect, I didn’t have an issue with the heat at all.

All the vehicles and hotels have USB ports.

There was an over abundance of food at the hotel and on the game drives.

The hotels have appropriate security.

I booked the solo 9 day safari and don’t regret it.

Lastly, Harun knows EVERYONE! It was such a pleasure to see him interact with all the people in the towns, gas station, entry gates and on the safari. He always asked how I (and my family back home) was doing and what animals I wanted to see for the day.

There are many options for safari, but my experience with Kojuu, Judith and Harun was 1st class.

Lauren   –  
United States US
Visited: November 2023 Reviewed: Nov 13, 2023

Email Lauren  |  20-35 years of age  |  Experience level: first safari

Amazing!!
5/5

This safari by far exceeded our expectations! We were taken care of so well the entire trip. The accommodations were incredible and our tour guide was amazing! From start to finish Kojuu Safaris made us feel at home. This has been a life changing experience and we would recommend Kojuu Safaris 100% to anyone planning a Safari excursion in Tanzania! Thank you Kojuu for giving us memories that will last a lifetime!

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