Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 13 Reviews
Lily   –  
China CN
Visited: October 2024 Reviewed: Dec 13, 2024

Email Lily  |  35-50 years of age  |  Experience level: first safari

They have a very professional climbing support team,help us make the impossible possible
5/5

From October 4th to October 8th, four of us climbed Kilimanjaro via the Whiskey Route. The guide's patience and tolerance, along with their encouragement, helped our team member who was least expected to succeed also reach the summit, making our African trip completely regret-free. During the climb, the service team provided us with the best possible service under challenging conditions, which was one of the main reasons we were able to reach the summit. Thank you to these simple and kind African brothers.

Reply from Jairos Adventure
Reply from Jairos Adventure
Posted on Dec 13, 2024

Thank you so much for sharing your incredible experience with us! We’re truly honored to have been part of your Kilimanjaro adventure. It’s amazing to hear that even the team member who was least expected to succeed made it to the summit—what an inspiring achievement!

Our guides and service team will be so happy to hear your kind words. They work hard to make every climb safe, enjoyable, and memorable, and your recognition means the world to us.

We’re thrilled that your trip to Africa was such a success and that we could contribute to making it regret-free. Thank you for choosing us, and we hope to welcome you back to Tanzania someday for another unforgettable adventure!

Daiane Leandro   –  
United Kingdom UK
Visited: September 2024 Reviewed: Dec 12, 2024

Email Daiane Leandro  |  20-35 years of age  |  Experience level: first safari

Magnificent
5/5

The trip was great, with famous national parks, and well prepared, having enough time to spot BIG 5. Our guide David was incredible; he provided us with captivating facts about wildlife during the drive and was very kind and funny. I recommend this! And thanks to David for the wonderful 8-day trip to Tanzania.

Reply from Jairos Adventure
Reply from Jairos Adventure
Posted on Dec 12, 2024

Thank you so much for your wonderful review! It’s amazing to hear that you had such a great experience exploring Tanzania’s famous national parks and spotting the Big 5. We’re so glad to know that David made your trip even more special with his knowledge, kindness, and sense of humor. I’ll be sure to share your kind words with him—it’ll mean a lot! Thank you for choosing us for your 8-day adventure, and we hope to welcome you back to Tanzania one day!

Mono   –  
China CN
Visited: July 2023 Reviewed: Dec 8, 2024

Email Mono  |  20-35 years of age  |  Experience level: first safari

It’s great
5/5

Very good experience, the driver is very friendly and helpful! All the arrangements are good . Hope to do it again in other seasons

Reply from Jairos Adventure
Reply from Jairos Adventure
Posted on Dec 12, 2024

Thank you for your feedback and we hope to host you again in the future

Jimmy Song   –  
China CN
Visited: August 2024 Reviewed: Sep 2, 2024

Email Jimmy Song  |  35-50 years of age

professional team,great help
5/5

We are 5 friends, and the mountaineering company assigned a team of 17 people, including 3 guides. Every one of them is very friendly, enthusiastic and responsible. They played a very important role in our entire mountain climbing process. Without their help, I think it would be impossible to reach the top. An experience that will last a lifetime.

Reply from Jairos Adventure
Reply from Jairos Adventure
Posted on Dec 12, 2024

Thank you for sharing your amazing experience! We’re so happy to hear that our team played such an important role in your climb and made it a memorable journey. Their friendliness, dedication, and support are what make moments like these so special, and we’re thrilled to know they were there for you every step of the way. Congratulations to you and your friends on reaching the summit—it’s truly a once-in-a-lifetime achievement, and we’re honored to have been part of it!

Ariana   –  
Switzerland CH
Visited: May 2024 Reviewed: Jun 2, 2024

Email Ariana  |  35-50 years of age  |  Experience level: first safari

Highly reccomended
5/5

I had a wonderful three-day safari with Jairos Adventures. Even the communication via WhatsApp for the booking went very well and quickly. I really enjoyed the three days, everything was tailored to my needs. The driver Paul did a great job. The trip was breathtaking, I saw the Big Five.
The lodge in the middle of a coffee farm was pleasant, a quiet place to relax after an eventful day.
The food was delicious, from breakfast to the lunch box to the cozy dinner on the terrace by candlelight. All the staff at the accommodation were also very friendly.

Reply from Jairos Adventure
Reply from Jairos Adventure
Posted on Jun 9, 2024

Hello

thank you very much for your positive reviews about Tanzania Safari Real Grad for hosting you

Max   –  
Switzerland CH
Visited: December 2023 Reviewed: Jan 6, 2024

Email Max  |  35-50 years of age  |  Experience level: over 5 safaris

they really care about you!
5/5

The experience was better than expected. Jairos came himself to fetch me from the airport. Later I met my guide, Ezekiel, and he wanted to know about my preferences, what I am interested in, etc.
The Camps and Lodges were carefully selected and all better that I expected. The tour was very well organized.
Ezekiel is a experienced guide who is really good at spotting animals.
Jairos then met me at the end of the tour asking me if everything was according my needs.
That is what I call taking care of the guest!

All the Jairos Team did great and I will get back to them asking to organize my next trip!

Reply from Jairos Adventure
Reply from Jairos Adventure
Posted on Jan 7, 2024

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that your journey exceeded your expectations and that you enjoyed the personalized attention from our team.

It's fantastic to know that Jairos personally ensured your comfort by personally fetching you from the airport, setting a positive tone for your entire trip. We are pleased that Ezekiel, your guide, took the time to understand your preferences and interests, making the tour more tailored to your liking.

We are thrilled that the camps and lodges selected for your stay surpassed your expectations. Our team is dedicated to curating experiences that leave a lasting impression, and it's rewarding to hear that our efforts were successful.

It is particularly gratifying to learn that Ezekiel, our experienced guide, enhanced your wildlife spotting experience. We take pride in the expertise of our guides, and your feedback reinforces their commitment to providing a memorable and insightful safari.

Jairos is grateful for your positive feedback and was pleased to meet you at the end of your tour. Our team values guest satisfaction, and your acknowledgment of our efforts to ensure everything met your needs is truly appreciated.

We look forward to the opportunity to organize your next trip. Your trust in our services means a lot to us, and we are excited about the prospect of creating another exceptional adventure for you.

Safe travels, and we can't wait to welcome you back on your next journey!

Fiona   –  
United States US
Visited: October 2023 Reviewed: Oct 28, 2023

Email Fiona  |  20-35 years of age  |  Experience level: first safari

Highly recommended
5/5

Jairos and Vienna are very responsible tour arrangers. They respond to emails quickly and they make efforts trying to meet our requirements. Food was good the whole time and they made sure we had fruits, water, and snacks every day. Our guide Ezekial was professional and very experienced. We felt safe and secured even when the road condition was rough when it rained. We learned a lot about animals from our guide and thanks for the knowledge!

Thanks again for arranging us such an unforgettable trip. I’m already in love with this beautiful land and will be coming back.

Reply from Jairos Adventure
Reply from Jairos Adventure
Posted on Oct 29, 2023

We're delighted to hear that Jairos and Vienna provided exceptional service, responding promptly to your needs and ensuring a memorable experience. It's fantastic that the team took care of your dietary needs and kept you well-supplied with essentials.

Ezekiel's professionalism and expertise, even in challenging conditions, provided you with a sense of safety and allowed you to fully enjoy the experience. Learning about the animals and the land from your guide enhanced the journey significantly.

Thank you for the kind words and for sharing your love for the beautiful land. Jairos and Vienna will undoubtedly be thrilled to welcome you back when you return for another unforgettable adventure.

Jasmin   –  
Australia AU
Visited: August 2023 Reviewed: Oct 25, 2023

Email Jasmin  |  35-50 years of age  |  Experience level: first safari

Amazing 2 country adventure organised by caring family tour operator!
5/5

Thanks to Jairos Adventure I had an amazing time in Uganda and Tanzania. Trekking with the Gorillas and Chimpanzees in Uganda was awesome. Definitely worth it. Then the 12 day solo safari and hot air balloon made my birthday holiday the best ever. Visiting the Masai villages was an unforgettable experience. Tanzania is such an amazing country.
The guides in both countries were very knowledgeable and made sure I had the best experience. Jairos and his team went above and beyond. Organising the 2 countries with 1 tour company made it all so much easier. Thanks again for making my holiday amazing!

Reply from Jairos Adventure
Reply from Jairos Adventure
Posted on Oct 25, 2023

We're delighted to hear that you had such an incredible and memorable trip to Uganda and Tanzania with Jairos Adventure. Trekking with gorillas and chimpanzees in Uganda is indeed an awe-inspiring experience, and it's fantastic to know it was worth it for you.

Your 12-day solo safari, complete with a hot air balloon ride, must have been an extraordinary way to celebrate your birthday. Exploring the beauty of Tanzania and visiting Masai villages clearly left an indelible mark on you.

It's wonderful to hear that the guides in both countries were knowledgeable and dedicated to ensuring you had the best possible experience. Jairos and his team's commitment to going above and beyond is a testament to their passion for creating remarkable journeys.

We appreciate your recognition of the convenience of organizing both countries with one tour company. It indeed simplifies the logistics and allows you to focus on enjoying your adventure.

Thank you for choosing Jairos Adventure and for sharing your gratitude for making your holiday amazing. We hope your cherished memories of this trip will stay with you for a lifetime.

Janeffer   –  
Kenya KE
Visited: December 2022 Reviewed: May 19, 2023

Email Janeffer  |  35-50 years of age  |  Experience level: 2-5 safaris

He was Faultless in every respect
5/5

Extremely organised, managed time well and very supportive on the hotel bookings, areas to visit. Overall it was a great vacation & definitely our best as a family.

Reply from Jairos Adventure
Reply from Jairos Adventure
Posted on May 19, 2023

Thank you for your positive feedback! We're thrilled to hear that your vacation was a great experience and the best one for your family. We take pride in our organization and time management skills, ensuring that everything runs smoothly for our guests. We're glad we could assist you with hotel bookings and provide helpful information about the areas to visit. Your satisfaction is our top priority, and we appreciate your kind words. We hope to welcome you and your family back for another fantastic vacation in the future!

Ismail   –  
South Africa ZA
Visited: October 2022 Reviewed: May 7, 2023

Email Ismail  |  20-35 years of age  |  Experience level: over 5 safaris

OUTSTANDING service for Mount Kilimanjaro Trek
5/5

There are many tour operators in the Kilimanjaro region. But one thing for sure is, send a query to Jairo (The owner of Jairos adventure) and he will take care of EVERYTHING for you, just as he did for us! Whether it’s trekking, game viewing or anything in the region.. do not hesitate! Jairo will not disappoint !

Reply from Jairos Adventure
Reply from Jairos Adventure
Posted on May 9, 2023

We are happy to hear that you had a great trek in Mount Kilimanjaro with us and we do hope hosting you soon again. Thanks for the best review. We always appreciate it and thank you for the recommendation, we will share with our guides your kind words. Warmly welcome

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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