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Mr De Ru   –  
United Kingdom UK
Visited: May 2023 Reviewed: Jul 21, 2023

Email Mr De Ru  |  35-50 years of age  |  Experience level: over 5 safaris

Very knowledgeable and helpful
5/5

I'll start off by saying that the service we received from Secret Namibia was out of this world. They were always super fast with their responses and their knowledge on the destinations and lodges were spot on.
Every little detail was taken care of, we did not have to think about anything during our safari. They also go the extra mile with the care package they put together for us, it's almost as if they knew exactly who we are. As far as luxury tour operators go, I'd say Secret Namibia is one of the best I have dealt with.

We did a 16 day fly-in safari visiting the following places and lodges.

Sossusvlei / Little Kulala - absolutely amazing
Swakopmund / Strand Hotel (do the Sandwich Harbour Tour)
Damaraland / Onduli Ridge - do the 3 night stay to get the full experience, totally worth it.
Skeleton Coast / Hoanib Skeleton Coast Camp - have to rate this as one of the best places I've stayed at in the world, and the experiences they have on offer is unforgettable.
Kaokoland / Serra Cafema - Initially we were not going to go so far north, but our safari consultant insisted that we go and it ended up being our 2nd favourite place of the entire safari.
Etosha / Camp Kala - Its a new lodge and the attention to detail was excellent, the game viewing was also much better than in many other game parks in southern Africa.

The food at all the lodges was also extremely good. They also cater for guests with various dietary requirements. (my partner is Vegan)
We are already considering doing another trip to Namibia, the country has so much to offer and if you are on the fence about going to Namibia, get off and go, you will not be disappointed.

Amanda Du Preez   –  
Namibia NA
Visited: March 2023 Reviewed: Jul 21, 2023

Email Amanda Du Preez  |  35-50 years of age  |  Experience level: first safari

Extremely helpful, fast response on queries and good knowledge of all the tours & lodges.
5/5

We were celebrating my mother's 80th birthday and I decided to spoil her with a luxury tour of Namibia. Lourens was so helpful in selecting the correct lodge for us, helped us with the best scenic route to take, what to pack, and even organized activities for us.

The entire process from the first introductory email to lodge selection and what to bring was discussed in various face-to-face meetings.
They were always available if I had a query and informed the lodge that we were celebrating a special event.

It was a truly amazing experience and we both felt that we had the best time in the most wonderful and luxurious lodges.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 30
  • 4 star 0
  • 3 star 2
  • 2 star 0
  • 1 star 0
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