Ozon Light Tours Team
Ozon Light Tours
- Office In:
- Size:
- 5-10 employees (Founded in 2021)
- Member Of:
- TTB & AMREF FLYING DOCTORS
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $300 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
IN
Email Asit Verma | 50-65 years of age | Experience level: 2-5 safaris
Attention to detail and cost, sincere effort to ensure an experience of a lifetime.
My friend and I planned a 5-day safari covering Central Serengeti, Ndutu, Ngorongoro Crater and Lake Manyara and finalised with Ozon Light Tours over the period. February being a peak period, we booked well in advance. Yohana was great in helping us firm up the itinerary, selection of camps and the overall booking process. Yohana was prompt in his responses and met our needs through and through. We had a lovely time at each camp.
The two things I would have to say for the company to improve on are
1) Our vehicle tended to break down unexpectedly. It was a 6 seter but the middle and rear windows were jammed. We had to force our guide to open them during the Ngorongo safari. The binoculars were also a hoax.
2) Kessy our guide was positioned as very experienced. But since he had seen it all so many times, was quite uninterested. He was knowledgeable and courteous but very distracted. Kessy rarely used the radio to collaborate with other vehicles and find animal sightings. And very hesitant to take alternate back routes. Since he was just intent on completing the trip, we literally had to take matters into our hands and force him to stop at places.
All in all, we had a great experience with Ozon Light Travels. Yohana was a star, meeting our pre-travel needs for the safari and was kind enough to provide lunch hamper and sandbag for camera rest. We had enough water and drinks to last the trip comfortably. Yohana even picked us at the airport himself on our request and was instrumental in booking us in good accommodations as per our liking throughout.
Reply from Ozon Light Tours
Posted on Mar 19, 2025Thank you so much for taking the time to share your detailed feedback and for choosing Ozon Light Tours for your safari adventure. We’re truly glad to hear that you had a great experience overall and appreciated Yohana’s support in planning your trip. He will be very happy to know that his efforts, especially in organizing your itinerary, accommodations, and additional touches like the lunch hampers and sandbag, made a positive impact.
We sincerely apologize for the inconvenience caused by the vehicle during your safari. We take such matters very seriously, and as a result, we have removed that particular vehicle from our safari operations for extensive and intensive maintenance. This is to ensure that no future guest experiences a similar issue—we’re committed to providing the highest standards of comfort and reliability.
Regarding Kessy, he is indeed one of our most experienced and respected guides, with over 30 years of guiding across Tanzania’s national parks. His deep knowledge, professionalism, and dedication to guest safety and park regulations are qualities are deeply valued by many customers. We would like to clarify that during your booking process, Yohana had explained that park entry permits are valid for 24 hours only. Despite this, you wanted Kessy to continue the game drive beyond the allowed time, which would have been a direct violation of park regulations. Kessy was simply unable to accommodate that request, as our guides must follow the rules strictly for the safety of our guests and preservation of the parks.
We hope to have the chance to welcome you again in the future for an even better and smoother experience.
Great and safe agency
I did an 8-day, 7-night trip to Tarangire, Serengeti, Ngorongoro Crater, and Lake Manyara.
I hired this company because it was the most flexible when it came to putting together my itinerary and the things we wanted to do. They answered all my questions immediately. Their booking and payment process is also very secure and flexible.
Our guide Kessy was quite skilled at driving, especially during the rainy season when we traveled. The only thing I would improve is that he gave more information about the animals. Because sometimes he did and sometimes he didn't.
What I would improve in general: I perceived the game drives to be a bit rushed at times. It was the third time I traveled to Africa and both in Kenya and South Africa the format is 3 or 4 hours of game drive in the morning - rest at the hotel - 4 hours of game drive in the afternoon.
Here, the truth is that they were a bit short and during very hot hours when it is very rare to see active animals and it was a long distance from the parks to the hotel (something I recommend asking beforehand).
Tarangire safari 3 hours on the first day and 5 hours on the second day.
*Serengeti was the best both in time and accommodation because it was inside. I loved the Kontiki camp!!
Ngorongoro was the shortest at around 2 hours of game drive :(
Lake Manyara 3 hours.
So on average 1 day of safari is actually a maximum of 5 hours during full sun and heat. That would improve it. Everything else was great!
(automatic translation from Spanish)
CN
Email ning | 50-65 years of age | Experience level: first safari
great experience
We really enjoyed the safari with Ozon Light Tours despite the poor road conditions that damaged our vehicle's rear axle. The drivers, including our driver Issa, showed great teamwork in resolving the issue promptly.
Issa was an excellent driver and guide—patient, punctual, safe, rule-abiding, and knowledgeable about animals. The trip was fantastic, but the lunch service could be slightly improved.
In summary, the trip was fantastic, but there is still a little room for improvement. On a scale of 4-5, I would give it a 4.8. After we provided feedback, Nuhu quickly responded that they would improve, aiming to offer perfect service in the future. We hope Ozon Light Tours continues to get better.
CO
Email Maria | 35-50 years of age | Experience level: first safari
A good experience that we will remember forever
Tour: 7-Day Tanzania Wildlife Luxury Safari
Driver (5 - Kessy): Excellent
Hotels (4): Good
1. Serval Wildlife (5): Excellent It is an unmissable experience, you can interact closely with the animals and wake up surrounded by giraffes and zebras.
2. Maramboi Tented Lodge (5): Excellent
3. Lahia Tented Lodge (5): Excellent (it has an incredible view and the pool is on another level)
4. Sero Tented Camp (1): Disappointing (The beds and pillows are super uncomfortable, to activate the hot water you have to call reception, the tent is not on a solid base, the bathroom is not nice… Hotel NOT recommended, it is a low-budget hotel that does not correspond to luxury category)
5. Embalakai Ngorongoro Camp (4): Good (convenient, it is very close to the crater)
6. Farm of dreams lodge (4): Good
Additional activities (5): Excellent. Serengerti Ballon Safary: (It is an unforgettable experience, the logistics are impeccable and at the end they give you a delicious breakfast with champagne)
Sales and payments (5): Excellent (Nuhu resolved all my concerns and helped us with additional activities, the agency is very flexible with payment methods)
In conclusion (4,5), I recommend Ozon light Tours as an agency for your next trip. Finally, include Serval Wildlife, the balloon flight and a Luxury Lodge/camp in the north of the Serengeti.
DE
Email Ralph | 50-65 years of age | Experience level: first safari
Great travel guide
Fast communication, good price performance and a travel guide who solves all problems.
DE
Email Ernst | 65+ years of age | Experience level: first safari
Make Beatles all wishes true
It was a really, great Safari. not Only all important Animals but also the Culture of Tansania. silvano was a Great Driver.
SE
Email Sulle | 20-35 years of age | Experience level: first safari
Best safari experience
Visited Tanzania with 5 friends and it was the first time to the country for all of us.
Ozon Light booked all the hotels and a well organised trip for all of us and all of us had a wonderful experience. Our driver, Peter, is especially recommended as he is kind, helpful and very professional.
Email Lucia | 20-35 years of age | Experience level: first safari
The tour operator was good
The service was excellent from booking to actual safari and see the big five animals close.