Reviews

Average User Rating
3.9/5

Rating Breakdown
  • 5 star 8
  • 4 star 2
  • 3 star 0
  • 2 star 2
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 14 Reviews
Sia   –  
India IN
Visited: December 2022 Reviewed: May 30, 2023

Email Sia  |  20-35 years of age  |  Experience level: first safari

The Tour Ever
5/5

It Was a Excellent trip we enjoyed to travel with Mousebird Safaris. There the Best company Ever y'all should travel with this company u will never regret.

Arno   –  
Belgium BE
Visited: June 2023 Reviewed: Jun 17, 2023

Email Arno  |  20-35 years of age  |  Experience level: first safari

Correct in every way
5/5

My brother and I did Kilimanjaro and 3-day safari to Serengeti and Ngorongoro. Both trips were perfectly organised for the right price. I so highly recommend this tour operator!

Adrian   –  
United Kingdom UK
Visited: July 2023 Reviewed: Jul 19, 2023

Email Adrian  |  20-35 years of age  |  Experience level: 2-5 safaris

An excellent, mindful, friendly, and reliable tour operator.
5/5

Mousebird safaris organised a fantastic honeymoon safari for us. They were mindful, friendly, and reliable. They were open to our suggestions and able to make changes when needed. They were always very prompt to reply. A special thanks to them! We will always remember this trip.

Yurim   –  
South Korea KR
Visited: July 2023 Reviewed: Jul 27, 2023

Email Yurim  |  20-35 years of age  |  Experience level: 2-5 safaris

All about good!
4/5

We got private safari. And all staffs were kind. Especially our safari tour guide do the best himself. I’m really appreciated.
But I think the car is too old and not good. I know that it’s not the fault of guide. It was a rented by Mousebird from other garage. So if the car was perfect, I will give 5 stars. Thanks alot.

Ally   –  
United Kingdom UK
Visited: July 2023 Reviewed: Aug 18, 2023

Email Ally  |  20-35 years of age  |  Experience level: first safari

Wonderful experience
5/5

At first I was a little nervous booking from abroad. However, the tour company delivered on all counts! They also found a way to provide all the rental gear that I needed for a reasonable price.

communications: Gift was always contactable.

Service: The climb was a great success. Everything was provided for. The team - porters and guides - were absolutely amazing.

Value for money: I don't think I could have found a better deal.

Reliability: Everything checked out the way it was meant to.

Ivo Gijsberts   –  
Netherlands NL
Visited: August 2023 Reviewed: Sep 5, 2023

Email Ivo Gijsberts  |  50-65 years of age  |  Experience level: over 5 safaris

Reliable local tour operator based in Arusha
4/5

It was a first time for me (solo traveller from the Netherlands) to book my joined up safari trip in the Northern Circuit of Tanzania with Mousebird, a local operator based in Arusha. Overall, the service provided was excellent value for money. I had opted for accommodation in lodges, and the accommodation provided in Serengeti and Ngorongoro (large safari tents with attached bathroom) was better than I had expected. One thing to ascertain when you book your safari, is to find out how lunch in the various National Parks will be provided. I was in the fortunate circumstance that a chef joined our party for part of the way to cook hot lunches. This, I learned later, is a signature Mousebird provision, that not all tour operators will provide. And indeed, I saw many other travellers eating their cold lunch from a cardboard box in the NP picnic sites. The other important feature is of course the quality of your driver/guide. With Augustine we were extremely fortunate. He is not only an excellent guide with an astonishing knowledge of the biodiversity and geological formations in this part of Africa, he is also a very nice person, courteous, client-focused, with excellent English. And man, could he drive that safari jeep over the bumpy roads getting us to and from the NP's. All in all, he made this one week safari trip visiting four NP's a true highlight.

Olivia   –  
Netherlands NL
Visited: September 2023 Reviewed: Sep 29, 2023

Email Olivia  |  50-65 years of age  |  Experience level: over 5 safaris

The real deal!
5/5

Having so many touroperators to choose from and very much wanting to support local business, I had several conversations and video calls with Gift from Mousebird Safaris. He was very easy to communicate with, reliable, gave me lots of information and responded quickly. I can only confirm that this safari was everything I expected and more. The accommodations, transportation, food & beverage, but especially our incredible guide Lucas made this an adventure we'll never forget.

Neil   –  
United Arab Emirates AE
Visited: October 2023 Reviewed: Oct 21, 2023

Email Neil  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Neil and not that of SafariBookings.
Misleading and Bad Organisation
2/5

My experience of Mousebird Safaris is not great. I booked a shared - mid range safari package - 4 nights 5 days. After sending the deposit "to secure the accommodation" a month prior to the trip - I did not hear back from the company until I arrived in Arusha. Gift came to my home to collect the rest of the payment the night before being picked up by Samuel our driver the next morning. The other 5 in the vehicle I would find out later were on different itineraries. After the first day I was told my accommodation had changed as the other people were in different m and mine was too far away. I was put in a different vehicle at the gate of the first Park to be given a lift to the first nights accommodation. Next morning I was picked up and we made our way to Serengeti. I was again told that ,y accommodation for night 2 was again different to what I had booked due to the distances between the groups' accommodation. Night 3 was in the camp I had booked. However day 4 in Ngorongoro Crater was cut short and we were heading out of the park at noon as the rest of the group were on 3 night 4 day itineraries and were due back in Arusha (with a family of 3 flying from JRO that evening ) So I lost 1/2 a day of Safari ( not to mention the hours lost driving around on a morning to the other accommodations. ) The final night was in my booked lodge as advertised and Gift came to the Lodge with another driver for my last day in Manyara.
On return to Arusha I informed Gift about my displeasure at losing so much time - especially in Ngorongoro as it was wonderful there. No attempt to reimburse me was made for the lost time and changes to accommodation.
A hugely disappointing experience as it was my first time on Safari and first time in Africa.
The time in the vehicle with Samuel ( the driver ) and the other travellers was great and we saw lots of wildlife - but the whole experience was affected by the poor organisation.

Toshi   –  
Japan JP
Visited: October 2023 Reviewed: Oct 22, 2023

Email Toshi  |  20-35 years of age  |  Experience level: 2-5 safaris

Very kind operator
5/5

They arranged my tour flexible.Regarding the price, where I want to go and accommodation.
I could spend wonderful and comfortable Travel.
I got to see the BIG FIVE!

Martin   –  
Netherlands NL
Visited: October 2023 Reviewed: Oct 22, 2023

Email Martin  |  20-35 years of age  |  Experience level: first safari

All you can ask for
5/5

Mousebird really went out of their way to provide a memorable experience. All requests and questions were handled very well, it seems as if no was not an option. Excellent selection of accomodations. Mousebird was checking in during the safari as well to check if everything was okay, which I felt was a nice touch. I would definitely book again.

Average User Rating
3.9/5
Rating Breakdown
  • 5 star 8
  • 4 star 2
  • 3 star 0
  • 2 star 2
  • 1 star 2
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