Reviews

Sort By: Date Most Helpful Rating 11-20 of 76 Reviews
John Dias   –  
Oman OM
Visited: July 2024 Reviewed: Jul 22, 2024

Email John Dias  |  35-50 years of age  |  Experience level: first safari

Balu Travel is definitely the best
5/5

When I decided to finally travel to Africa and do the famous Masai Mara safari, I started looking out online for a reliable travel agent who could arrange everything for me. I came across many Tour operators and then sent messages to the 3 ones I selected. Morris was quick to revert back with an initial plan. His response was quick which gave me the confidence to move ahead with Balu Travel. I had many modifications to be done to my plans and Morris was ever so patient to attend to them and come back with exactly what I wanted. This made things so much easy for me. The payment process was ever so smooth and very safe. The confirmations were sent by Morris in a jiffy once the initial payment was done. Not only did I book the Safari with him, but the hot air Balloon and the airport transfers as well. Such was the efficiency. When we arrived, the driver was ready, all the other drivers for pick and drop were on time and Morris made sure to keep me updated via Whats App on every step of my trip.
On arrival at the Keerok Bush strip, Jeremy our guide was ready to welcome us. The next 3 days were nothing short of the best adventure. Jeremy is very well versed with the area and knows exactly where to find the animals. His knowledge of the region and the animals is paramount. Always with a smiling face and a humble attitude, we were glad Jeremy was around to show us what a real safari is.
Right from the planning to the time we went back to the airport to take our flight home, Morris made life very easy for me with the planning and Jeremy made the ground work too exciting.
If you are looking for a Safari in Kenya, Balu Travel and Morris is the go to agency. Don't look around beyond them !!

Peter   –  
Slovakia SK
Visited: July 2024 Reviewed: Jul 14, 2024

Email Peter  |  35-50 years of age  |  Experience level: 2-5 safaris

Intense Experience
4/5

I tried really carefully to choose a company to go to Mount Kenya, Amboseli, and Masai Mara. The communication in the beginning was really good, and swift. We enjoyed our hike to Mount Kenya, however the quality of equipment provided was beyond what I expected. The mattresses were very thin. The tent was big (which was great!), however it had some holes, and we were worried if it was waterproof or not. On the other hand we enjoyed a good food, and amazing nature. Our guide did not speak very good English, and we would appreciate more information from him. For going to Mt. Kenya I do not recommend this company.

Kenya was our fourth African country for safari which we did with the same company as our Mt. Kenya and we only found out in the van on the way that the order of visits in Amboseli and Masai Masa had been swapped. In Masai Mara we stayed in a different campsite than originally booked, and we had not been informed about this in advance. The campsite was actually very nice, but I simply believe that such a change should be communicated to the costumers sooner. Our guide for safari, Derrick, was nice, polite, and spoke good English. He really knew the area very well. Our main goal was to see wildebeest crossing the river, and we were lucky enough.

Mohammad   –  
Iran IR
Visited: June 2024 Reviewed: Jul 5, 2024

Email Mohammad  |  35-50 years of age  |  Experience level: first safari

They are totally helpful and professional
5/5

We traveled as a couple and balu travel arranged all the things that in our contract very well
Also they help us for unexpected things happened to us like delayed luggage , the car rental and hotel delivery as well as they can
Tnx a lot to them

Joe   –  
China CN
Visited: June 2024 Reviewed: Jun 27, 2024

Email Joe  |  35-50 years of age  |  Experience level: 2-5 safaris

wonderful trip and wonderful driver
5/5

wonderful trip and wonderful driver.
We saw a lot wide animals,lions giraffes elephants etc.

Noon   –  
Qatar QA
Visited: June 2024 Reviewed: Jun 19, 2024

Email Noon  |  35-50 years of age  |  Experience level: first safari

Friendly , nice and polite
5/5

The communication is very easy and they respond immediately
I was chating with them through email and I get the response within a good time

Odi   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jun 16, 2024

Email Odi  |  20-35 years of age  |  Experience level: first safari

Excellent!! Highly recommend
5/5

Morris was super helpful and super responsive in helping with creating a perfect safari itinerary for the safari.
We got picked up from the hotel and we met our game driver who was absolutely a delight to work with. He made sure we had the opportunity to enjoy the full experience..
He drove to the ends to spot the animals and we ended up seeing 4/5 big five animals.

Would do this again in a heart beat! Thanks so much!

Lauren, Ellis Michelle and Neil   –  
United Kingdom UK
Visited: May 2024 Reviewed: Jun 13, 2024

Email Lauren, Ellis Michelle and Neil  |  20-35 years of age  |  Experience level: 2-5 safaris

Exceptional Safari Experience - Couldn’t have asked for more
5/5


Our family of four had an unforgettable safari in Kenya this May, thanks to Balu Travel. From the moment we arrived, everything was perfectly organized and exceeded our expectations.

Derrick, our tour guide, was simply outstanding. He kept us entertained and amazed throughout the trip, sharing his deep knowledge of the wildlife and the local areas of Lake Nakuru and Masai Mara. His enthusiasm and sense of humor made every moment enjoyable - we had so much fun and spent a lot of time laughing.

We stayed at Sopa Lodge in both parks, and it was wonderful. The accommodations were comfortable, the food was delicious, and the staff were attentive and friendly.

Overall, our experience with Balu Travel was incredible. I highly recommend them for anyone looking to have an exceptional safari experience in Kenya.

Thank you, Balu Travel, for a truly memorable adventure!

John   –  
Australia AU
Visited: June 2024 Reviewed: Jun 9, 2024

Email John  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent two nights Safari in Amboseli National Reserve
5/5

We went to Amboseli with Balu Travel to finish our time in East Africa. Communication was excellent. They were willing to pick us up at the border town of Namanga and enter Amboseli from the west side. Our driver Jeremy was good, helpful and he found all the animals and birds to photograph. He knew his way around the park. The four wheel drive vehicle was reliable and what was needed on the rough and wet tracks. He was on time meeting us initially and for each drive. The was great and a fantastic end to our holiday. I recommend you considering Balu Travel for your safari.

Vicky & Alex   –  
United Kingdom UK
Visited: May 2024 Reviewed: Jun 6, 2024

Email Vicky & Alex  |  20-35 years of age  |  Experience level: first safari

An excellent experience.
5/5

We had such a magical time of safari organised by Balu travel. Although our tour organiser, Morris, wasn't with us for the trip, he stay in contact with quick responses to any queries.
Our safari driver and guide, Joseph was excellent - we were the first car to spot animals over several occasions meaning we had great photos. He really made the most of our 1.5 day game drive and we were so lucky with what we saw. We weren't prepared for quite how bumpy the roads/tracks would be after the rains, but it was fun - just be prepared for a bumpy ride sometimes!
Emayian Lodge was perfect - attentative staff, delicious food, beautiful rooms and facilities. It really is luxury.
Thank you Balu Travel!

Valentin   –  
Latvia LV
Visited: May 2024 Reviewed: Jun 5, 2024

Email Valentin  |  50-65 years of age  |  Experience level: 2-5 safaris

Personnal attention
5/5

I was the only person in the group. The driver -Peter was my guide and in the end of the trip he was my friend. Morris the boss of the agency controlled every step and in the end of the trip visited me to check if everything was okay.
If I ever repeat my visit to Kenya I will order the safari only through Balu travel

Average User Rating
4.8/5
Rating Breakdown
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