Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 72
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 76 Reviews
Bonhoure   –  
France FR
Visited: April 2024 Reviewed: Apr 10, 2024

Email Bonhoure  |  35-50 years of age  |  Experience level: first safari

very good trip. no problem
5/5

Thanks to the excellent driver Isaac our safari was a complete success. We had a pleasant stay both in the car and at the hotel. We were able to see them all. animals . Truly excellent. Thank you ISAAC

David   –  
Norway NO
Visited: March 2024 Reviewed: Apr 7, 2024

Email David  |  35-50 years of age  |  Experience level: first safari

Exceptional Safari Tour
5/5

Balu Travel offers an unforgettable safari experience, marked by professionalism and memorable moments. Our driver Jeremy stand out with his extensive knowledge and unwavering commitment to safety, ensuring that every game drive is both enlightening and secure. That's very important while we were travelling with children.
The seamless organization and personalized attention to detail by Balu Travel create a safari adventure that is not just a journey, but a treasure trove of experiences that linger long after you return home. Their dedication to conservation and the local communities adds a layer of meaningfulness to an already spectacular adventure. Good job guys. 👍

Abdala   –  
Denmark DK
Visited: February 2024 Reviewed: Feb 23, 2024

Email Abdala  |  35-50 years of age  |  Experience level: first safari

Amazing
5/5

It was a fantastic trip and the experience of a lifetime. Safari is something everyone should experience at least once in their life. BALU travel was professional. Morris was easy to reach. He always responded to messages and emails very quickly. We had Isak as our driver for 4 days. He was very pleasant and friendly. He told us about the animals and provided an authentic experience. Isak is also very sociable and makes things comfortable for everyone. I would 100% recommend Isak as a driver as well as BALU.

Brady   –  
Australia AU
Visited: December 2023 Reviewed: Jan 2, 2024

Email Brady  |  20-35 years of age  |  Experience level: first safari

Perfect experience
5/5

The safari through Balu was great. Morris was incredibly easy to communicate with. And Solomon was such a great guide with so much knowledge about the area.
I did the budget option and the camp had everything you need for a budget safari lodge!

Polina   –  
Russia RU
Visited: October 2023 Reviewed: Oct 24, 2023

Email Polina  |  35-50 years of age  |  Experience level: first safari

Responsible, frindle, always on contact, do everything u will be comfortable
5/5

The safari was great! I found Balu on TripAdvisor and contact by mail. The manager was very friendly and patient with us, our tour to Kenia was canceled 3 times and Balu moved our safari 3 times forward and was waiting for us. always answered all the questions and made contact. When we finally got to Nairobi, at the 1st day of Safari manager suggest us more convenient place to pick up, it was great! On the way back drive also brought us the same place, it was near the app we leave. Drive was very good, we got to Masai Mara for 4,5 hours with 2 stops, it was very fast and safety. And at the same day we had a drive to Masai Mara, the driver made stops at every single animal we saw, do his maximum to find lions, answered all the questions about Masai living and wild life, it was great experience, on next day we had a full drive to Masai Mara with lunch under the tree in Savana, it was so lovely near u could see animals seat on the ground and eat and at the evening trip to Masai Mara village, it was kind of interesting, but it seems comrecial

Joost   –  
Netherlands NL
Visited: November 2024 Reviewed: Nov 12, 2024

Email Joost  |  35-50 years of age  |  Experience level: 2-5 safaris

Great experience, knowledgeable and friendly guide and great communication
5/5

We first booked a 2-day tour to Amboseli with Balu. Morris was very responsive to questions, and also very flexible when there was uncertainty whether we would be able to make the prearranged date.

Ephantus was our driver and guide. A very kind and knowledgeable man. He drove us from our hotel in Nairobi to the Amboseli Sopa Lodge and from there we had our first afternoon safari. Ephantus knew exactly where to go for good viewings, had razor sharp vision to spot animals still far in the distance and had a lot of fun facts to share.

The Amboseli Sopa Lodge was also a perfect place to stay, and the game drive early morning next day was even better than the day before. We ended up seeing a lot of elephants very close, zebras, lions, giraffes, hyenas, ostriches, buffaloes, wildebeests, and much more. It exceeded all our expectations.

We were so happy with Balu Travel (and specifically Ephantus and Morris) that we booked a half day tour to Nairobi National Park two days later with them. Which again was an amazing experience.

Would definitely recommend them!

Patricia Geijo   –  
Spain ES
Visited: November 2024 Reviewed: Nov 6, 2024

Email Patricia Geijo  |  35-50 years of age  |  Experience level: first safari

A great safari
5/5

Jambo! We loved the safari! We saw the Big 5 and Frank is a great driver.
Very punctual and respecting the time to observe our favorite animals: lions, cheetahs and elephants.
We were very lucky to see the black and white rhino.
We will repeat in a few years with the kids.
Thanks.

Simon   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 19, 2024

Email Simon  |  50-65 years of age  |  Experience level: 2-5 safaris

Best safari ever | Big 5 seen
5/5

We were picked up from our hotel in Nairobi by Dominic, our guide for the 4 day safari.
He’s a safe driver and took care to get all of us safely to the destinations.
He was also very knowledgeable and had great experience in locating the animals we’d come to see.
The car was comfortable and spacious for all three of us, with an elevated roof to allow us to see the terrain and animals.

Sini   –  
India IN
Visited: September 2024 Reviewed: Oct 2, 2024

Email Sini  |  20-35 years of age  |  Experience level: first safari

The Agent crafts immersive trips that link travelers to local cultures with smooth logistics.
5/5

I highly recommend Balu Travel for anyone considering a trip to Kenya. After carefully researching various tour operators for my birthday safari, I can confidently say that choosing them was the best decision I could have made.

Morris was incredibly responsive to all our inquiries and presented us with a fantastic deal that included a private tour along with detailed accommodation options, complete with pictures. He broke down the meal inclusions, drinks, and planned activities for our 05 day tour, which gave us clear expectations. It was a lovely touch that he even came to meet us the day our adventure began! He also coordinated with my partner for a surprise birthday celebration at our base camp and made the arrangement for a hot air balloon ride. <3

The highlight of our trip was undoubtedly our guide, Steve. He was fantastic, ensuring that we experienced everything the safari had to offer. We were fortunate enough to see all of the Big Five and even enjoyed a traditional Nairobi lunch with Steve’s family, which was a truly authentic experience.

If you're considering a private or shared group tour, look no further than Balu Travel. Morris and Steve are the most reliable people you could work with!

Alfonso Fernández   –  
Spain ES
Visited: September 2024 Reviewed: Sep 28, 2024

Email Alfonso Fernández  |  20-35 years of age  |  Experience level: first safari

Best Safari ever and resort at the beach
5/5

After a deep research regarding where to begin with the world of Safaris, we decided that Kenya was the perfect choice, so we contacted more than ten tour operators and local agencies.
The majority of them were not flexible and did not adapt to our requirements, however Balu made everything easy, cost affordable and personalized until the smallest detail. Everything was ready before our arrival and between Morris (POC of Balu) and Denis (driver and guide) we had a great welcome at the airport and felt ourselves as locals after 3 days of private Safari. In addition to this, we decided to finish our trip in Diani Beach to relax, sunbathing and scuba diving and the recommendation of hotels made by Balu could not be better. We had Peter waiting to pick us up at the airport and the return.
As a summary, we have already recommended Balu to several friends and we hope to reach to them soon for another trip.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 72
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2
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