Amazing Safari Experience!
Osnet Tours And Travels
- Office In:
- Size:
- 5-10 employees (Founded in 2018)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $450 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Moraa | 20-35 years of age | Experience level: first safari
Honest and hardworking
Super organize!Great services, they customized the safari for our honeymoon! Our driver Glen was super nice with a lot of knowledge of all the animals and places always available to go wherever we ask for, we passed in lake naivasha, lake nakuru and masai mara .. a total of 5 days, staying in lodges and luxury camps inside the parks .. highly recommend for a safari.
Email Denis Tonui | 35-50 years of age | Experience level: 2-5 safaris
Our tour operator, Ken was kind and respectful, also very knowledgeable.
It really was a great experience. Our guide, Ken was kind and respectful, also very knowledgeable about all the wild animals and places we visited. The logdes we stayed in were also really great. I definitely recommend this company in case you're planning a Safari.
US
Email Denis Aunga | 20-35 years of age | Experience level: 2-5 safaris
We got value for our money back
We went to Kenya in the beginning of June. It was our first safari and first time in Africa. We only went for a week and wanted to see as much as possible.
We certainly did that. We visited Masai Mara ,Amboseli National park, Lake Nakuru National park, and Tsavo West/East.
We did a lot of driving, probably too much for only a week, driving everyday from 7am to 6.30 pm, stopping only for a hour for lunch. The roads were dusty and rough, but we did see a lot of wildlife, and were fortunate to have a great young guide, Jimmy who not only knew the area very well, but had great insight into the habits of the wild animals, and was able to spot things we wouldn’t have noticed.
For the time of year we probably should have not bothered to go to Amboseli as the migration had not reached there yet, and wildlife was limited. We saw the most in Masai Mara, and Lake Nakuru.
Overall a though and a wonderful great trip, thanks to Geofrey for organizing everything and assisting us to maximize on it. Good weather and bush camping was a great experience.
We will surely be back and will recommend Osnet Tours for anyone planning a Safari.
CA
Email Lister | 20-35 years of age | Experience level: 2-5 safaris
Very professional and excellent service from the team. Definitely recommend it
I was generally satisfied with the services i received right from the planning stage to the end of the trip. We had the BEST driver ever and if you ever book a trip with them, please ask for James! :)
Geofrey was very helpful and was quick to reply to every of my message. Even at times late at night - since i was working full-time and planning the trip from abroad. Will definately book a trip with them again and i highly recommend this operator.
Had the BEST experience at the Mara - sleeping in tents, our host David was so good, and the safaris were adventurous!Voi Safari Lodge and Masada (Naivasha) were also good. Wished we had booked Lake Nakuru too but there is always another time.
Thank You Geofrey, and the entire Team!
Email Winnie | 20-35 years of age | Experience level: 2-5 safaris
She was the like no other. The best in the the world!
It is an incredible company. Best at what they do.
SE
Email Karin | 50-65 years of age | Experience level: 2-5 safaris
A trustworthy and professional tour operator always solution oriented.
Alway super quick replying to questions. Very clear communication. What was in my tender was exactly what was delivered. I am satisfies and happy with Osnet Tours and would gladly recommend them to anyone.
IT
Email Raffaella | 50-65 years of age | Experience level: 2-5 safaris
Kenya safari March 2024
Great vacation, amazing places and all super organized by Geofrey.
Our driver was great, he brought us wherever we wanted .. only our car was a bit oldish…
Overall very good😎😍
TR
Email Volkan | 35-50 years of age | Experience level: 2-5 safaris
Poor communication, insufficient team spirit
We agreed on a 5-day safari package with Osnet. Our communication was very good beforehand and I had recommended it to many of my friends.
Although the tour started well, problems came one after another during the trip.
On the 2nd day, the Giraffe Center visit did not take place due to lack of communication between Geofrey and the guide. Although dinner was included in the price, I paid for it. The visit to the Masai village also did not take place again due to communication problems. The plan included a Tsavo West and Taita park tour. Our guide suggested to replace East instead of Tsavo West, and I said OK. Again, due to lack of communication between the guide and Geofrey, I had to pay the extra Tsavo East Park fee and fuel cost.
The hotel was not on our plan before the flight on the last day. I asked Geofrey and thanks to him he arranged. He asked 103$ for it and then said he paid himself for cover his excuse, I think.
In summary:
The communication between the team was very poor. Geofrey accusing them, guide and the driver criticizing him, telling he just sitting at the office.
Why I found myself in the middle of unpleasant arguments for no reason? Why did I pay for Park fees, fuel costs and dinner which should be included in the itinerary? Why we didn’t go to Giraffe Center and Masai Village which was also in the itinerary? I spent an hour to explain situations for Tsavo Parks. Why I had to do it on my vacation ?
NZ
Email Hayley | 20-35 years of age | Experience level: over 5 safaris
Would not recommend
We were very excited for our 9 day private tour across Kenya and Tanzania. We had hand picked the itinerary, accommodation and paid for everything upfront. Geofrey would always reply promptly but as the tour took place there were down falls that should’ve been avoided.
Prior to the tour starting they didn’t book accommodation in time so we had to change some of our options a few times.
Our driver in Tanzania was not experienced in the places we visited and we spent hours of our game drive with him asking for directions to our accommodation.
Accommodation was not booked correctly, we arrived at our accommodation and Osnet had booked elsewhere so we had to drive another 2 hours late at night to get there.
Our vehicle had issues and we missed morning and afternoon game drives.
We had a village tour included but payment wasn't arranged by Osnet so we paid, then Geofrey said we paid too much and they wouldn’t refund us what we paid, only a third of the amount.
One of our lodges overbooked us and Geofrey advised us the day of when he was told. He didn’t accept the downgrade of alternative accommodation but he didn’t follow up to ensure we would have a refund of the difference. Instead when we arrived it was not sorted so we spent the evening arranging the refund on his behalf - I was doing his job.
We had them book a train for us and it was last minute he told us that he booked it too late and the tickets we paid for were sold out so he refunded us the difference.
We didn’t get compensated for an inexperienced driver, the mix up in accommodation from the itinerary, loss of game drives, or the refund we are due from the lodge. Geofrey seems to have blocked my number and we now can’t get hold of them to get the money back.
The highlight was our guide Robert in the Maasai Mara, he was fantastic!!!!