Reviews

Sort By: Date Most Helpful 11-20 of 51 Reviews
Gavin   –  
United States US
Visited: September 2024 Reviewed: Oct 2, 2024

Email Gavin  |  35-50 years of age  |  Experience level: first safari

Wonderful customized safari
5/5

What an incredible experience. You have many companies to choose from as far as safari booking agents, and we chose Jastro because of the ability to customize to our needs. Communication was excellent. Whenever there was an update, we were readily notified. The experience felt very personal, and that was reiterated by Victor meeting us from the airport on the final day to shake our hands, get an in-person review of our experience and ask for any feedback on how they could improve. That's how you run a business! We recommend and will use Jastro again for future bookings!

Miyo   –  
China CN
Visited: September 2024 Reviewed: Sep 27, 2024

Email Miyo  |  20-35 years of age  |  Experience level: first safari

A professional operator with patience
5/5

It took me nearly half a year to walk through the whole progress, Thanks Victor for his patient replies and continuous efforts on the arrangement for my solo safari. Single travelers sometimes have to fit in the other group, but the results turned good and I really enjoyed the so many amazing animals I've seen and the hotels that Victor helped me booked. Next time I will come with my friends.

Reply from Jastro Safaris
Reply from Jastro Safaris
Posted on Sep 27, 2024

Dear Miyo

Thank you for your understanding. You really make life easier on our side as well during the execution of your safari.

See you in future. Many thanks and be blessed.

Victor, Jastro

Jie Shao   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 22, 2024

Email Jie Shao  |  50-65 years of age  |  Experience level: 2-5 safaris

A wonderful and unforgettable Kenya experience!
5/5

We had 8-day travel experience in Kenya which included all: Safari game drive in Masai Mara, Amboseli, Nakuru Lake and hot air balloon in Masai Mara and Diani beach. It’s a comprehensive package. Although tired, it’s very worthwhile. We wanted to thank David especially for his kindness, dedication and great communication as well. He obviously loves his job and provided a very good guide for us. My daughter even said “David is the highlight of this trip”! Thank you! We would highly recommend Jastro!

Ryan and Amy   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 19, 2024

Email Ryan and Amy  |  20-35 years of age  |  Experience level: first safari

Wonderful tour experience curtesy of our tour guide Dickson!
5/5

Now I have to be honest and give a fair review. There are some pros and cons to this tour company. Firstly, we did receive the quote and the initial interactions with Viktor through WhatsApp were good. He communicated that one of our lodges (the one we booked the tour for) was not available on the date we would be there so we discussed this and moved the whole tour back a day making this available. However, communication with Viktor can be a bit hit and miss. When we were paying for the tour we did this in two payments. The first time we used PesaPal which was successful. However, Viktor did not communicate with us that it was taking 5% of the cost so when we came to do this again we were asked for another $100 - this was rectified. However, the
communication whilst on tour (from Viktor) in regards to transfers from airports was sluggish.

For the pros: our tour guide, Dickson was AMAZING! He is the reason I could not give any less than 5 stars. He went out of his way to help us in any way he could. His knowledge of the animals and parks was brilliant and he was very professional throughout. He kept us extremely safe when driving to and from the parks. Dickson is brilliant at spotting animals we had missed and always checked with other drivers where different animals were so we could get a very broad range. We never felt rushed or pressured to move away from an animal. Dickson was always prompt and organised ready for a game drive with plenty of water. He also taught us a lot about the Kenyan culture and is a smiley happy man who is a great laugh.

In conclusion, the tour is a magical experience although there were a few bumps in the road. It is an experience we will always remember and that’s mainly due to Dickson.

Alana   –  
Czech Republic CZ
Visited: September 2024 Reviewed: Sep 15, 2024

Email Alana  |  20-35 years of age  |  Experience level: first safari

Brilliant
5/5

I want to say thank you to all the team beginning from the Victor, Sylus and the best guide Charles!! Everything was more than perfect I enjoyed a lot , my best safari experience. Victor always was answering my questions via WhatsApp and Charles I think it’s best guide which can be
Everything was very smoothly from the very beginning till the end. Thank you guys I definitely will come back to you

Reply from Jastro Safaris
Reply from Jastro Safaris
Posted on Sep 16, 2024

Thank you good review, we are really grateful. We are looking forward to seeing you again in Future Alana.

Pascalle   –  
Netherlands NL
Visited: August 2024 Reviewed: Sep 4, 2024

Email Pascalle  |  35-50 years of age  |  Experience level: first safari

Fantastic!
5/5

It was a wonderful experience! I can’t hardly describe how special this was. Everything was well organised; transfers to and from the airport, the safari itself, the guide all week and if there were any problems they were resolved in no time. Viktor (tour operator) and Samuel (our guide) were extremely involved and friendly, very nice. The safari was fantastic, I can't say anything else. I will really recommend this!

Qin   –  
China CN
Visited: August 2024 Reviewed: Sep 3, 2024

Email Qin  |  35-50 years of age  |  Experience level: first safari

Amazing experience during 11days in Kenya.
5/5

Thanks for my guide Nick giving us an incredible memory in Africa. Me and my son were shocked everyday by the scene we saw. Thousands of wildebeests, the family of cheetahs and lions.Nick is an animal expert indeed.

Xizi/Samantha   –  
China CN
Visited: August 2024 Reviewed: Aug 27, 2024

Email Xizi/Samantha  |  20-35 years of age  |  Experience level: first safari

high-professional
5/5

good. the stuffs really care about us and are very patient. my luggages were left and Victor and Robert helped us a lot.But be careful to check the condition of accommodation and weather by yourself.

Jerry Francis   –  
India IN
Visited: August 2024 Reviewed: Aug 19, 2024

Email Jerry Francis  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing and adventurous safari tour
5/5

I opted for Jastro Safaris for my adventure safari in Kenya. I must admit that I had a very good experience with Jastro. Mr. Victor of Jastro, a kind personality, gave all support and guidance for my visit. It was 7 days luxury tour to Masai Mara, Nakuru and Amboseli. All three places were fantastic, but Masai Mara was the best.

My tour guide Mr. Leyian was very supportive and he ensured that I am happy at all moments of the safari. I saw all Big 5 of Masai Mara. I got a great Masai friend.

I recommend Jastro Safaris to those who wish to take up this adventurous tour. Very reliable, good communication but bit expensive.

Nitish   –  
Canada CA
Visited: August 2024 Reviewed: Aug 16, 2024

Email Nitish  |  20-35 years of age  |  Experience level: first safari

Competent at both organizational and communication skills. Provides great customer service.
5/5

Outstanding Kenya Safari experience!

Our Kenya safari with Jastro safari was incredible. The 7 days itinerary was perfectly balanced, allowing us to see variety of animals and immerse ourselves in breathtaking landscapes. Our guide was not only knowledgeable but also passionate about wildlife and local culture, adding so much depth to our experience. The accommodations were comfortable and authentic and provided nourishing food.

What impressed me about Jastro safari is their commitment and dedication to make the safari an amazing experience. They were quick to respond to our questions and to cater to our requests. Highly recommend for an unforgettable adventure!

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 51
  • 4 star 6
  • 3 star 3
  • 2 star 4
  • 1 star 4
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