Reviews

Average User Rating
4.3/5

Rating Breakdown
  • 5 star 46
  • 4 star 6
  • 3 star 3
  • 2 star 4
  • 1 star 4

Sort By: Date Most Helpful 1-6 of 6 Reviews
Filippo Bulleri   –  
Italy IT
Visited: August 2024 Reviewed: Aug 29, 2024

Email Filippo Bulleri  |  20-35 years of age  |  Experience level: first safari

Competitive price, pretty good service
4/5

Few hiccups here and there, but if you’re able to navigate through that this is a good agency to organize your trip in Kenya.
Our guide (Carlos) was the best

NORBAIZURA   –  
Qatar QA
Visited: July 2024 Reviewed: Aug 5, 2024

Email NORBAIZURA  |  50-65 years of age  |  Experience level: 2-5 safaris

Flexible and easy to customize your trip
4/5

I recently had the opportunity to visit Kenya and it was truly a wonderful experience. I was able to see all of the amazing animals that I had been dreaming of seeing. Jastro was very easy to communicate with and was able to customize our safari trip to fit our needs perfectly.

Weqas   –  
United Kingdom UK
Visited: July 2024 Reviewed: Jul 24, 2024

Email Weqas  |  35-50 years of age  |  Experience level: first safari

African Safari July 2024
4/5

We booked with Jastro Safaris a few months before travelling for our extended family of 9. Communication was via watsap. Always great at communicating and answered all my questions and tried to tailor the itinerary according to our needs. Prices were very competitive. We were met at the airport and taken to our accommodation. We stayed 2 nights in Nairobi, 4 nights in Masai Mara and 1 night in Lake Nakuru. Got to see all the big 5 animals close up which was amazing. Our driver Steve was really good and looked after us well. There were a few hiccups due to some of the bookings being done on incorrect dates (so recommend to double check this yourself before travelling) but this was rectified as best as possible. We had 9 of us in a tour van which was nice being all together but be wary unless you have very minimal luggage it may be better to split into 2 groups due to space. Overall a decent experience and the few issues that we did have we spoke to Jarred at the end and he took the feedback on board and tried to make things right.

Fee   –  
China CN
Visited: February 2024 Reviewed: Feb 20, 2024

Email Fee  |  20-35 years of age  |  Experience level: first safari

Quick response and good attitude tho need to be more detailed in arrangement
4/5

Everything was all good. They have excellent service and quick response to any issue that occurred in the trip. Just to make sure all the details (morning drive/ night drive/ hotels)in itinerary are right as you planned as there were some differences in the end.

Ricky   –  
China CN
Visited: August 2023 Reviewed: Sep 28, 2023

Email Ricky  |  20-35 years of age  |  Experience level: first safari

Nice and thoughful
4/5

Good.arrangement, service AA, help to find many good sights

Mukul   –  
India IN
Visited: September 2023 Reviewed: Sep 16, 2023

Email Mukul  |  35-50 years of age  |  Experience level: first safari

Pretty Good Experience
4/5

Did a 3 National Park Safari and Stay across 8 days with Jastro Safaris. I must say they were able to organize everything very well. Like any other mid-size travel agent they were dependent on other 3rd party suppliers for Safaris and On ground logistics while they made sure the hotel bookings were done in the best mid-range hotels. The process of handover from one car to another is a little painful yet unavoidable (solo travelller), so its best if group transfers with dedicated cars can be taken to avoid wastage of time.

I found Victor and Jared to be most accessible during the trip and always willing to lend a ear in case I had any issues.

The only thing I would like others to be careful of while booking is to be clear on whether they are booking for Minivan or Jeep. There is a huge cost difference between both and therefore everyone should be clear on what they are getting.

I wish Jastro safaris all the best for their future endeavours.

Average User Rating
4.3/5
Rating Breakdown
  • 5 star 46
  • 4 star 6
  • 3 star 3
  • 2 star 4
  • 1 star 4
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