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Markus   –  
Germany DE
Visited: October 2023 Reviewed: Nov 4, 2023

Email Markus  |  20-35 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Markus and not that of SafariBookings.
Beware of rip-offs
2/5

I booked a seven day safari with Kennafrica Adventures, which included the Masai Mara, Lake Nakuru, and Amboseli. The exposé was excellent, and the tour was slightly more expensive than comparable tours, which would have been absolutely fine considering the services promised.
Unfortunately, the stated inclusive services were not provided.
For example, a walking safari at night, a visit to a Masai village, a photography workshop, a visit to an elephant sanctuary, or cheetah tracking on foot, to name but a few.
The tour was ultimately carried out by a third-party provider (I would give this provider at least four stars).
What is particularly annoying here, however, is that this provider was (initially) not paid. Kennafrica Safaris was then suddenly no longer available by phone or otherwise, so I first had to advance money to the subcontractor in order to continue with the safari. Only after many (unanswered) phone calls and threats with lawyers, the police and the Ministry of Tourism was the corresponding fee finally paid, 770 dollars. I myself had paid 1200 dollars. The considerable difference might in my view be explained by the omission of services that were promised but not provided. All in all, a very disappointing experience and so different from all the hospitality that one usually experience throughout Kenya.
Finally, I can absolutely recommend the route itself, especially the Masai Mara, and also our driver Evans did a great job.

To be fair, they have apologized for all the inconvenience, but I personally would not book with them again.

Average User Rating
3.3/5
Rating Breakdown
  • 5 star 5
  • 4 star 1
  • 3 star 0
  • 2 star 2
  • 1 star 3
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  • All corporate and/or tour info is provided by Kennafrica Adventures, not SafariBookings