Omar was the best guide you can have. Energetic, funny, and very educated
Omar was a great guide and the driver Ramazan was also very good. Both of them together helped us find the main animals before the rest of the group. The game drive is long so it helps that Omar has good energy and he understands what the guests are looking for the most.
As far as communication goes, the organization was very good. The taxi ride, plane ticket, and the accommodations were well communicated. They respond quickly and answered the phone.
We paid about $650 per person for a 2 days safari and I think it was well worth it. Other companies are around $1000 per person. The breakfast was not so great, but lunch and dinner were very good on the safari. We all enjoyed the food more than some restaurants in the city.
I’d rate the reliability very high, mainly because on the game drive there are a lot of things that can go wrong quickly. Since Omar and Ramazan are very experienced they often help other drivers out with issues as they arise. I will say that the car we drove in definitely needed to be serviced as it broke down on the way to the lodge 4-5 times consecutively. Our guides fixed the vehicle, but I think that car is definitely in need of proper repair.