A few of the Viatu team members!
Viatu
- Offices In:
-
Switzerland
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Regenerative Travel, Future of Tourism, UN Global Compact, 1% For the Planet & B-Corp
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $104 to $2,608 per person per day (USD, excl. int'l flights)
Reviews
NL
Email Peter Kreek | 50-65 years of age | Experience level: 2-5 safaris
Trustworthy
We were positively surprised by the quality of most of the lodges we stayed at during our 13 day trip through Namibia
CH
Email Mikki | 20-35 years of age | Experience level: 2-5 safaris
Making dreams come true
Viatu truly went above and beyond to organize our unforgettable gorilla experience and safari. Despite my short-notice request, they flawlessly put together the perfect itinerary at lightning speed, considering every adjustment or question with care.
Not only did they stay well below our budget, but they also provided incredible services and accommodations – we were even surprised with a free upgrade! They took great care that all our food allergies and preferences were catered for, ensuring a wonderful dining experience. Any minor unclear details were quickly resolved, with our travel advisor available and responsive around the clock and providing full support. Their hassle-free communication tools, including the website and app, made it easy to follow every step of our journey and transitions along the trip, showcasing their outstanding attention to detail.
Viatu’s choice of partners reflects their sustainability philosophy, making it ideal for eco-conscious travelers. From natural toiletries in the hotels and farm-to-table meals to tips on traveling responsibly and carbon compensation, their commitment to responsible travel was evident in every aspect. How wonderful, that there is a provider out there, that so perfectly aligns adventure and luxury with caring for the communities and places one travels to.
Viatu made my bucket-list dream come true – swiftly, sustainably, and with unbeatable value and support. Highly recommended, I cannot wait for my next adventure with them!
Reply from Viatu
Posted on Dec 18, 2024Thank you so much for sharing your incredible experience! We're thrilled to hear that we could help bring your bucket-list dreams to life, especially with your last-minute request. It’s wonderful to know that you appreciated the seamless planning, personal touches, and our attention to your preferences and dietary needs. Surprising you with a free upgrade and staying within budget while delivering high-quality services makes us very happy!
We’re also glad that our commitment to sustainability resonated with you, from eco-friendly accommodations to our efforts in responsible travel. It's important to us that our journeys have a positive impact on the environment and the communities we visit, and we're delighted you felt this throughout your trip.
Thank you for your high recommendation – we can’t wait to plan your next adventure and continue creating unforgettable, sustainable travel experiences for you!
DK
Email Taouben | 35-50 years of age | Experience level: first safari
A tour operator that understands customers needs
An absolutely incredible trip that Viatu provided us. They made sure to give us an incredible trip in the most convenient and easy way for us. Everything was thought of and planned ahead which made the trip it self very pleasant. Very happy with the service that they always were available whenever we had any questions as well.
Reply from Viatu
Posted on Dec 18, 2024Thank you for your kind words! We're delighted to hear that your trip was incredible and that the planning process was smooth and convenient for you. Ensuring everything is taken care of in advance so you can simply enjoy your adventure is exactly what we aim for. We're also glad that our team was readily available to assist with any questions you had. Your satisfaction means the world to us, and we look forward to helping you create more unforgettable journeys in the future!
CH
Email Domenico | 35-50 years of age | Experience level: 2-5 safaris
Exceptional trip! Perfect planning and friendly, professional staff made it unforgettable
Our trip to South Africa was nothing short of amazing. From the very beginning, Viatu customized the entire trip to suit our needs and preferences, ensuring every detail was perfect. Throughout the planning and the trip, the staff was friendly, professional, and always made us feel safe and well taken care of.
The highlight of our trip was the safari, where we experienced the most amazing wildlife. The lodge was beautiful, with breathtaking sunsets that added to the magic of our stay. Viatu provided exceptional service, flexibility, and absolute reliability throughout the entire journey. We highly recommend Viatu to anyone seeking an unforgettable, customized adventure!
Reply from Viatu
Posted on Dec 18, 2024Thank you so much for sharing your wonderful experience! We're thrilled to hear that your trip to South Africa exceeded your expectations and that our team could help make it unforgettable. Customizing your adventure to suit your needs and ensuring every detail was perfect is what we strive for, and it's great to know that you felt safe, well cared for, and supported throughout your journey.
We're especially glad the safari was a highlight for you—there's nothing quite like witnessing wildlife up close with those stunning sunsets to top it off! Thank you for recommending Viatu, and we hope to plan many more unforgettable adventures for you in the future!
NO
Email Irina | 35-50 years of age | Experience level: first safari
Wonderful tailor made experience
We had an amazing 3 days safari trip to mFulaWozi private resort. It was a perfect choice for us in terms of accessibility and hotel size, which Viatu perfectly tailored for us, helping with both the accommodation and transport to the resort from Cape Town. It was incredibly nice lodge, very stylish, safe, with incredible staff. And we fell in love with our safari driver Khaya :-) So looking forward to explore more with Viatu in next years.
Reply from Viatu
Posted on Dec 19, 2024Thank you so much for your incredible review! 🎉 We’re beyond thrilled to hear that your 3-day safari at mFulaWozi Private Resort was everything you dreamed of! Knowing that the lodge, its stunning style, and the amazing staff, especially your awesome safari driver Khaya, made your experience unforgettable is what we love to hear. We can't wait to help you plan more adventures in the future and can’t wait to take you on your next unforgettable journey! ✨ Thanks for choosing Viatu – we’re already excited to be part of your next adventure!
CH
Email Massimo | 20-35 years of age | Experience level: first safari
Smooth, reliable and strong customer focus - we are 110% happy with our trip organized by Viatu.
A Truly Unforgettable Safari Experience with Viatu
Our journey with Viatu to mFulaWozi National Park was nothing short of spectacular. From start to finish, the experience was smooth, reliable, and clearly designed with a strong focus on customer satisfaction. We are absolutely thrilled with how Viatu organized our trip—so much so that we’re 110% happy!
Staying at the luxurious mFulaWozi Wilderness Mthembu Lodge was an extraordinary experience. The lodge is seamlessly nestled within the breathtaking natural surroundings, offering an unparalleled sense of peace and connection with nature. Every detail was thoughtfully considered, from the beautifully designed rooms to the impeccable service.
The food was outstanding, the safaris were awe-inspiring, and the entire experience exceeded every expectation we had. The staff at the lodge (Doctor, Vinnie, Khaya & more) were not only exceptionally friendly but also highly knowledgeable and attentive, ensuring that every detail was taken care of with precision. Their professionalism and warm hospitality truly made the trip unforgettable.
Viatu made the entire process incredibly simple. They curated the most relevant options based on our needs and budget, allowing us to make our selection with just a click. The onboarding process was seamless, and communication through WhatsApp was quick, efficient, and always helpful.
We wholeheartedly recommend both mFulaWozi Wilderness Mthembu Lodge and Viatu to anyone seeking a luxury safari experience. Whether you’re a seasoned traveler or exploring a safari for the first time, this combination of stunning natural beauty and effortless trip planning is truly a dream come true.
Thank you, Viatu (Simone & Alfi) for making this once-in-a-lifetime adventure so memorable! 🌿🦁✨
Reply from Viatu
Posted on Dec 10, 2024Thank you so much for your glowing review! 🌟
We’re beyond thrilled to hear that your safari experience at mFulaWozi National Park was nothing short of spectacular and that Viatu could help make your adventure so seamless and unforgettable. It’s wonderful to know that everything from the luxurious Mthembu Lodge to the incredible staff like Doctor, Vinnie, and Khaya exceeded your expectations. We’re so glad you felt fully immersed in nature while enjoying impeccable service!
We’re also happy to hear that our curated options and smooth booking process made your journey effortless. It’s truly our goal to provide a stress-free, memorable experience, and we’re delighted that you felt our focus on customer satisfaction from start to finish.
Thank you for choosing Viatu to be part of your unforgettable adventure, and we can’t wait to help you plan your next dream trip!
CH
Email Denise | 20-35 years of age | Experience level: first safari
Expert
This was my first safari and I had a great time. I liked the ride and all the explanations from the guide. He was able to spot the animals and give some fun facts about them. We saw almost all the big five (missing only the leopard) and many others.
Reply from Viatu
Posted on Dec 10, 2024Thank you for sharing your experience! 🌟
We're thrilled to hear that you had such a fantastic time on your first safari and enjoyed the ride, along with all the fascinating facts from the guide. It sounds like spotting almost all of the Big Five was a real highlight—fingers crossed for the leopard on your next adventure! We’re so glad you felt well taken care of throughout, and that the trip lived up to your expectations.
Thank you for choosing Viatu to help plan your safari experience! We can’t wait to help you plan another memorable journey soon!
US
Email Shreyas | 20-35 years of age | Experience level: first safari
Viatu provided everything I needed to have a great trip in Namibia!
Viatu provided a great itinerary for me to follow in Namibia. When I was confused about anything in the itinerary, I was able to message the person who provided the itinerary, Alex, for any help along the way. When I needed some roadside assistance for the vehicle (it broke down on the second to last day), I was able to contact Viatu and they were able to help me with the car rental booking company. They had booked me a fully insured vehicle so I did not have to worry about any issues along the way. Overall, the experience was amazing and I was very happy that I went with Viatu for my trip to Namibia!
Reply from Viatu
Posted on Nov 27, 2024Thank you for sharing your experience! 🌟
We’re so glad to hear that you had an amazing trip to Namibia and that the itinerary we provided made exploring the country smooth and enjoyable. It’s great to know Alex was there to assist whenever you had questions, and we’re happy we could support you with the vehicle issue—fully insured bookings really do offer peace of mind!
Thank you for trusting Viatu with your adventure. We’re thrilled you had such a positive experience and would love to help you plan your next journey!
CH
Email Daniele | 50-65 years of age | Experience level: first safari
awesome (smile)
Everything was perfectly organised............................................................................................................................................
Reply from Viatu
Posted on Nov 26, 2024Thank you, Daniele, for your kind words! 😊
We’re so happy to hear that everything was perfectly organized and that you had an awesome experience. Your feedback means so much to us, and we’d love to help you plan another amazing trip in the future!
ES
Email Carlota y Luisja | 20-35 years of age | Experience level: first safari
Perfect! Best travel ever. Great organisation and support.
First of all we want to thank Mardi, she organised everything, gave us ideas about the activities we could do and showed us awesome places to stay. She helped us a lot, and everything she organised was simple perfect, 10/10.
We stayed at the Dead Valley Lodge in Sesriem and we recommend it 100%. It might be a bit expensive but the lodge is awesome and you hava access to sossusvlei one hour before the opening time, so we were able to see the sunrise at dune 45.
In Walvys Bay we did a full day activity: kayaking with seals ( impressive, so cool, you don’t really do much exercise, you just move a bit among the seals), beach braii and sandwich harbour ( best landscape we’ve ever seen, this sould be compulsory, you can’t go to Namibia and miss it).
When ee visiti Etosha we stayed at Etosha King Nehale lodge, really nice too. You can do the game drive by your own easily but we recommend doing one day a guided game drive with the logde because we saw some animals that otherwise we wouldn’t have seen.
Regarding the car, we drove a 4x4 Toyota Fortuner and everything was great. You can’t move safely around Namibia without a 4x4. If you book a smaller car like a Jimny is ok too but you’ll have to check and fill the fuel tank very often because distances are quite big and this deposit is small.
Last but not least, we want to thank Rea, who helped us with the last details and Alessandro, because our flight had a big delayed and he reorganised everything for us.
Reply from Viatu
Posted on Nov 25, 2024Thank you so much Carlota for sharing your amazing experience with us! 🌟
It’s wonderful to hear how much you enjoyed your trip and that Mardi’s recommendations helped you create such special memories.
Your tip about needing a 4x4 in Namibia is spot on, and we’re glad the Toyota Fortuner made your journey smooth and stress-free. It sounds like you made the most of every moment, even when plans needed adjusting, and we’re delighted Rea and Alessandro were there to assist!
Thank you again for trusting us with your adventure. We’d love to help you explore even more incredible destinations in the future! 🧡