A few of the Viatu team members!
Viatu
- Offices In:
-
Switzerland
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Regenerative Travel, Future of Tourism, UN Global Compact, 1% For the Planet & B-Corp
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $105 to $2,637 per person per day (USD, excl. int'l flights)
Reviews
IE
Email Gianluca | 20-35 years of age | Experience level: first safari
Perfect
The trip was excellent, we loved the availability and the team's recommendations.
There were a couple of issues with the itinerary, but everything eventually went very well and the team managed to sort everything out. The interaction with the team was excellent. We loved our trip and would definitely consider Viatu in the future!
CH
Email David | 20-35 years of age | Experience level: first safari
Brilliant from Start to Finish
It was our first time doing a Safari and being in Africa in General. From the first interaction on Viatu's Website until completion of the trip the support was brilliant. The website itself is super user friendly and made the planning of the trip so much easier than comparable websites. And then we had our call with Viatu and they put together a brilliant safari which exceeded our expectations. Also between booking and actually doing the safary the support is brilliant - from general tips to playlists and book recommendations, Viatu has thought of everything. Especially for first-timers, I absolutely recommend booking the safary through Viatu.
DE
Email Mehmet | 20-35 years of age | Experience level: first safari
Very good travel agency with experience that you can feel.
We had an extremely positive experience with Viatu travel agency. The communication and support were excellent. The service in all accommodations was also first class. Although I can't judge the price-performance ratio exactly as I haven't looked into it extensively, we were satisfied overall. We spent 21 nights in 7 accommodations along the Garden Route, starting from Cape Town with our own vehicle and returning to Kruger Park via Johannesburg with their service. Even when we had a health emergency, the travel agency offered full support and was available at any time. The clear route and defined addresses were very helpful, and the recommendations for highlights at the different locations saved us mistakes. We would definitely book it again through Viatu.
(automatic translation from German)
US
Email Shreyas | 20-35 years of age | Experience level: first safari
Amazing experience, great itinerary
I booked a custom made 11 day trip through Namibia. There were a few hiccups along the way, but they were dealt with and smoothed out by the Viatu team. Overall, my experience working with Alex on the team was incredible! She made the itinerary very straightforward and easy to follow the entire way, and advised me so much on what to do in each of the places that I visited. I feel she went above and beyond to make my trip as seamless as possible, and I really appreciate that. Overall, great job by the team.
Email Veronique | 20-35 years of age | Experience level: first safari
Our tour operator was very knowledgeable, engaging and organised.
Viato organised an amazing Garden Route adventure for my family. Every detail was taken care of from accommodation, travel logistics, destinations and activities. We had beautiful accommodations with scenic views. The whole family enjoyed the mixture of activities with something for everyone, from relaxation time to fun hiking adventures. We also had delicious food and unforgettable wildlife encounters. Viato created a great trip that truly let us explore South Africa's beauty.
US
Email Flo | 20-35 years of age | Experience level: 2-5 safaris
10 stars!
Outstanding experience! Everything was planned so well and all destinations that were picked for us were superb.
CH
Email Alex | 35-50 years of age | Experience level: first safari
Travel Agency 2.0
The whole experience was very pleasing and satisfactory, from booking to the actual journey incl. concierge support. The trip you suggested was well balanced (also for our budget) regarding accomodations offering a luxurious but unpretentious experience in Franschhoek/Quartier Francais, a more urban experience with great and very kind service in Cape Town/Home Suites Sea Point and, last but not least, an outstanding exprience at Klaserie Reserve/Camp George which was the highlight by far. Personally, this was my first safari and I couldn't have it imagined more entertaining, insightful and adventurous. We had a flight delay and you organized that we still managed to join ther very first game drive which was already spectacular. Generally, the game drives (especially due to our guide Jacques) were breathtaking and lots of fun, allowing us to discover the unique wilderness, beauty and sheer size and depth of Klaserie Reserve. We didn't just 'tick the Big 5 box', but learned a lot about different animals and species and also the needs and challenges for wildlife preservation. Game George/Simbavati was s superb accomodaton with kind, great service and delicious food (and drinks). The final dinner in the bush was the culinary highlight and will stick to our memories. Besides this, we also learned about the Camp's Story and the Founder's egagegmenet with charity (supporting local communities with education etc.) + lots of caring for it's own staff. This made the whole epxerience even better. All in all, this trip made an impact for us and we're more than happy to bock again with you.
CH
Email Tobias | 35-50 years of age | Experience level: first safari
Best in class
Superb experience, great service, fantastic vacation!
CH
Email Patricia | 50-65 years of age | Experience level: 2-5 safaris
My third trip with Viatu - and still amazing
I booked my trip with Viatu on short notice because I wanted to escape the cold weather. My travel agent Simone was incredibly helpful and knowledgeable. She took the time to understand my interests and what I was looking for in a safari, and she recommended KZN as an off-the-beaten-track destination that would offer a more authentic and immersive experience. I was initially hesitant to go to KZN instead of the more popular Kruger National Park, but Simone assured me that I would not be disappointed.
And she was right! KZN is a beautiful and diverse region with a rich wildlife population. I saw so many rhinos, elephants, lions, leopards, and giraffes. I also loved the opportunity to interact with local communities and learn about their culture. Simone helped me arrange all of my transportation, accommodation, and activities, and she was always available to answer my questions.
I will be back for sure!
IT
Email Luca Appendino | 20-35 years of age | Experience level: first safari
A unique experience to be had at least once in a lifetime, amidst wild nature and luxury services.
I contacted Viatu during our honeymoon to organize a safari for us, as it was the experience we cared about most during our trip, we decided to rely on them as they were more experienced and prepared so as to be sure of enjoying it to the fullest. And it was like this, thanks to them we booked 2 days in the Laibela game reserve, where we were welcomed by super friendly, helpful and knowledgeable staff. upon our arrival they accompanied us to the rooms with their vehicle, they placed our bags in the room while the rest of the staff explained the structure and the activities with the various times. after which in the 2 days we carried out 4 safaris in which each time we saw new and different places and above all animals, in addition the very knowledgeable and kind guide answered all our curiosities and also explained to us what we saw around us. we also requested as an additional experience to do the safari walk where another guide took us on a trek of about 3 hours right in the savannah looking for animals of a quieter nature and trying to see their tracks and observe the environment more closely etc.. a truly beautiful and very immersive experience that I highly recommend to those who like walking and being in contact with nature. the rest of the high quality service, the delicious food with the possibility of also eating typical local foods. Last but not least, I would like to point out that we are not very familiar with the English language, but despite this, all the staff, from the guides to the waiters and those who welcome you, always strive to be as clear and simple as possible, they adapt very well to you and are also very friendly. and nice. For this reason I recommend this experience to everyone and I am super satisfied.
(automatic translation from Italian)