Reviews

Sort By: Date Most Helpful Rating 31-40 of 64 Reviews
Tom   –  
Norway NO
Visited: November 2023 Reviewed: Dec 4, 2023

Email Tom  |  50-65 years of age  |  Experience level: 2-5 safaris

Viatu has local knowledge, good solutions for booking the journey. Value for money.
5/5

Then we have had some nice days in Namibia. Everything worked great. Booking the trip in collaboration with a Viatu travel consultant went smoothly. Got lots of good tips for accommodation and activities. When everything was ordered, we got our own access to an app where the whole journey was documented in detail. With a description of accommodation, the journey between the destinations and other facts about the area. Not least a map so that it was easy to get an overview of the journey.
They arranged a rental car and it was new and nice. Very well suited for many miles on dirt roads.
The selection of accommodation was completely to our taste.
Of the activities, we had a bike ride with new electric bikes, visiting a tribal people, 3 days of advance travel, 2 days of safari. Everything well organized.
All in all a very good holiday. Will happily use Viatu again. Value for money.

Irina K   –  
Norway NO
Visited: December 2023 Reviewed: Jan 9, 2024

Email Irina K  |  35-50 years of age  |  Experience level: first safari

Really cool!
5/5

We love Viatu and we had several fantastic trips with them, including the our last trip to Zanzibar in December 2023. Really cool hotels and arrangements, always quick replies and extremely friendly service. I loved the beautiful trip itinerary composed for us, we got really good rates for the hotels and felt very safe with their support.

Fabienne und Corinne   –  
Switzerland CH
Visited: December 2023 Reviewed: Jan 10, 2024

Email Fabienne und Corinne

Wanna go to Africa? Go with VIATU!
5/5

we would like to express our sincere gratitude for the unforgettable Africa trip (capetown, manyoni game reserve, Imfolozi/hluhluwe, KwaZulu Natals). We had the pleasure of experiencing with the excellent support of VIATU. This journey was simply fantastic and exceeded our expectations in every way.

The chosen locations were absolutely stunning, showcasing the fascinating diversity of the African continent in a wonderful manner. From breathtaking landscapes, indescribable safaris to cultural highlights, every moment was a delight.

we want to highlight the excellent guidance provided the viatu-team. The staff was always friendly, knowledgeable, and extremely helpful. Every question was promptly addressed, and the planning process went smoothly. It was evident that the team approached the organization of this trip with passion and expertise.

The service throughout the entire journey was truly outstanding. From booking to the return, everything ran seamlessly. The attention to the needs of the travelers was impressive, and I felt well taken care of at all times.

Overall, we are completely satisfied and can wholeheartedly recommend this travel company with confidence. @VIATU: Thank you for this unforgettable experience, which only deepened our love for SA. We look forward to utilizing your services again in the future.

Best regards and once again, thank you!

Fabienne and Corinne

Luca Appendino   –  
Italy IT
Visited: December 2023 Reviewed: Jan 16, 2024

Email Luca Appendino  |  20-35 years of age  |  Experience level: first safari

A unique experience to be had at least once in a lifetime, amidst wild nature and luxury services.
5/5

I contacted Viatu during our honeymoon to organize a safari for us, as it was the experience we cared about most during our trip, we decided to rely on them as they were more experienced and prepared so as to be sure of enjoying it to the fullest. And it was like this, thanks to them we booked 2 days in the Laibela game reserve, where we were welcomed by super friendly, helpful and knowledgeable staff. upon our arrival they accompanied us to the rooms with their vehicle, they placed our bags in the room while the rest of the staff explained the structure and the activities with the various times. after which in the 2 days we carried out 4 safaris in which each time we saw new and different places and above all animals, in addition the very knowledgeable and kind guide answered all our curiosities and also explained to us what we saw around us. we also requested as an additional experience to do the safari walk where another guide took us on a trek of about 3 hours right in the savannah looking for animals of a quieter nature and trying to see their tracks and observe the environment more closely etc.. a truly beautiful and very immersive experience that I highly recommend to those who like walking and being in contact with nature. the rest of the high quality service, the delicious food with the possibility of also eating typical local foods. Last but not least, I would like to point out that we are not very familiar with the English language, but despite this, all the staff, from the guides to the waiters and those who welcome you, always strive to be as clear and simple as possible, they adapt very well to you and are also very friendly. and nice. For this reason I recommend this experience to everyone and I am super satisfied.

(automatic translation from Italian)

Patricia   –  
Switzerland CH
Visited: December 2023 Reviewed: Jan 19, 2024

Email Patricia  |  50-65 years of age  |  Experience level: 2-5 safaris

My third trip with Viatu - and still amazing
5/5

I booked my trip with Viatu on short notice because I wanted to escape the cold weather. My travel agent Simone was incredibly helpful and knowledgeable. She took the time to understand my interests and what I was looking for in a safari, and she recommended KZN as an off-the-beaten-track destination that would offer a more authentic and immersive experience. I was initially hesitant to go to KZN instead of the more popular Kruger National Park, but Simone assured me that I would not be disappointed.

And she was right! KZN is a beautiful and diverse region with a rich wildlife population. I saw so many rhinos, elephants, lions, leopards, and giraffes. I also loved the opportunity to interact with local communities and learn about their culture. Simone helped me arrange all of my transportation, accommodation, and activities, and she was always available to answer my questions.
I will be back for sure!

Tobias   –  
Switzerland CH
Visited: January 2024 Reviewed: Jan 19, 2024

Email Tobias  |  35-50 years of age  |  Experience level: first safari

Best in class
5/5

Superb experience, great service, fantastic vacation!

Alex   –  
Switzerland CH
Visited: February 2024 Reviewed: Mar 8, 2024

Email Alex  |  35-50 years of age  |  Experience level: first safari

Travel Agency 2.0
5/5




The whole experience was very pleasing and satisfactory, from booking to the actual journey incl. concierge support. The trip you suggested was well balanced (also for our budget) regarding accomodations offering a luxurious but unpretentious experience in Franschhoek/Quartier Francais, a more urban experience with great and very kind service in Cape Town/Home Suites Sea Point and, last but not least, an outstanding exprience at Klaserie Reserve/Camp George which was the highlight by far. Personally, this was my first safari and I couldn't have it imagined more entertaining, insightful and adventurous. We had a flight delay and you organized that we still managed to join ther very first game drive which was already spectacular. Generally, the game drives (especially due to our guide Jacques) were breathtaking and lots of fun, allowing us to discover the unique wilderness, beauty and sheer size and depth of Klaserie Reserve. We didn't just 'tick the Big 5 box', but learned a lot about different animals and species and also the needs and challenges for wildlife preservation. Game George/Simbavati was s superb accomodaton with kind, great service and delicious food (and drinks). The final dinner in the bush was the culinary highlight and will stick to our memories. Besides this, we also learned about the Camp's Story and the Founder's egagegmenet with charity (supporting local communities with education etc.) + lots of caring for it's own staff. This made the whole epxerience even better. All in all, this trip made an impact for us and we're more than happy to bock again with you.

Flo   –  
United States US
Visited: February 2024 Reviewed: Mar 11, 2024

Email Flo  |  20-35 years of age  |  Experience level: 2-5 safaris

10 stars!
5/5

Outstanding experience! Everything was planned so well and all destinations that were picked for us were superb.

Veronique   –  
South Africa ZA
Visited: January 2024 Reviewed: Mar 12, 2024

Email Veronique  |  20-35 years of age  |  Experience level: first safari

Our tour operator was very knowledgeable, engaging and organised.
5/5

Viato organised an amazing Garden Route adventure for my family. Every detail was taken care of from accommodation, travel logistics, destinations and activities. We had beautiful accommodations with scenic views. The whole family enjoyed the mixture of activities with something for everyone, from relaxation time to fun hiking adventures. We also had delicious food and unforgettable wildlife encounters. Viato created a great trip that truly let us explore South Africa's beauty.

Shreyas   –  
United States US
Visited: March 2024 Reviewed: Mar 19, 2024

Email Shreyas  |  20-35 years of age  |  Experience level: first safari

Amazing experience, great itinerary
5/5

I booked a custom made 11 day trip through Namibia. There were a few hiccups along the way, but they were dealt with and smoothed out by the Viatu team. Overall, my experience working with Alex on the team was incredible! She made the itinerary very straightforward and easy to follow the entire way, and advised me so much on what to do in each of the places that I visited. I feel she went above and beyond to make my trip as seamless as possible, and I really appreciate that. Overall, great job by the team.

Average User Rating
5.0/5
Rating Breakdown
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