Reviews

Sort By: Date Most Helpful 31-40 of 63 Reviews
Guido   –  
Italy IT
Visited: August 2024 Reviewed: Aug 29, 2024

Email Guido  |  50-65 years of age  |  Experience level: first safari

Simply extraordinary!
5/5

Dear Viatu-Team, yesterday we came back home from our beautiful trip to South Africa, and our hearts are full! We had an amazing trip discovering wonderful places, we‘ve met very friendly and welcoming people and we‘ve stayed in awesome hotels & lodges. We were lucky to see the „Big 5“ in less than 2 hrs of Game Drive and our rangers taught us to use our bush eyes (and also all the other senses). We discovered the beauty of watching out for animals and now we love observing whales. We felt very grateful because everybody tried to spoil us in million different ways. Everything went perfectly, also our transfers. We appresciated a lot the route of our trip because it showed us the variety of South Africa. Our trip was magic thanks to -your perfect organization -your right advices -your good taste -your empathy for us, trying to understand what was the right tour and which were the right places for us to stay. Especially we would like to credit two fantastic places we have stayed in: 1. The Mthembu Lodge, the combination of the beauty of the lodge and it’s amazing surrounding, their excellent service and their warm smiles made us feel home. Their passion for nature taught us a new sense of life. 2. The Pineapple Boutique Hotel, is truely ithe expression of “welcome” – sense of beauty, friendship, hospitality and warmth and we appresciated the position of the Sea Point neighborhood under the Lion‘s Head and very close to Camps Bay. Their breakfast is unforgettable. We are not sad that it is over, we are happy because it happened! Thank you Viatu team, great work!!!!

Britta   –  
Germany DE
Visited: July 2024 Reviewed: Aug 24, 2024

Email Britta  |  50-65 years of age  |  Experience level: first safari

Very well informed, friendly people who know how to travel well and sustainably
5/5

From the first video-call to the last day of our journey and afterwards, communication with Viatu (especially our travel agent Simone) was very easy, always friendly, with prompt replies and lots of very good and useful ideas. The locations/ lodgings and transportations proposed and booked for us were excellent. The travel plan worked out perfectly. If we had questions or minor problems during the journey, communication with our local contact person (Rea) was always very good and helpful with prompt answers.
The journey was the best we ever made. For me, it was a lifetime experience, also owed to the nice lodgings, very helpful and friendly people there and at our transportation company (Asilia), which Viatu had chosen.
The views of nature, wildlife and the country we got to see were just great. And in Moshi and in Sansibar, there was also a chance to get "out of the tourist bubble" if desired.

Adrian   –  
Switzerland CH
Visited: July 2024 Reviewed: Aug 20, 2024

Email Adrian  |  35-50 years of age  |  Experience level: 2-5 safaris

Operational excellence with a personal touch
5/5

The best family vacation we ever had!
- The booking process with Alfredo and Simone (with the help of their fantastic tool) was very smooth and fun.
- Namibia (the land and it's people) is the perfect place for the self-driving subsaharan family vacation experience. We have seen a lot, done a lot and felt very safe.
- We encountert only a small issue with a local operater and viatu instantly took care of it and managed it to our fullest satisfaction.

Looking forward to the next trip with viatu. Thank you guys!

Alessio   –  
Brazil BR
Visited: April 2024 Reviewed: Aug 14, 2024

Email Alessio  |  20-35 years of age  |  Experience level: first safari

Personalized touch & amazing experiences
5/5

Our honeymoon with Viatu was nothing short of magical. From the moment we landed, we felt like VIPs.

The personalized itinerary was tailored perfectly to our interests, and the attention to detail was impeccable. We had unforgettable wildlife encounters, breathtaking landscapes, and luxurious accommodations.

The Viatu team went above and beyond to ensure our every need was met, making our honeymoon an experience we'll cherish forever.

Huldie   –  
South Africa ZA
Visited: June 2024 Reviewed: Aug 14, 2024

Email Huldie  |  20-35 years of age  |  Experience level: first safari

Best holiday
5/5

I recently did an incredible trip through Namibia, including the Zambezi region, and Viatu Travel made it all happen. From start to finish, their team was amazing. They really listened to what I wanted out of the trip and put together an itinerary that hit all the right spots.

The trip was so well-organised, I didn’t have to worry about a thing. Whether it was exploring the deserts, spotting wildlife in Etosha, or just soaking in the beauty of the Zambezi, everything went smoothly. The places I stayed at were top-notch, and it was clear they picked them with care.

Viatu was always there if I had any questions or needed help, which made the whole experience stress-free and enjoyable. If you’re thinking about exploring Namibia, I’d definitely recommend going with Viatu Travel. I’ll be using them again for my next adventure!

Rosslee   –  
South Africa ZA
Visited: August 2024 Reviewed: Aug 14, 2024

Email Rosslee  |  20-35 years of age  |  Experience level: first safari

Very organised, welcoming and warm personality
5/5

We just wrapped up a 10-day trip on the Garden Route, and it was absolutely fantastic! Every day was different – from beautiful beaches and hikes to amazing food and wine. Their support made the trip stress-free and enjoyable. If you’re thinking of exploring the Garden Route, we’d highly recommend it – it’s a stunning part of the world, and we had such a great time!

Julien   –  
France FR
Visited: May 2024 Reviewed: Aug 8, 2024

Email Julien  |  35-50 years of age  |  Experience level: 2-5 safaris

Viatu provides exceptional, well-organized tours with knowledgeable guides and outstanding service.
5/5

I recently traveled with Viatu on a tour through Namibia and Botswana, and it was fantastic! The breathtaking landscapes of the Namib Desert and the wildlife in Etosha National Park were unforgettable highlights.

Viatu’s customer service was top-notch from start to finish. The guides were knowledgeable and passionate, adding so much depth to our experience. Everything was organised and ran smoothly, making the trip stress-free and enjoyable.

I found the tour to be excellent value for money, with quality accommodations and enriching experiences throughout. I highly recommend Viatu to anyone looking to explore this amazing part of the world!

Ragna S   –  
Norway NO
Visited: April 2024 Reviewed: Aug 7, 2024

Email Ragna S  |  20-35 years of age  |  Experience level: over 5 safaris

One of a kind
5/5

This is my third time traveling with Viatu, this time with a friend to Kwandwe in the Eastern Cape. They are the sweetest and most helpful guys I've ever been in touch with always giving me the the best possible experience while traveling. I really enjoy the proactive communication and concierge services. If anything happens you ca always reach out! Kwandwe can also only wholeheartedly be recommended. It's amazing value for money and for me ranks higher by its genuine passion for what they do compared to the places I've been in Sabi Sands for example.

Gianluca   –  
Ireland IE
Visited: June 2024 Reviewed: Jul 3, 2024

Email Gianluca  |  20-35 years of age  |  Experience level: first safari

Perfect
5/5

The trip was excellent, we loved the availability and the team's recommendations.

There were a couple of issues with the itinerary, but everything eventually went very well and the team managed to sort everything out. The interaction with the team was excellent. We loved our trip and would definitely consider Viatu in the future!

David   –  
Switzerland CH
Visited: April 2024 Reviewed: Apr 10, 2024

Email David  |  20-35 years of age  |  Experience level: first safari

Brilliant from Start to Finish
5/5

It was our first time doing a Safari and being in Africa in General. From the first interaction on Viatu's Website until completion of the trip the support was brilliant. The website itself is super user friendly and made the planning of the trip so much easier than comparable websites. And then we had our call with Viatu and they put together a brilliant safari which exceeded our expectations. Also between booking and actually doing the safary the support is brilliant - from general tips to playlists and book recommendations, Viatu has thought of everything. Especially for first-timers, I absolutely recommend booking the safary through Viatu.

Average User Rating
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