Reviews

Sort By: Date Most Helpful Rating 111-120 of 192 Reviews
Xiang   –  
China CN
Visited: August 2016 Reviewed: Aug 31, 2016

Email Xiang  |  20-35 years of age  |  Experience level: 2-5 safaris

Wonderful experience, excellent service, interesting and safe journey
5/5

My friends and I, we 5 people chosed Big Time Safari company during our journey in Kenya. We all felt satisfied with its good service and the safe journey it offered to us. And it offered the best price than other companies. We would like to recommend this company to our friends. Big Time旅行公司的服务质量和态度都很棒,我们这次5个人组团,每个人都很满意这家公司的服务,经过不同公司间的对比,我们发现他们提供的价格是最合适的,因此推荐给大家。

Debabrata   –  
India IN
Visited: August 2016 Reviewed: Aug 30, 2016

Email Debabrata  |  50-65 years of age  |  Experience level: 2-5 safaris

Wonderful experience with Big Time Safaris Ltd for our deal with them for 11days trip
5/5

We have successfully completed the 11 days trip of Kenya and Tanzania to cover both Masaimara and Seringitee through Big Time Safaris Ltd .Our journey beings with then on 11th August 2016 and ended on 22nd August ,2016 evening it was fantastic tour and the Big Time safari Ltd guys have been immaculate in their arrangement ,program,schedule,itinerary ,car,driver and guide ,cock.Right from the day 1 we have been in constant travel as per their itinerary with their expert Driver like ,Richard,jackson,Animo and George.The camp we stayed are excellent barring few occasion where we did not get hot shower.food excellent ,safari excellent .And above all thankful to Martha Mutanu the main coordinator for the tour with whom we have been in constant touch from our country and she has been excellent in networking with us throughout the tour .We look forward to enjoy more such trip with Big Time safaris Ltd in the years to come .Our heartfelt thanks to all who have been in constant stay with us for the trip...

Maryellen Gamberg   –  
United States US
Visited: July 2016 Reviewed: Aug 10, 2016

Email Maryellen Gamberg  |  50-65 years of age  |  Experience level: first safari

Big Time Safaris = Big Time Experience!
5/5

If you are looking for an outstanding safari experience at an affordable price, Big Time Safaris is the travel company for you. The safaris that BTS offer is a great deal for singles, couples, and families like ours. The service provided by this company is extraordinary and the value is unbelievable. You will receive exceptional assistance from Anne or Martha prior to your trip. Anne answered our countless questions immediately and helped us to plan the perfect trip. Our family did a ten day Kenya and Tanzania safari. Our guide in Kenya was so knowledgeable about each and every animal and how best to see them. It was clear to us that he was the "go to" guide among all guides. We learned so much about every animal as well as the Masai culture. Unlike lodges where the game drives happen in the morning and the afternoon with lots of down time in between, BTS maximizes each day with sunrise, day long, and/or sunset game drives, as well as other cultural experiences if you choose to. Our Tanzania safari also had a great guide and an outstanding chef who prepared enviable meals during our pitched tent camping in the Serengeti and Ngorangora. We wanted an authentic camping experience because we thought that it would put us in the most natural setting. Our safaris included a nice balance of accommodations at modest but more than adequate hotels, fixed tents (with beds and bathrooms = glamping!) as well as traditional pitch tents (all equipment provided) where docile zebras grazed at our door. You can keep your luxury lodges, I'll take a true once in a lifetime natural experience like that any day!
Our safari vehicles held 7-8 people. One of the best parts of the trip was meeting our fabulous travel companions and people at the campsites from all over the world. We left with many friends, both locals and travelers alike.
One of the many wonderful services that BTS provides is that they picked us up from the airport the day before our safari and brought us to our hotel. They then picked us up from our hotel and delivered us to their offices where the safari began, and returned us to our hotel (airport if you need) at the end. This is a huge savings as we did not have to take taxis as we would have with the other safari companies that we looked into. As well, we were able to leave large suitcases in their offices at no charge. Other safari companies charged for this service. This allowed us to store our bags for future travel after the safaris.
BTS is your one stop company for all your trip needs. We were able to arrange for a private driver through BTS, at a ridiculously low price for 8-10 hours, for the three days we spent in Nairobi after the safari. Anne helped us to plan three amazing days in Nairobi. We were so overwhelmed when the owner of the company and Anne, our planner, visited us at our nearby hotel the morning after our safari to make sure that we were happy with our BTS experience. I could go on and on about how wonderful this company is and how outstanding our safari experience was. It's hard to find a safari that includes everything and some for this price. We will most certainly book our next trip with Big Time Safaris!

Leah   –  
United Arab Emirates AE
Visited: July 2016 Reviewed: Jul 11, 2016

Email Leah  |  20-35 years of age  |  Experience level: first safari

It was good and awesome, they make us sure were safe and comfortable. They treat as us well.
4/5

Well, the communication is quite good, we understand each other and the service rendered is very good. We had so much fun during the game drive, even though i didnt saw the big five atleast i saw four of them. I can recommend big time saari tour to one of my friends. My overall experience, it was good and great.

Led   –  
Philippines PH
Visited: July 2016 Reviewed: Jul 11, 2016

Email Led  |  20-35 years of age  |  Experience level: first safari

Good Value for Money
4/5

We visited Masai Mara for this trip (3 days) last July 6-9, 2016. We are happy overall for the services provided from airport pick-up up till the end of the trip. Though at early July the animals are difficult to track we did enjoyed our first African Tour. This trip was a great introduction to Africa. Special thanks to Martha.

Carter   –  
Canada CA
Visited: June 2016 Reviewed: Jun 15, 2016

Email Carter  |  20-35 years of age  |  Experience level: first safari

Great first time experience in Africa with Big Time Safaris
5/5

We did the ten day Masai Mara, Lake Nakuru, Lake Manyara, Serengeti, and Ngorongoro Crater tour. Right from the start we were picked up from the airport, which we felt more comfortable with than finding our own taxi. We had an extra day before our safari started and John Obae, the CEO/President of Big Time Safaris, came to the hotel to make sure that we were alright and made sure we would not be bored during the day. He set up a wonderful day touring the different attractions around Nairobi. I was very impressed that they made this extra effort to ensure that our visit was excellent.

The drive to Masai Mara is long and rough, but there is no way around it. Great experience driving through rural Kenya. The Eco Lodge was more than satisfactory as we had our own tent, which included a large bed and private bathroom. Food was great. Our guide made every effort to ensure that we got up close to all animals (Thanks Patrick). You have the opportunity to go to a Masai Mara village. Allen, the Masai man who shows you around, speaks excellent english, but be prepared to purchased some of their merchandise.

Arriving at Lake Nakuru, the hotel that we were supposed to check into was full, but we were quickly taken to another hotel next door and given rooms. The water level of the lake has risen substantially over the past several years to the point where all of the flamingos have left to a different lake. The itinerary says that there are flamingos there. It was still a nice drive around the lake and we did get to see a group of rhinos.

At Lake Manyara, the accommodation is absolutely sensational and far exceeded our expectations. The name of the accommodation was Panorama Safari Camp and we had private "igloo" rooms, great views of the Great Rift Valley, electricity, wifi, very clean bathrooms, full service bar (accepted major credit cards), singing/dancing, and an acrobat show. The game drive itself is a little slow, but you can't expect to see animals constantly.

Camping in the Serengeti and Ngorongoro Crater are both more than adequate with the Ngorongoro site being a little better equipped (warm showers and plug ins to charge electronics). Remember to bring warm clothes as it is quite cold over night and in the early mornings. Both game drives were good, but not quite as good as the Masai Mara Reserve only because there are fewer roads, limiting close access to animals.

Our guide, Lenus, and chef, Hodgie, were great. Hodgie can really cook and we were never close to being hungry. Lenus was very easy to get along with and liked to joke around. He was also very knowledgeable about the animals.

Budget hotels that are provided are also more than adequate. Warm showers, wifi, breakfast, etc.
Just allow yourself to go with the flow while on the tour. Things can change quickly, but you are always taken care of.

Lastly, not enough can be said about Martha at Big Time Safari. We were in contact with her for many months leading up to our safari and also during our safari. She is always quick to tend to all our needs, such as booking hotels and arranging drivers. Her customer service is truly exceptional and she made our time here run smoothly.

C&M   –  
Canada CA
Visited: May 2016 Reviewed: Jun 3, 2016

Email C&M

Budget friendly and kid friendly
5/5

Summary:
We had a great time with on the BTS budget safari with our young family. Our 1 and 3 year old children were safe, well-fed and cared for, and we got to see the Big 5 and more on our game drives. Food was good and plentiful, accommodation was suitable, guides were friendly. Not 5 star luxury touring by any standards, but it was better than expected and we had great service from Martha at BTS Kenya.

BTS:
- It's difficult to find a well-priced safari tour that allows young children, but Big Time Safaris provided us with a fantastic tour for our family. We traveled to Kenya with a 22 month old and a 3 year old, and BTS were very accommodating of their child car seats and general needs. Martha runs the show in the Kenya office and she's great. Answers emails and Whatsapp messages very promptly and she's very knowledgeable about everything. She was very understanding when our flight to Nairobi was cancelled at the last minute, and adjusted our tour so that we did not miss out on any game drives despite arriving 6hrs late and missing the original start time.

The tour:
- the tour was great. We were prepared for very budget lodgings given the cost of the tour but were pleasantly surprised by the quality of the tented camp in Masai Mara. the budget hotel in Lake Nakuru was quite nice too. The Tanzanian side was more in keeping with the 'budget' title, and we slept two nights in the public camping grounds near the Crater and Serengeti, but the facilities were fine and we had no complaints.
- you get different guides in Kenya and Tanzania. Both sets of guides were very kind to us and our kids, and we enjoyed the game drives immensely.

The kids:
- The vast majority of Kenyan/Tz tours available on Safari Bookings had age restrictions to >8 or even >15yrs. Clearly that wasn't going to work for my family, and we had very few operators to choose from. That said, BTS were really excellent.
- Camping/budget safaris will obviously not suit every toddler, but ours really enjoyed the experience. They had fun camping and we were sensible and prepared extensively - we brought snacks and toys for them, installed our own child car seats so that they could sleep on the drive and were securely seated, etc.
- Be aware that the public camping sites get pretty cold in the evenings, particularly the Crater. We brought toddler sleeping suits and sleeping bags and the kids slept well.

Note:
- We chose a tour that covered Kenya (Lake Nakuru and Masai Mara) and Tz (Lake Manyara, the Crater, Serengeti). Be aware that the Tanzanian part of the tour is not conducted by BTS, rather it is run by a separate Tanzanian company. We did all our correspondence through Martha in Kenya, and I would recommend that other travellers do so, too, to avoid any confusion or payments issues with the Tanzanian office.

Olivier   –  
Belgium BE
Visited: May 2016 Reviewed: May 28, 2016

Email Olivier

Unique experience - value for its money
5/5

Safari with Big Time was an amazing experience, I can only recommend them! We had the experienced driver Richard who was able to show us the best (animal) spots of the Masai Mara. The first evening we got to see a lion family eating a freshly killed zebra. The day after we were lucky to see the leopard which is hard to spot. There were many other tourist vans, but Richard got to drive us to the best spot to see the leopard from a very close point of view. Tents are comfortable, a bed with matrass and musquito net are provided. There is a decent toilet with a lavabo and a shower. In the morning and evening, there is warm water in the camp. During those periods, there is also electricity provided by a generator. Food was tasty, as a man I had enough to eat during every meal. One of Big Time's added value is their hospitality. My flight got delayed with 4h. Their driver was still waiting for me in the middle of the night. Due to this delay my hotel got cancelled, but Big Time arranged me a hotel in the center of Nairobi at a friends price (17€ instead of 40€ official price). The day after just before Safari departure, as I just arrived, they guided me to an exchange office, helped me out buying a local sim card and assisted me to supermarket for groces. To summarize, a great experience definitely worth the money!

tomoya   –  
Japan JP
Visited: May 2016 Reviewed: May 3, 2016

Email tomoya  |  20-35 years of age  |  Experience level: first safari

reliable and reasonablly cheap
5/5

they can make flexible and cheap plan as a professional.
drivers are also reliable and good guide.

i stromgly recommend u.

Saeed Awadalla   –  
Sudan SD
Visited: December 2015 Reviewed: Apr 11, 2016

Email Saeed Awadalla  |  50-65 years of age  |  Experience level: first safari

Very good experience and was easy to deal with
4/5

The tour was my first safari in Africa. It was an amazing experience and exciting time very well enjoyed. The initial communications and arrangements were very good. Picking and dropping were on time and punctually done by drivers. The accommodation was marvelous and so food. All was excellent and I would like to thank the whole team and especially Martha. Hope to join you again for another safari trip.

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 148
  • 4 star 32
  • 3 star 1
  • 2 star 3
  • 1 star 8
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