Reviews

Sort By: Date Most Helpful Rating 121-130 of 194 Reviews
tomoya   –  
Japan JP
Visited: May 2016 Reviewed: May 3, 2016

Email tomoya  |  20-35 years of age  |  Experience level: first safari

reliable and reasonablly cheap
5/5

they can make flexible and cheap plan as a professional.
drivers are also reliable and good guide.

i stromgly recommend u.

Saeed Awadalla   –  
Sudan SD
Visited: December 2015 Reviewed: Apr 11, 2016

Email Saeed Awadalla  |  50-65 years of age  |  Experience level: first safari

Very good experience and was easy to deal with
4/5

The tour was my first safari in Africa. It was an amazing experience and exciting time very well enjoyed. The initial communications and arrangements were very good. Picking and dropping were on time and punctually done by drivers. The accommodation was marvelous and so food. All was excellent and I would like to thank the whole team and especially Martha. Hope to join you again for another safari trip.

Pekka ja Päivi   –  
Finland FI
Visited: March 2016 Reviewed: Apr 2, 2016

Email Pekka ja Päivi  |  50-65 years of age  |  Experience level: 2-5 safaris

great value for money!
5/5


Safari was a great experience . the staff was wonderful and friendly. everything worked as it had been agreed and was taken care of us perfectly. in particular, thanks to Martha and a good tour guide Patrick ! You are all wonderful ! we can highly recommend this company

Jacci   –  
United States US
Visited: March 2016 Reviewed: Apr 1, 2016

Email Jacci  |  20-35 years of age  |  Experience level: first safari

Good accommodations, good wildlife, good people.
4/5

I went on a three day Maasai Mara safari. For the price, I thought it was a great experience. About $330 dollars for transportation, accommodation, meals, and the guide. A few minor problems here and there with the vehicle and getting nickel-and-dimed for water. You stay in these cute little tents with private bathrooms, community meals in the morning and evening with a packed lunch on Saturday. I went alone and happened to get a pretty good group in my vehicle. Make sure you ask for extra time on Friday and Sunday in the park. If your group is willing, you can get up early and get a few extra hours. We had one passenger who was complaining, but honestly, a lot of people spent more than $300 per DAY for safari in this area. Definitely a steal for students, budget travelers, or anyone who doesn't need a luxury lodge.

Marcela   –  
Colombia CO
Visited: February 2016 Reviewed: Mar 15, 2016

Email Marcela  |  20-35 years of age  |  Experience level: first safari

Wonderful time in safari
5/5

I was on 7 days safari, Masai Mara, Amboseli and Lake Nakuru. Big Time safaris is a great company, they make your staying in Kenya easier, specially when your are travelling by yourself. Martha is such a kind lady, she cares about you all the time. Also John is such a funny and helpfull person. The best guide and driver is Animal, I had great time with him in Masai Mara; I don´t recommend Ben as safari guide. The relation price- service is very good, you can get into agreements with Big Time Safaris, no problem at all. Hope to be in Kenya again, asante sana!

Robert O   –  
United States US
Visited: February 2016 Reviewed: Feb 29, 2016

Email Robert O  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Value, Great Service, Truly Excellent Staff!!!
5/5

I cannot say enough about how great my experience was with Big Time Safaris. From the very beginning, they went out of their way to accommodate my crazy arrival plans and actually dispatched someone to scoop me up so to help me be on time for my safari to Masai Mara. I was running really late and my plans were on the verge of completely falling apart when they dispatched private transport to pick me up and get me where I needed to be (without extra fees or charges!). No other safari company would have gone out of their way in this fashion. Truly, I wouldn't have had my vacation plans intact if they hadn't intervened to help me. In addition, when I lost my property, they actually sent someone - and I'm not making this up- hundreds of miles away to find my lost property and then drove it to where I was in Masai Mara to return it to me. I mean, who does that?! Big Time Safaris, that's who. They deserve awards for that kind of customer service. They were just on a whole different level. I mean, really nice staff and willing to go above and beyond to help their clientele in their time of need. On top of all this, they offered the best safari deal in Kenya with amazing access to the park with an experience that was unforgettable. Not only did they salvage my trip from falling apart, they made it spectacular. They were the key difference in me having an amazing time and they were such lovely, generous people in the process. I will definitely be giving them my business next time I'm in East Africa.

Gregor & Patricia   –  
Switzerland CH
Visited: February 2016 Reviewed: Feb 18, 2016

Email Gregor & Patricia  |  20-35 years of age  |  Experience level: first safari

frist time on safari: it was fantastic
4/5

We saw all the big 5. The tour was perfectly organized. Our guide richard was awesome and the food was good. Only thing to complain: there was no hot shower even if they told us there is one.

Macarena González   –  
Chile CL
Visited: January 2016 Reviewed: Feb 11, 2016

Email Macarena González  |  20-35 years of age  |  Experience level: first safari

Lots of animals and incredibles places with excellent guides
4/5

The parks are amazing: we could enjoy them and the animal sightings in a comfortable car. Our guides were impeccable; they were always ready to answer our questions, explain us about the animals or the parks in a good mood. Food and meals were delicious and the acommodations comfortable. If there were some problem it was always good resolved with good mood. It was a very incredible experience, we saw all kinds of animals and I will absolutly recommend Big Time Safaris.

Fernando Gonzalez   –  
Chile CL
Visited: January 2016 Reviewed: Feb 9, 2016

Email Fernando Gonzalez  |  50-65 years of age  |  Experience level: first safari

A fantastic family vacations due to a very well planed journey with good sites and excelent guides
4/5

We had a very good previous experience during the planning of the safari. We were able to modify the trip and select the places and duration according to our request. Most of the success of the journey is because of the flexibility shown by BTS in preparation. Once there, both guides (in Kenya and Tanzania) showed a high acknowledge of the sites and were dedicated and warm.
Definetely, an awesome experience

Emilia   –  
Chile CL
Visited: January 2016 Reviewed: Feb 8, 2016

Email Emilia  |  20-35 years of age  |  Experience level: first safari

Great guides
5/5

I recommend the experience booking with Big Time Safaris. We were a family group of 5, with a preference to see as much of the Masaai Mara and Serenguetti as possible. Martha, our sales representative from Big Time Safaris, was very proactive, accomodating and patient to help us arrange for a private camping safari, providing several options and establishing a fluid communication through whatsapp to clarify doubts.
Once in Kenya, our guide, Zack Ouko, exceeded our expectations in terms of assuring a smooth coordination of lodging, meals and general logistics. Once inside the parks, he proved superior in spotting animals, providing us with detailed information (he carried zoology and picture books to help with our questions), which lead to some exclusive sightings and a very exciting experience. Once in Tanzania, our new guide, Ziggy, was also very helpful in navigating the parks and campings to focus all of our attention and time in the many animals we found in Serenguetti, Ngorongoro and Taranguire. Our cook, Simon, was superb, accomodating for a vegetarian in our group. Although the hotel in Arusha was below our expectations, the general experience was great.

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 150
  • 4 star 32
  • 3 star 1
  • 2 star 3
  • 1 star 8
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