Reviews

Sort By: Date Most Helpful Rating 121-130 of 192 Reviews
Pekka ja Päivi   –  
Finland FI
Visited: March 2016 Reviewed: Apr 2, 2016

Email Pekka ja Päivi  |  50-65 years of age  |  Experience level: 2-5 safaris

great value for money!
5/5


Safari was a great experience . the staff was wonderful and friendly. everything worked as it had been agreed and was taken care of us perfectly. in particular, thanks to Martha and a good tour guide Patrick ! You are all wonderful ! we can highly recommend this company

Jacci   –  
United States US
Visited: March 2016 Reviewed: Apr 1, 2016

Email Jacci  |  20-35 years of age  |  Experience level: first safari

Good accommodations, good wildlife, good people.
4/5

I went on a three day Maasai Mara safari. For the price, I thought it was a great experience. About $330 dollars for transportation, accommodation, meals, and the guide. A few minor problems here and there with the vehicle and getting nickel-and-dimed for water. You stay in these cute little tents with private bathrooms, community meals in the morning and evening with a packed lunch on Saturday. I went alone and happened to get a pretty good group in my vehicle. Make sure you ask for extra time on Friday and Sunday in the park. If your group is willing, you can get up early and get a few extra hours. We had one passenger who was complaining, but honestly, a lot of people spent more than $300 per DAY for safari in this area. Definitely a steal for students, budget travelers, or anyone who doesn't need a luxury lodge.

Marcela   –  
Colombia CO
Visited: February 2016 Reviewed: Mar 15, 2016

Email Marcela  |  20-35 years of age  |  Experience level: first safari

Wonderful time in safari
5/5

I was on 7 days safari, Masai Mara, Amboseli and Lake Nakuru. Big Time safaris is a great company, they make your staying in Kenya easier, specially when your are travelling by yourself. Martha is such a kind lady, she cares about you all the time. Also John is such a funny and helpfull person. The best guide and driver is Animal, I had great time with him in Masai Mara; I don´t recommend Ben as safari guide. The relation price- service is very good, you can get into agreements with Big Time Safaris, no problem at all. Hope to be in Kenya again, asante sana!

Robert O   –  
United States US
Visited: February 2016 Reviewed: Feb 29, 2016

Email Robert O  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Value, Great Service, Truly Excellent Staff!!!
5/5

I cannot say enough about how great my experience was with Big Time Safaris. From the very beginning, they went out of their way to accommodate my crazy arrival plans and actually dispatched someone to scoop me up so to help me be on time for my safari to Masai Mara. I was running really late and my plans were on the verge of completely falling apart when they dispatched private transport to pick me up and get me where I needed to be (without extra fees or charges!). No other safari company would have gone out of their way in this fashion. Truly, I wouldn't have had my vacation plans intact if they hadn't intervened to help me. In addition, when I lost my property, they actually sent someone - and I'm not making this up- hundreds of miles away to find my lost property and then drove it to where I was in Masai Mara to return it to me. I mean, who does that?! Big Time Safaris, that's who. They deserve awards for that kind of customer service. They were just on a whole different level. I mean, really nice staff and willing to go above and beyond to help their clientele in their time of need. On top of all this, they offered the best safari deal in Kenya with amazing access to the park with an experience that was unforgettable. Not only did they salvage my trip from falling apart, they made it spectacular. They were the key difference in me having an amazing time and they were such lovely, generous people in the process. I will definitely be giving them my business next time I'm in East Africa.

Gregor & Patricia   –  
Switzerland CH
Visited: February 2016 Reviewed: Feb 18, 2016

Email Gregor & Patricia  |  20-35 years of age  |  Experience level: first safari

frist time on safari: it was fantastic
4/5

We saw all the big 5. The tour was perfectly organized. Our guide richard was awesome and the food was good. Only thing to complain: there was no hot shower even if they told us there is one.

Macarena González   –  
Chile CL
Visited: January 2016 Reviewed: Feb 11, 2016

Email Macarena González  |  20-35 years of age  |  Experience level: first safari

Lots of animals and incredibles places with excellent guides
4/5

The parks are amazing: we could enjoy them and the animal sightings in a comfortable car. Our guides were impeccable; they were always ready to answer our questions, explain us about the animals or the parks in a good mood. Food and meals were delicious and the acommodations comfortable. If there were some problem it was always good resolved with good mood. It was a very incredible experience, we saw all kinds of animals and I will absolutly recommend Big Time Safaris.

Fernando Gonzalez   –  
Chile CL
Visited: January 2016 Reviewed: Feb 9, 2016

Email Fernando Gonzalez  |  50-65 years of age  |  Experience level: first safari

A fantastic family vacations due to a very well planed journey with good sites and excelent guides
4/5

We had a very good previous experience during the planning of the safari. We were able to modify the trip and select the places and duration according to our request. Most of the success of the journey is because of the flexibility shown by BTS in preparation. Once there, both guides (in Kenya and Tanzania) showed a high acknowledge of the sites and were dedicated and warm.
Definetely, an awesome experience

Emilia   –  
Chile CL
Visited: January 2016 Reviewed: Feb 8, 2016

Email Emilia  |  20-35 years of age  |  Experience level: first safari

Great guides
5/5

I recommend the experience booking with Big Time Safaris. We were a family group of 5, with a preference to see as much of the Masaai Mara and Serenguetti as possible. Martha, our sales representative from Big Time Safaris, was very proactive, accomodating and patient to help us arrange for a private camping safari, providing several options and establishing a fluid communication through whatsapp to clarify doubts.
Once in Kenya, our guide, Zack Ouko, exceeded our expectations in terms of assuring a smooth coordination of lodging, meals and general logistics. Once inside the parks, he proved superior in spotting animals, providing us with detailed information (he carried zoology and picture books to help with our questions), which lead to some exclusive sightings and a very exciting experience. Once in Tanzania, our new guide, Ziggy, was also very helpful in navigating the parks and campings to focus all of our attention and time in the many animals we found in Serenguetti, Ngorongoro and Taranguire. Our cook, Simon, was superb, accomodating for a vegetarian in our group. Although the hotel in Arusha was below our expectations, the general experience was great.

Kimberly   –  
Turkey TR
Visited: January 2016 Reviewed: Jan 24, 2016

Email Kimberly

The Absolute Best Trip EVER!
5/5

Big Time Safaris offers budget safaris but I cannot imagine a better tour company at any price. I am a traveler and have enjoyed many tours but have never received such caring, thoughtful service as I did with Big Time.

Martha in the office went above and beyond to help me with even the most minor details. Boneface, a delightful young man and great driver, welcomed me at the airport and then picked me up at my hotel to take me back to the airport for departure. And then there was James, our guide/driver throughout our safari tour. He was so outstanding that our group dubbed him James Bond for his prescience, thorough organizational abilities and talented leadership, and ultimately for his dexterous driving skills.

If you're looking for a true safari experience and don't expect frills or ostentation, Big Time Safaris is the only way to go!

Tom   –  
Japan JP
Visited: December 2015 Reviewed: Jan 3, 2016

Email Tom

Friendly, flexible and welcoming service
5/5

We spent in total 8 days in Kenya. Bigtime has assisted us during these days and provided attentive care throughout the trip. We planned to go to Tanzania but our visa was rejected on the border. However the crew was with us even to the border and tried to facilitate it by all means. When it turned out it was not possible, they immediately assisted us with alternative plans. Thanks to Bigtimesafari, we had the best trip in our life this yime in Kenya in masai mara, Naivasha and Watamu.

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 148
  • 4 star 32
  • 3 star 1
  • 2 star 3
  • 1 star 8
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