Reviews

Sort By: Date Most Helpful Rating 131-140 of 192 Reviews
Álvaro   –  
Spain ES
Visited: August 2019 Reviewed: Aug 22, 2019

Email Álvaro  |  35-50 years of age  |  Experience level: 2-5 safaris

Easy, reliable and affordable
5/5

I contacted BigTimeSafari from Spain. The interlocutor was Agnes. The truth is that I couldn't have been luckier. Agnes, at all times, answered all my questions and uncertainties about the planning of the trip. She was very flexible because we finally made some unusual changes, like staying one more day at the Masai Mara or climbing Mt Longonot or upgrading the hotels of the Masai Mara but not the rest. There was no problem at all.
I looked for many agencies and I can assure you that it was the cheapest of all.
During the trip, Agnes was very aware of timetables and that the guides complied with everything agreed.
The truth is that our trip to Kenya has been awesome and in large part is for how well it was organized.
I am very grateful to Bigtimesafari and, especially, to Agnes for her help and her predisposition to make everything perfect.

Thank you very much!

Aju   –  
Saudi Arabia SA
Visited: August 2019 Reviewed: Aug 22, 2019

Email Aju  |  20-35 years of age  |  Experience level: first safari

Good and professional
4/5

Very good and fast response with us our tour organiser mrs Martha she is doing her best

Jenitha   –  
Oman OM
Visited: August 2019 Reviewed: Aug 25, 2019

Email Jenitha  |  20-35 years of age  |  Experience level: first safari

Reliable, Well-Planned, Good Service
4/5

We travelled to Kenya with family (4 Adults & 2 Children). Thanking Martha for making the experience a good one. She was quick with her responses, provided all the necessary information we required and quite helpful. It was a great trip and within budget. I would highly recommend this company and Martha as a point of contact. The only minor issue we had was with our guide in Masai, he wasn't very interactive but he did a good job on the safari, took us to the right places, made sure we had the best view possible and we saw the Big 4 (we just missed the Rhino).

Brendan   –  
United States US
Visited: July 2019 Reviewed: Aug 25, 2019

Email Brendan  |  20-35 years of age  |  Experience level: first safari

Perfect from airport pick up to drop off! Saw big 5!
5/5

Big Time Safaris agents we’re very professional. We worked with Steve Okoll who’s communication was superb over WhatsApp. He not only organized an awesome safari for us but also stayed in touch during our remaining time in Nairobi and arranged transfer for us back to the airport days after our safari ended. Our guide Geoffrey was awesome as well and tracked a male lion on his own (first and only van to sighting). I would highly recommend this Masai Mara tour through Big Time Safaris - Ask for Steve Okoll when booking

Clara & Maxence   –  
France FR
Visited: August 2019 Reviewed: Aug 28, 2019

Email Clara & Maxence  |  20-35 years of age  |  Experience level: first safari

A wonderful once in a lifetime experience thanks to Big Time Safari
5/5

We booked a three days budget in Masai Mara via Big Time Safari, and from the beginning we have been well taken in charge by the team.
Concerning the services, the driver took us at our house and took to us to Masai Mara, he was very niceand compliant. The food served -typical kenyan meals- was excellent and illimited. The accomodation was peaceful and comfortable.

The safari itself was amazing!

They took charge of everything (even water bottle) and offered us ourbest experience so far, we totally recommend them!

Sungho   –  
South Korea KR
Visited: July 2019 Reviewed: Aug 29, 2019

Email Sungho  |  20-35 years of age  |  Experience level: over 5 safaris

Steve, he is kind and jolly guy, thanks to him we had great time in Masai mara
5/5

The driver Maxwell
He adjusted time schedule
And we liked it
For the second day we fully enjoyed game drive
We saw every animals there

Malcolm Guo   –  
Taiwan TW
Visited: August 2019 Reviewed: Sep 6, 2019

Email Malcolm Guo  |  35-50 years of age  |  Experience level: first safari

Wonderful trip !
5/5

It’s a nice trip. This is my first time to travel in Kenya. I choose big time safari and Martha was always enthusiastic to help me. Including the picking between airport to hotel, seven days national park safari. Our guild, Maxwells, is also a very nice man. He was responsible for our safe, searching for wild animals. Many thanks for this trip.

María Moreno   –  
Spain ES
Visited: August 2019 Reviewed: Sep 12, 2019

Email María Moreno  |  20-35 years of age  |  Experience level: first safari

Safari Kenya and Tanzania
5/5


It has been a great trip, thanks to the good organization, good guides, experience, etc. of big time safari.

Steve has always been taking care of us and worried about our happiness! also Gibson, our guide in Kenya is a great guy!

Thanks for everything.

Mike   –  
New Zealand NZ
Visited: October 2019 Reviewed: Oct 7, 2019

Email Mike  |  20-35 years of age  |  Experience level: 2-5 safaris

Great affordable safari experience
5/5

Communication with Agnes at BTS was first class. Emails sent to BTS were responded to immediately and all questions and were addressed professionally. Agnes was even kind enough to assist us with getting a sim. I had every confidence that had something gone wrong on safari that she would be able to assist.

The safari itself was excellent. Well worth the price, which was extremely competitive. Our guide Joffrey was incredible - we saw a lot of animals. Accommodation and food was far better than expected considering we had booked the budget option.

All in all it was a great experience and would book again with BTS!!

Ahmed Nader   –  
Germany DE
Visited: September 2019 Reviewed: Oct 12, 2019

Email Ahmed Nader  |  20-35 years of age  |  Experience level: first safari

Booked 2 nights Safari at Masai Mara with them
5/5

Very organized, very friendly and professional staff. The tour was great, everything was as planned.

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 148
  • 4 star 32
  • 3 star 1
  • 2 star 3
  • 1 star 8
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