Big Time Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2006)
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
- Price Range:
- $100 to $450 per person per day (USD, excl. int'l flights)
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If preferred, you can contact the operator directly
Reviews
Email Fazal Mohamed | 50-65 years of age | Experience level: 2-5 safaris
Safari visits, transportation etc were very good, but camp facilities were very below average
We were a group of 8 family members. The Planning Phase of the tour was good with proper communication from the team . The Safari rates were reasonable. The Airport pick up and the transport arrangement from Nairobi to Massaimara was very well coordinated. The game drives were also very well coordinated and we got opportunities to see many animals. Driver took special interest to take us all around.
However, the condition of the accommodation provided in the Camp in Massaimara was very primitive. Though the camp is well laid out, it was very over crowded and the staff found it extremely difficult to serve food properly. The individual tents were very poorly maintained, especially the 4 tents we got. The furniture including the cot was in bad shape, the bathrooms were not clean, flush was getting blocked, there was a bad stench during night in that part of the camp. All these were reported to the notice of Mr. Joseph in the camp who apparently was in charge of accommodation. He managed to change the cot but nothing more could be done though we requested for a change of tent that was not possible due to the large number of guests in the camp.
I personally feel a lot could be improved in the tents like, clean toilets and drainage, a mirror in the bathrooms, functional water taps, some toiletries like soap shampoo etc. There is definitely a need to check the condition of cots in each of the tents.
It will be Wonderful if a small cultural show by the local folks are organized every evening near the camp fire area. That can make the evenings lively and memorable. There is also a need to improve the food quality. All these may be facilitated to the customers even if it is at the cost of 10 or 20 USD more on package cost. These small deficiencies negatively impacted the overall experience which otherwise was a wonderful Safari at a moderate price.
Email Claire | 35-50 years of age | Experience level: first safari
Great experience and nice staff
we have our own group and signed up for a 9 days safari tour for both Kenya and Tanzania. the communication with Martha was very effective and she replied to our queries with no delay.
As it's a budget tour, we didn't expect much for the accommodation, most of tour was camping, the camp site is clean and well set up, most sites even had hot water for shower, meals were considered quite good given it's cooked in national park with limited resources. Camping at Ngorongoro is freezing cold during night but we were not well informed, so all of us couldn't sleep on that night, but animals visiting made up some of the bad feeling. hotel in Arusha was quite terrible, but no harm done for just two nights stay.
both our tour guides were very good, 4wd in Tanzania was very nice, only the road to NP was very bumping, which couldn't do much about it.
overall the safari was amaizing, saw lots of animals, all big 5 we had spotted, Big time's service was very professional, the tour was at great value for its cheap price.
AE
Email Louise | 20-35 years of age | Experience level: first safari
The safari was fantastic- we got to see everything we dreamed of and our guide was great.
The office staff were helpful with answering g questions prior to the trip. We were pleased to be picked up from the airport, even though our safari didn't start until the next day. Our guide was very friendly and knowledgeable. Be prepared for bumpy roads and fast driving! The camp we stayed at was suitable. The beds were not the most comfortable but it was nice to have water and some electricity available. The food was good and all staff members were friendly. The safari was amazing! We were not disappointed. We got to see everything we hoped for and more.
IN
Email Dipanka | 35-50 years of age | Experience level: first safari
Good timely and enjoyable trip
The guide in the safari tour to Masai Mara was knowledgeable about the place. Stay in Masai Mara camp could be improved as there was no electricity throughout the night. Reached back Nairobi safely and on time. Nice journey.
AE
Email Mohamed | 20-35 years of age | Experience level: first safari
Good experience with low budget
The BigTime safaris is good company they could develop a very good program for you and follow up with you to make sure your are satisfied especially with the low budget I paid. The food however is not that good in Kenya camps but in Tanzania they provided private chef which cook for you whatever you like but you need to mention the food you like before you travel so that they prepare the materials.
The Tnazanian counterpart who should take care of us in Tanzania on behalf of BigTime Safaris were not a honest guy and tried to decive us of bus tickets by doubling the price but when we contacted the bus company they confirmed that the price is half of what we paid him so after confronting him he admitted and returned the money ($90) and refused to drop us to the bus station which was 15min walking ( difficult with luggage) and it was very early morning no taxis
AE
Email Leah | 20-35 years of age | Experience level: first safari
It was good and awesome, they make us sure were safe and comfortable. They treat as us well.
Well, the communication is quite good, we understand each other and the service rendered is very good. We had so much fun during the game drive, even though i didnt saw the big five atleast i saw four of them. I can recommend big time saari tour to one of my friends. My overall experience, it was good and great.
PH
Email Led | 20-35 years of age | Experience level: first safari
Good Value for Money
We visited Masai Mara for this trip (3 days) last July 6-9, 2016. We are happy overall for the services provided from airport pick-up up till the end of the trip. Though at early July the animals are difficult to track we did enjoyed our first African Tour. This trip was a great introduction to Africa. Special thanks to Martha.
SD
Email Saeed Awadalla | 50-65 years of age | Experience level: first safari
Very good experience and was easy to deal with
The tour was my first safari in Africa. It was an amazing experience and exciting time very well enjoyed. The initial communications and arrangements were very good. Picking and dropping were on time and punctually done by drivers. The accommodation was marvelous and so food. All was excellent and I would like to thank the whole team and especially Martha. Hope to join you again for another safari trip.
US
Email Jacci | 20-35 years of age | Experience level: first safari
Good accommodations, good wildlife, good people.
I went on a three day Maasai Mara safari. For the price, I thought it was a great experience. About $330 dollars for transportation, accommodation, meals, and the guide. A few minor problems here and there with the vehicle and getting nickel-and-dimed for water. You stay in these cute little tents with private bathrooms, community meals in the morning and evening with a packed lunch on Saturday. I went alone and happened to get a pretty good group in my vehicle. Make sure you ask for extra time on Friday and Sunday in the park. If your group is willing, you can get up early and get a few extra hours. We had one passenger who was complaining, but honestly, a lot of people spent more than $300 per DAY for safari in this area. Definitely a steal for students, budget travelers, or anyone who doesn't need a luxury lodge.
CH
Email Gregor & Patricia | 20-35 years of age | Experience level: first safari
frist time on safari: it was fantastic
We saw all the big 5. The tour was perfectly organized. Our guide richard was awesome and the food was good. Only thing to complain: there was no hot shower even if they told us there is one.