Reviews

Sort By: Date Most Helpful 41-50 of 148 Reviews
Karolin   –  
Estonia EE
Visited: April 2015 Reviewed: Oct 26, 2015

Email Karolin  |  20-35 years of age  |  Experience level: first safari

My experience with Big Time Safaris was wonderful.
5/5

Our group bus was ok, even tough some of the road to reach Masai Mara was just awful. The camping place was good, we had warm shower and possibility to charge batteries. The guide was amazing and knew every bird and animal. As he had so good knowledge of nature we had a change to see almost all animals. We saw even leopard trying to catch a wild big. Really amazing. The contact from the Big Time Safari, who is doing the paperwork- Martha is just a wonderful and big hearted woman! All the collective was really honest and doing their work from their heart. I really recommend!

Julia   –  
Canada CA
Visited: October 2015 Reviewed: Oct 29, 2015

Email Julia  |  Experience level: first safari

Amazing experience with Big Time Safaris
5/5

Big Time Safari provide a wonderful service! We are always companied by someone from the company, from airport pick up till airport drop off. I am solo traveller. This makes me feel safe in Kenya. Same for other group member. A couple was taking a coach to Mombasa on the roadside when the trip finished and we were back to Nairobi. Our driver Patrick stayed with them and made sure they got to the correct bus before we left. Very happy and lucky to have Patrick as our driver. He is humorous, sharing us many animal stories and his experience, brought lots fun to the trip. He is also very caring, ensure everyone is good during the trip. Foods are fresh and tasty. At least better than what I cooked at home :). The price is really budget. the 6-day budget safari is $720, while total entrance fee paid to national parks is $400. It means remaining $320 cover everything from transportation, food, accommodation, driver's salary, cooker's salary..etc. Yet they still provide such great service! I will definitely recommend Big Time Safari and Patrick to my family and friends.

Here are suggestion based on my experience.

1. Choose a safari that include a full day in Masai Mara.
when we left Nairobi, some ppl in our group have 2-day Masai Mara safari. First day we arrived Masai Mara in the afternoon. We entered reserve at 4:15 pm and came back at 7:30 pm. The 2nd day, those 2-day trip had a morning safari for 3 hrs and head back to Nairobi. Most likely they went same far as the previous day. We spent full day in reserve, drove all the way to Mara River. I saw all Big Five except rhino, also saw Great Migration! in my view, it does deserve one full day in Masai Mara.

2. Avoid sleeping alone in a tent in Masai Mara camp site. bring a torch or put up torch function in cell phone
The camp site we stayed have power only from 7 pm to 10 pm. After 10 pm, no light. Try to find someone you are comfortable with to share the tent if travel alone.

3. bring after-bite in case got bite
Every one in our group brings repellent but no one has after-bite. Someone still got big bite under cloth. if sensitive to them, better bring after-bite as well.


Karel   –  
Czech Republic CZ
Visited: October 2015 Reviewed: Nov 6, 2015

Email Karel  |  50-65 years of age  |  Experience level: first safari

Our expectations met
5/5

The trip met our expectations - organisation as promised, experienced driver, a lot of animals...

lana   –  
Serbia RS
Visited: April 2014 Reviewed: Dec 15, 2015

Email lana  |  20-35 years of age  |  Experience level: 2-5 safaris

loved it:)
5/5

Just loved the Big Time safari in Masai Marai:) will always recommend them!

Julia   –  
Russia RU
Visited: October 2015 Reviewed: Dec 15, 2015

Email Julia  |  20-35 years of age  |  Experience level: first safari

My dream came true
5/5

It was my first safari in Kenya and I love it so much! I had a dream and guys from Big Time Safaris Ltd made it true. First I want to say thank you to Martha. She helped me in organization and was in contact every day. She is so kind and responsive. Secondly, I want to say thank you to the guide Patric. He made safari fabulous and funny. We saw so many animals and birds, I think we were very lucky:) And of course I want to say thank you to the whole crew of Big Time Safaris Ltd, guys you are awesome!

Tom   –  
Japan JP
Visited: December 2015 Reviewed: Jan 3, 2016

Email Tom

Friendly, flexible and welcoming service
5/5

We spent in total 8 days in Kenya. Bigtime has assisted us during these days and provided attentive care throughout the trip. We planned to go to Tanzania but our visa was rejected on the border. However the crew was with us even to the border and tried to facilitate it by all means. When it turned out it was not possible, they immediately assisted us with alternative plans. Thanks to Bigtimesafari, we had the best trip in our life this yime in Kenya in masai mara, Naivasha and Watamu.

Kimberly   –  
Turkey TR
Visited: January 2016 Reviewed: Jan 24, 2016

Email Kimberly

The Absolute Best Trip EVER!
5/5

Big Time Safaris offers budget safaris but I cannot imagine a better tour company at any price. I am a traveler and have enjoyed many tours but have never received such caring, thoughtful service as I did with Big Time.

Martha in the office went above and beyond to help me with even the most minor details. Boneface, a delightful young man and great driver, welcomed me at the airport and then picked me up at my hotel to take me back to the airport for departure. And then there was James, our guide/driver throughout our safari tour. He was so outstanding that our group dubbed him James Bond for his prescience, thorough organizational abilities and talented leadership, and ultimately for his dexterous driving skills.

If you're looking for a true safari experience and don't expect frills or ostentation, Big Time Safaris is the only way to go!

Emilia   –  
Chile CL
Visited: January 2016 Reviewed: Feb 8, 2016

Email Emilia  |  20-35 years of age  |  Experience level: first safari

Great guides
5/5

I recommend the experience booking with Big Time Safaris. We were a family group of 5, with a preference to see as much of the Masaai Mara and Serenguetti as possible. Martha, our sales representative from Big Time Safaris, was very proactive, accomodating and patient to help us arrange for a private camping safari, providing several options and establishing a fluid communication through whatsapp to clarify doubts.
Once in Kenya, our guide, Zack Ouko, exceeded our expectations in terms of assuring a smooth coordination of lodging, meals and general logistics. Once inside the parks, he proved superior in spotting animals, providing us with detailed information (he carried zoology and picture books to help with our questions), which lead to some exclusive sightings and a very exciting experience. Once in Tanzania, our new guide, Ziggy, was also very helpful in navigating the parks and campings to focus all of our attention and time in the many animals we found in Serenguetti, Ngorongoro and Taranguire. Our cook, Simon, was superb, accomodating for a vegetarian in our group. Although the hotel in Arusha was below our expectations, the general experience was great.

Robert O   –  
United States US
Visited: February 2016 Reviewed: Feb 29, 2016

Email Robert O  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Value, Great Service, Truly Excellent Staff!!!
5/5

I cannot say enough about how great my experience was with Big Time Safaris. From the very beginning, they went out of their way to accommodate my crazy arrival plans and actually dispatched someone to scoop me up so to help me be on time for my safari to Masai Mara. I was running really late and my plans were on the verge of completely falling apart when they dispatched private transport to pick me up and get me where I needed to be (without extra fees or charges!). No other safari company would have gone out of their way in this fashion. Truly, I wouldn't have had my vacation plans intact if they hadn't intervened to help me. In addition, when I lost my property, they actually sent someone - and I'm not making this up- hundreds of miles away to find my lost property and then drove it to where I was in Masai Mara to return it to me. I mean, who does that?! Big Time Safaris, that's who. They deserve awards for that kind of customer service. They were just on a whole different level. I mean, really nice staff and willing to go above and beyond to help their clientele in their time of need. On top of all this, they offered the best safari deal in Kenya with amazing access to the park with an experience that was unforgettable. Not only did they salvage my trip from falling apart, they made it spectacular. They were the key difference in me having an amazing time and they were such lovely, generous people in the process. I will definitely be giving them my business next time I'm in East Africa.

Marcela   –  
Colombia CO
Visited: February 2016 Reviewed: Mar 15, 2016

Email Marcela  |  20-35 years of age  |  Experience level: first safari

Wonderful time in safari
5/5

I was on 7 days safari, Masai Mara, Amboseli and Lake Nakuru. Big Time safaris is a great company, they make your staying in Kenya easier, specially when your are travelling by yourself. Martha is such a kind lady, she cares about you all the time. Also John is such a funny and helpfull person. The best guide and driver is Animal, I had great time with him in Masai Mara; I don´t recommend Ben as safari guide. The relation price- service is very good, you can get into agreements with Big Time Safaris, no problem at all. Hope to be in Kenya again, asante sana!

Average User Rating
4.2/5
Rating Breakdown
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  • 3 star 1
  • 2 star 3
  • 1 star 8
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