Reviews

Sort By: Date Most Helpful 41-50 of 148 Reviews
Tunahan   –  
Turkey TR
Visited: September 2020 Reviewed: Sep 16, 2020

Email Tunahan  |  20-35 years of age  |  Experience level: first safari

Helpful friendly professional - once in a lif time experience
5/5

During covid19 pandemic, i used their service in september 2020. From the beginning to the end, they are so friendly and helpful.
I talked with Martha, we managed to plan 6 days safari tour to Masai Mara, Lake Nakuru and Amboseli. Martha helped us a lot even before we arrive to Kenya, like visa process etc. During my stay i had my birthday, and they celebrated! Thank you again :)
Our driver and guide Mr Patrick is so professional and an experienced guide. During our trip with him i had an excellent time, i was able to see the big 5. He knows where to find animals, gives information about them, he has interesting stories about animals. We didnt follow the other vans, we had our path and our group trip became a private trip in the park without other buses. (By the way those vans are very useful and gives you a great 360 view! Not to forget we had enough water always.)
Neither dont panic, nor push him, he knows what he does.
They also take you from the airport and at the end leave you to the airport.
I recommend these friendly and helpful people to you! Dont hesitate to send them a message!

Dragana Radic   –  
Serbia RS
Visited: July 2017 Reviewed: Sep 3, 2020

Email Dragana Radic  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professional and kind stuff doing a great safari experience!
5/5

I have been on safari for a few times with this guys, since 2015.
So good communication and very smooth agreement about everything on the road.
Went in Masai Mara, Nakuru, Naivasha, house of Karen Blixen, Sheldrick orphanage of elephants, Giraffe center in Nairobi, Mamba village Nairobi, etc..
All guides were great and I had a lot of fun..
I would like to recommend Big Time Safaris Ltd to everyone who likes adventure and want to feel freedom and sounds of African wildlife

たかさん   –  
Japan JP
Visited: December 2019 Reviewed: May 28, 2020

Email たかさん  |  Experience level: first safari

Great service from airport arrival to departure
5/5

Even if I checked the route from the airport to the hotel in the guidebook, it was a very vague description, so he said that he would be able to pick me up if I consulted with the tour company. To the tour company with a merging car without any hesitation. We decided the tour schedule based on the failures of participants so far.
It was the correct answer to take part in the Masai Mara Park walk at the beginning, and I'm glad that I was able to correct the time difference when climbing Kilimanjaro later. Anyway, on both tours, I was impressed by the size and beauty of nature that I could never experience in Japan. For those who are traveling on their own, I would recommend Africa instead of Asia. Another dimension.
Pick-up on the way back. I've been taken care of by a tour company and I can't get up. I was able to find good places to exchange money and places to kill time in Kenya.
I'll definitely come back if I can make time.
Thank you for your patience.

(automatic translation from Japanese)

Kasia   –  
Sweden SE
Visited: October 2019 Reviewed: Dec 5, 2019

Email Kasia  |  35-50 years of age  |  Experience level: 2-5 safaris

Dalton - the most committed driver delivered best safari (7 days)
5/5

After a few safaris in Kenya we conclude the driver/guide is key! A safari experience is difficult to predict due to things one cannot plan - such as weather, the behaviour of the animals and the health status of the traveling party. At Bigtime Safaris we had the best driver/guide - Dalton - awesome driver, knows the parks and animals, but also friendly, funny, quick and creative with solutions and very helpful! We were on a 7 day safari and every day was worth it! (even tough some days included long drives between parks)

Arturo   –  
Spain ES
Visited: September 2019 Reviewed: Oct 16, 2019

Email Arturo  |  20-35 years of age  |  Experience level: first safari

Top comitment to enjoy a wonderful trip
5/5

Big thanks to Steve as coordinator of the trip or a lifetime. Excellent communication skills, effort and dedication to ensure a fantastic experienxce. Gibson as a driver has been excellent and I strongly recomend him to guide your tour if possible.

Thanks a lot and all the best for the future!

Ahmed Nader   –  
Germany DE
Visited: September 2019 Reviewed: Oct 12, 2019

Email Ahmed Nader  |  20-35 years of age  |  Experience level: first safari

Booked 2 nights Safari at Masai Mara with them
5/5

Very organized, very friendly and professional staff. The tour was great, everything was as planned.

Mike   –  
New Zealand NZ
Visited: October 2019 Reviewed: Oct 7, 2019

Email Mike  |  20-35 years of age  |  Experience level: 2-5 safaris

Great affordable safari experience
5/5

Communication with Agnes at BTS was first class. Emails sent to BTS were responded to immediately and all questions and were addressed professionally. Agnes was even kind enough to assist us with getting a sim. I had every confidence that had something gone wrong on safari that she would be able to assist.

The safari itself was excellent. Well worth the price, which was extremely competitive. Our guide Joffrey was incredible - we saw a lot of animals. Accommodation and food was far better than expected considering we had booked the budget option.

All in all it was a great experience and would book again with BTS!!

María Moreno   –  
Spain ES
Visited: August 2019 Reviewed: Sep 12, 2019

Email María Moreno  |  20-35 years of age  |  Experience level: first safari

Safari Kenya and Tanzania
5/5


It has been a great trip, thanks to the good organization, good guides, experience, etc. of big time safari.

Steve has always been taking care of us and worried about our happiness! also Gibson, our guide in Kenya is a great guy!

Thanks for everything.

Malcolm Guo   –  
Taiwan TW
Visited: August 2019 Reviewed: Sep 6, 2019

Email Malcolm Guo  |  35-50 years of age  |  Experience level: first safari

Wonderful trip !
5/5

It’s a nice trip. This is my first time to travel in Kenya. I choose big time safari and Martha was always enthusiastic to help me. Including the picking between airport to hotel, seven days national park safari. Our guild, Maxwells, is also a very nice man. He was responsible for our safe, searching for wild animals. Many thanks for this trip.

Sungho   –  
South Korea KR
Visited: July 2019 Reviewed: Aug 29, 2019

Email Sungho  |  20-35 years of age  |  Experience level: over 5 safaris

Steve, he is kind and jolly guy, thanks to him we had great time in Masai mara
5/5

The driver Maxwell
He adjusted time schedule
And we liked it
For the second day we fully enjoyed game drive
We saw every animals there

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 148
  • 4 star 32
  • 3 star 1
  • 2 star 3
  • 1 star 8
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