Reviews

Average User Rating
4.2/5

Rating Breakdown
  • 5 star 148
  • 4 star 32
  • 3 star 1
  • 2 star 3
  • 1 star 8

Sort By: Date Most Helpful 1-10 of 148 Reviews
David Holland Visited: April 2013 Reviewed: Feb 6, 2014

Thoroughly Satisfied!
5/5

The greatest thing that I can say about Big Time Safaris in Kenya is that they have such an open style of communication. It is their desire to meet ones travel needs and to assure that each is treated well. Another aspect that I absolutely liked is the great variety of tour opportunities as well as the differential in prices depending on how much one enjoys being catered. The Kenya tour focusing on Masai Mara was outstanding both with the venues and guides. I could not ask for more.

Maja   –  
Serbia RS
Visited: February 2014 Reviewed: Feb 26, 2014

35-50 years of age  |  Experience level: first safari

Excellent!
5/5

It was great experience, I would recomend that to everyone. Once in a lifetime!!!

Alvin Low   –  
Singapore SG
Visited: March 2014 Reviewed: Mar 5, 2014

35-50 years of age  |  Experience level: 2-5 safaris

The staff are friendly and helpful
5/5

I always enjoy using the services provided by Big Time Safaris Ltd, as they always provide the best advise and able to assists me to achieve what I wanted. the manager Mr. John is especially did a good job, he is friendly, welcome, hospitality and ensuring all are well manage for the customer. Therefore, I will always choose to engage this company whenever I need anything in Nairobi.

Srikanth ( Sunny)   –  
India IN
Visited: April 2010 Reviewed: Mar 10, 2014

Email Srikanth ( Sunny)  |  20-35 years of age  |  Experience level: first safari

Right place to get best safari deals to explore Kenya and East African countries
5/5

It was an amazing experience of the safari i took in Masai Mara and Lake Nakuru. I must say Big Times Safaris did their best to get me a good deal. Starting from the staffs and the guide absolutely tailor made as i expected. Pretty nice guest house and food near to Masai game reserve and loving Masai people. Am sure of being there again sooner or later. Many thanks to Mr. Ben and as well as Martha kind enough to help me planning my trip to Zanzibar and Tanzania. Hope to see you guys .......next time...!!!

Minar Watanabe   –  
Japan JP
Visited: March 2014 Reviewed: Mar 10, 2014

20-35 years of age  |  Experience level: first safari

Large satisfaction!
5/5

All staff is kind and cheerful,so we were able to enjoy in comfort. and we saw lots of animals.its special memory. all accomondation was comfortable and food was good.i wanna use this tour next time

Erino   –  
Japan JP
Visited: March 2014 Reviewed: Mar 15, 2014

20-35 years of age  |  Experience level: first safari

Very nice tour :)
5/5

I booked this tour by e-mail. The person in charge of tour replied soon, and she was very kind.
Though I asked many questions,she answered correctly and what she wrote was actually correct.
The tour is great. I could see more animals that I had imagined.
I could see BIG5 all!!
The Driver(joseph) was kind and reliable. He found many animals, and told me that, so I didn't miss animals that I wanted see:)
Tent is confortable. There is mosquito net. And food is good as well.
The tour cost is very nice!!
I'm surprised that tour quality is so nice, but cost is cheap.So, I could go to safari though I'm student.
And boat safari was exciting ;) I could see many birds and rhinoceroses.
I joined bigtimesafari tour for 4days.The time passed by in a blink of an eye.
I have never such an great experience ever. I'm so glad.
Especially, special thanks for Martha and Joeph. Because of you, I think I could enjoy and have a safe trip.
Before going to kenya I was worry a little bit, but I was wrong. There is big nature.I relaxed too ;)
The nairobi city was not safety maybe, but this company is very safety and kind!
I want to join another tour of bigtimesafari someday. Thanks.

Natsuko Visited: April 2014 Reviewed: Apr 23, 2014

The best holiday ever!
5/5

big time safari had a very quick response and offered us great services. also the price was really reasonable. i would love to join the tour again:)

Eva   –  
Slovakia SK
Visited: June 2014 Reviewed: Jun 24, 2014

20-35 years of age  |  Experience level: first safari

Lifetime experience
5/5

The Big Time Safari company made our holidays in Kenya unforgottable. We choosed them for five day safari (Massai Mara, Lake Nakuru and Amboseli) and we did not regret it. The organization of the tour was highly professional. we enjoyed every moment. We had a great driver and guide with 11 years experience, he explained us everything, showed us nearly every single animal in park and answered our additional questions. He made everything for our comfort, stoped for additional pictures
The food was really delicious, even if we were a bit sceptic at the beginning. The staff was really nice in the camps, they helped us all the time we needed.
The tents in the camp and also the hotel in Nakuru was fine, the camp in Amboseli was the greatest experience as it was situated in the pure nature far from civilization.
I would like to thanks to the whole team to make our holidays as perfect as you could. I will highly recommend to choose you as a safari operator :)

Mirna   –  
United States US
Visited: April 2014 Reviewed: Jun 24, 2014

Email Mirna  |  35-50 years of age  |  Experience level: first safari

Definitely a trip of a lifetime
5/5

I visited Serengeti, Ngorongoro, Lake Manyara and Tarangire in 5 days/4 nights with Big Time Safaris and I saw everything I always wanted to see. My friend and I travelled in April which is apparently “low season” Weather was wonderful, except few rain showers at night, and prices were much lower, I would recommend travelling during low season if you are on budget.
Our tour guide John was very helpful and friendly; he recommended a stop at Maasai village which is an unforgettable experience and a “must see” At first, we signed up for camping safari, because it was in our budget, but upon our arrival to Arusha, our travel agent asked if we wanted to spent few nights at the lodge for a reasonable fee and that turned out to be a great decision and opportunity. The lodges at Serengeti and Ngorongoro Crater were amazing and the food was incredible. The views are fascinating. I woke up every morning at the down to see the sun rise. If budget permits, I would recommend staying at least one night in one of the lodges. Our cook was good, our meals were well planned and they made sure that meals were prepared according to our specific diets.
Everyone at the agency was wonderful and very helpful. The tour agent in Arusha gave us good recommendations on where to dine and helped us with plane tickets from Kilimanjaro to Zanzibar. The travel agent in the main office, Martha, stayed in touch with me throughout the trip and made sure that everything was ok. Martha went a mile further and even helped book a hotel in Zanzibar.

Alan and Sarah   –  
United Kingdom UK
Visited: June 2014 Reviewed: Jul 27, 2014

50-65 years of age  |  Experience level: first safari

one of our best ever holidays
5/5

We went on a 7 day safari with our daughter and had one of our best holidays ever. Obviously nervous at first, as we didn't book via a tour operator, but Big Time Safaris met us at the airport as arranged, and everything went very smoothly. We have reviewed the holiday on Trip Adviser, if you want more details. Big Time Safaris are a ligit company and do all that they say they will. The best recommendation we can give is that we are booking to go with them again next year.

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 148
  • 4 star 32
  • 3 star 1
  • 2 star 3
  • 1 star 8
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