Reviews

Average User Rating
4.2/5

Rating Breakdown
  • 5 star 148
  • 4 star 32
  • 3 star 1
  • 2 star 3
  • 1 star 8

Sort By: Date Most Helpful Rating 1-10 of 192 Reviews
Sarah   –  
Morocco MA
Visited: August 2014 Reviewed: Aug 30, 2014

under20 years of age  |  Experience level: first safari

Splendid holiday!
4/5

The people at Big Time Safaris are helpful and very friendly and always try their best to accommodate you as best as possible. Special thanks to Martha for organising a fantastic trip and to Patrick for being a fantastic guide!!

Alexander Ramsey Visited: June 2015 Reviewed: Jul 2, 2015

Awesome Tour Company with Great Guides
5/5

I took a 5 day safari with Kenya Budget Safaris, which was incredible, but we stayed at a camp owned by Big Time Safaris and traveled with their guides and they did an excellent job. The staff was nice, knowledgable and were safe drivers. I saw their logo at a lot of stop to and from the Maasai Mara game reserve, so they are a popular and reputable choice for tourists.

Karolin   –  
Estonia EE
Visited: April 2015 Reviewed: Oct 26, 2015

Email Karolin  |  20-35 years of age  |  Experience level: first safari

My experience with Big Time Safaris was wonderful.
5/5

Our group bus was ok, even tough some of the road to reach Masai Mara was just awful. The camping place was good, we had warm shower and possibility to charge batteries. The guide was amazing and knew every bird and animal. As he had so good knowledge of nature we had a change to see almost all animals. We saw even leopard trying to catch a wild big. Really amazing. The contact from the Big Time Safari, who is doing the paperwork- Martha is just a wonderful and big hearted woman! All the collective was really honest and doing their work from their heart. I really recommend!

Gregor & Patricia   –  
Switzerland CH
Visited: February 2016 Reviewed: Feb 18, 2016

Email Gregor & Patricia  |  20-35 years of age  |  Experience level: first safari

frist time on safari: it was fantastic
4/5

We saw all the big 5. The tour was perfectly organized. Our guide richard was awesome and the food was good. Only thing to complain: there was no hot shower even if they told us there is one.

Robert O   –  
United States US
Visited: February 2016 Reviewed: Feb 29, 2016

Email Robert O  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Value, Great Service, Truly Excellent Staff!!!
5/5

I cannot say enough about how great my experience was with Big Time Safaris. From the very beginning, they went out of their way to accommodate my crazy arrival plans and actually dispatched someone to scoop me up so to help me be on time for my safari to Masai Mara. I was running really late and my plans were on the verge of completely falling apart when they dispatched private transport to pick me up and get me where I needed to be (without extra fees or charges!). No other safari company would have gone out of their way in this fashion. Truly, I wouldn't have had my vacation plans intact if they hadn't intervened to help me. In addition, when I lost my property, they actually sent someone - and I'm not making this up- hundreds of miles away to find my lost property and then drove it to where I was in Masai Mara to return it to me. I mean, who does that?! Big Time Safaris, that's who. They deserve awards for that kind of customer service. They were just on a whole different level. I mean, really nice staff and willing to go above and beyond to help their clientele in their time of need. On top of all this, they offered the best safari deal in Kenya with amazing access to the park with an experience that was unforgettable. Not only did they salvage my trip from falling apart, they made it spectacular. They were the key difference in me having an amazing time and they were such lovely, generous people in the process. I will definitely be giving them my business next time I'm in East Africa.

Saeed Awadalla   –  
Sudan SD
Visited: December 2015 Reviewed: Apr 11, 2016

Email Saeed Awadalla  |  50-65 years of age  |  Experience level: first safari

Very good experience and was easy to deal with
4/5

The tour was my first safari in Africa. It was an amazing experience and exciting time very well enjoyed. The initial communications and arrangements were very good. Picking and dropping were on time and punctually done by drivers. The accommodation was marvelous and so food. All was excellent and I would like to thank the whole team and especially Martha. Hope to join you again for another safari trip.

Led   –  
Philippines PH
Visited: July 2016 Reviewed: Jul 11, 2016

Email Led  |  20-35 years of age  |  Experience level: first safari

Good Value for Money
4/5

We visited Masai Mara for this trip (3 days) last July 6-9, 2016. We are happy overall for the services provided from airport pick-up up till the end of the trip. Though at early July the animals are difficult to track we did enjoyed our first African Tour. This trip was a great introduction to Africa. Special thanks to Martha.

Eloi   –  
Kenya KE
Visited: August 2021 Reviewed: Sep 1, 2021

Email Eloi  |  20-35 years of age  |  Experience level: first safari

Good Company, Best Guide
5/5

We have done a tour of 14 day around Kenya. We just rent the van for a cheep price. The guide/driver and the fueil were included. The best part of this company is the people. The boss, John, is a humble and funny guy. Albert also made it easy for us, and helped us to find the best offer for us.

But the best one, it was our guide. So if you can, ask for Mansoor. He knows everything, he is a very good driver, and he can explains you everything about wildlife and Kenya, any topic. We are happy with this company bescause of the people.

So thank you, and we will recomend you in Spain.
Asante Sana,
Kwaheri

Jan   –  
Czech Republic CZ
Visited: September 2021 Reviewed: Oct 4, 2021

Email Jan  |  20-35 years of age  |  Experience level: 2-5 safaris

Magical week in Kenya
5/5

7-day budget safari was an experience of a life time for animal lovers. I've seen the big 5 and many more species. Guide Richard was very well experienced. Communication with BTS was great. I have a lot of diet restricrions but there was no trouble with my food.
Thank you guys a lot.

Alexandra   –  
Russia RU
Visited: October 2021 Reviewed: Nov 10, 2021

Email Alexandra  |  35-50 years of age  |  Experience level: first safari

Excellent Safari! We have met All big 5! incredible hospitality and care
5/5

It was the first safari in my life (7 days) Massai Mara, Naivasha, Hell's gate, Nakuru and Ambosei. I felt comfotable and safe during all week.
We have seen all big 5 amimals. Great communication with Steve, comfortable and fun game driving from Eric and the best logistic from Geoffrey. I can highly reccomended

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 148
  • 4 star 32
  • 3 star 1
  • 2 star 3
  • 1 star 8
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