Reviews

Average User Rating
4.2/5

Rating Breakdown
  • 5 star 150
  • 4 star 32
  • 3 star 1
  • 2 star 3
  • 1 star 8

Sort By: Date Most Helpful 1-10 of 150 Reviews
Nana   –  
Egypt EG
Visited: March 2025 Reviewed: Mar 31, 2025

Email Nana  |  35-50 years of age  |  Experience level: first safari

Very reliable and trustworthy
5/5

Joy always responded quickly, and her answers were accurate and reassuring. She was also very flexible in accommodating my needs.

I joined this safari as a solo female traveler and requested to be placed in a group. I was added to a group of five, making it a total of six people, including myself. Everyone was very friendly, and we bonded like a family.

Clinton was an excellent and experienced guide. Thanks to him, we were able to see most of the animals in the Maasai Mara and take many great photos.

The campsite was an eco-camp, and due to heavy rain at night, there were some issues with electricity supply. However, the food was delicious, and I was very satisfied. The rainy weather was simply due to the season, so it couldn’t be helped. Fortunately, we hardly encountered any rain during the safari itself, allowing us to fully enjoy the experience.

I strongly recommend everyone this tour operator. When deciding which tour operator to use, I compared various websites and travel companies. This company offered the most reasonable price, and their response time was incredibly fast. I thank Joy especially as she is a hardworking lady and very professional.

monika   –  
Poland PL
Visited: February 2025 Reviewed: Feb 28, 2025

Email monika  |  35-50 years of age  |  Experience level: first safari

In our hearts forever!
5/5

We chose a 7 day safari - Nairobi - MasaiMara - Nakuru - Naiwasha - Amboseli -Tsawo East - Diani Beach.

We travelled as a family - with my husband and children - 5, 8 and 9 years old.

Ms Joy - a wonderful woman, our first contact at Big Time Safaris and I knew straight away that despite dozens of offers we would go with BigTime Safaris. From start to finish we felt safe and comfortable, everything was buttoned up, booked and planned to how I wanted it, and I had high expectations of what we wanted to see.

Car - we considered various options and I think we chose a super car for our family. There were blogs saying that a Land Rover would be better than a VAN, but we opted for a VAN and are very happy:
1) When the kids stood on the seats or sat on the headrest - they had a super view and could comfortably watch the animals for hours;
2. the roof opened high - higher than in the LandRover;
3. the VAN is lower and you have a lot of your body sticking out and not just the top of your head so you are comfortable for taking photos;
4. the VAN is smaller - but on a private safari it makes no difference to you because you have the whole car to yourself;
5. a VAN will get you everywhere in the dry season
The VAN is not slower than an off-road vehicle;

Driver and guide - Derick was an amazing driver, he was speeding and always gave us the best place to see the animals, even when there were many other cars - we were always in the 1st row . Right next to the animals. He knew many of the other guides, spoke to them on the phone and established where the animals were.He drove very well and safely on the difficult African roads. The car was cleaned and washed daily, water topped up.We were able to use his WIFI because our cards bought at the airport did not work.
He was always smiling, punctual, kind to our children and helpful a lot - as we changed plans sometimes 😊.

Accommodation - we took the budget accomodation version so I wasn't expecting luxuries. We had a real African adventure - we slept in camps and for 7 days it was ok.
If I was going again - I would change the hotel in Navasha to a camp by the lake so I would be aware of hippos at night. The other places to stay overnight I would not change.

My thoughts on the trip:
MasaMara - you need to take a full day safari to the Masai Mara and a picnic by the Mara River to have lunch.This place is magical and I think it's pointless to only do the morning gamedrive and the evening. You have to drive deep into the park, be there all day, feel it, see those thousands of animals deep inside.We saw a lot of predators, hundreds of elephants, giraffes, pumbas, hyenas, antelopes - all metres from you!
Naivasha - crescent Island is just an absolute must. Make no mistake - don't miss out on this wonderful place - go there and walk around the beautiful island with hundreds of animals at your fingertips.
Naivasha - horse riding at the Sanctuary - even if you can't ride - get on a horse and see this magical place in the mountains.There is a stud farm with beautiful horses on the sanctuary grounds and we rode horseback for an hour with the kids rubbing up against the animals.
I will never forget that!
Nakuru - well worth it, but only when there are lots of flamingos, at our place it was empty - much less than the other parks, very dusty,
Amboseli - beautiful Kilimanjaro and a phenomenal hour long parade of 6 baby cheetahs with their mum. A beautiful park with a stately, mysterious energy
Tsawo East - I liked this park the least, next time I would choose TsawoWest

Thank you Big Time Safaris!

Ana María   –  
Spain ES
Visited: October 2024 Reviewed: Oct 29, 2024

Email Ana María  |  20-35 years of age  |  Experience level: first safari

We saw the big 5 and he drove great
5/5

We were with Solomon (Spanish guide) and Patrick (English guide and driver). Thanks to their experience we were able to see the Big 5 in Africa, as they had contacts with all of them and they notified us by radio. They helped us at all times, they informed us if the prices were abusive in certain shops and local vendors. In short, great.

Remo Ipser   –  
Switzerland CH
Visited: June 2024 Reviewed: Jun 24, 2024

Email Remo Ipser  |  35-50 years of age  |  Experience level: 2-5 safaris

The safari provider with the best price-performance ratio
5/5

First of all, a big compliment to our tour guide Richard. He drove us through the six days with his calm and confident manner and was able to show us all the animals (including lions, cheetahs, leopards and rhinos). The hotels: Mara Chui Lodge in the Masai Mara was good, the Lake Nakuru hotel was excellent and the Tremisana Lodge hotel in Amboseli was very good. I can only recommend the Big Time Safari, especially as their prices are very reasonable. Well done! Thank you for the great holiday!

Dr Ajay ghangas   –  
India IN
Visited: June 2024 Reviewed: Jun 17, 2024

Email Dr Ajay ghangas  |  20-35 years of age  |  Experience level: first safari

Wonderful experience!!
5/5


I recently visited Kenya and had an incredible experience with Bigtime Safari Company. Throughout my trip, I had the pleasure of having Derrick Abongo Akoko as my driver and guide. Derrick's exceptional skills and deep knowledge of the area made my safari and visits to various popular sites truly unforgettable.

Derrick was not only incredibly helpful but also very friendly and professional. He went above and beyond to ensure that I had a great experience, providing insights into the wildlife and culture of Kenya that I wouldn't have discovered on my own. His driving skills were top-notch, making me feel safe and comfortable throughout the journey.

If you're planning a trip to Kenya, I highly recommend requesting Derrick as your driver and guide. His dedication and expertise will undoubtedly enhance your travel experience.

Thank you, Derrick, and Bigtime Safari Company, for an amazing adventure!

Daniel   –  
United Kingdom UK
Visited: April 2024 Reviewed: May 30, 2024

Email Daniel  |  35-50 years of age  |  Experience level: first safari

A nice experience
5/5

I book this Safari remotely, after a bit of research I decided to take the safari with Big Time Safaris and I regret it not even a bit. I booked the 6-day medium-range package and it was great value for money, nice lodges and nice food. Big Time Safaris' staff is nice and friendly, we also had a great van driver. All in all good as a very pleasant experience which I may repeat soon!

Hyunae   –  
South Korea KR
Visited: January 2023 Reviewed: Jan 28, 2023

Email Hyunae  |  20-35 years of age  |  Experience level: first safari

Good
5/5

I enyoyed the safari with clinton he was a good guide and i recomend him and this tour company

Sanja Sipka   –  
Serbia RS
Visited: January 2023 Reviewed: Jan 14, 2023

Email Sanja Sipka  |  50-65 years of age  |  Experience level: first safari

Incredible experience with amazing team. It was PERFECT.
5/5

All the drivers were so commited to reach the goal-to fing the big 5. Drivers gave us plenty of information about animals and Kenyan culture. They were available in every moment, and also going on safari with them was really funny. I highly recomend this trip and safari with these people, i will probably go again.

Ana   –  
Croatia HR
Visited: January 2023 Reviewed: Jan 14, 2023

Email Ana  |  35-50 years of age  |  Experience level: first safari

The best
5/5

It was excellent. Our guide was Stanley. This Safari was beyond expectations, we saw everythin, and we are grateful for his efforts, excellent observation and knowledge of the terrain. I must especially highlight his commitment to bring us literally a few meters from almost every animal we saw, and thanks for the large amount of information about each animal that he selflessly conveyed to us. This was an unforgettable experience.

Marvin   –  
Germany DE
Visited: October 2022 Reviewed: Oct 22, 2022

Email Marvin  |  20-35 years of age  |  Experience level: 2-5 safaris

Very good value for money and a very professional operator
5/5

We have booked an 11 day safari through Kenia and Tanzania. Beforehand Big Time Safaris got in touch with us and handled everything very professional.

For the Kenia part Simon was our tour guide, who did an incredible job! He took care of us from the very first minute and we felt very safe driving with him. He gave very good recommendations e.g. to be aware of sellers that are popping up everywhere you stop and to not feel pressured by them.

When it came to game driving Simon was absolutely outstanding! He was very well educated and could tell us all about the animals and their surrounding. He maintained very good communication with the other guides in the park, he knew where to look for animals, he knew when we wanted to take a picture and achieved a great perspective without the need to tell him.

Beware that travelling through so many parks involves a lot of driving on very bumpy roads, which can get really stressful and should not be underestimated. Some days involved 12h of driving on those roads which has to be endured once onboard.

However, when looking back we remember all the great memories we could collect with Simon! Thank you!

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 150
  • 4 star 32
  • 3 star 1
  • 2 star 3
  • 1 star 8
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