Reviews

Sort By: Date Most Helpful Rating 31-40 of 97 Reviews
Fiorenza   –  
Italy IT
Visited: August 2024 Reviewed: Aug 18, 2024

Email Fiorenza  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing Safari experience
5/5

Everything went very well
Our driver Joseph was amazing, we were able to see all the Big 5
Benson even if he wasn’t with us, he was always interested that everything went well
Thanks for everything!

Yonah Lekkerkerker   –  
Netherlands NL
Visited: June 2024 Reviewed: Jul 30, 2024

Email Yonah Lekkerkerker  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Yonah Lekkerkerker and not that of SafariBookings.
Very stressful safari experience; we felt scammed!
1/5

We booked a 5-day midrange safari tour. We had a horrible experience with Benson. The night before the start of the tour we received a message of Benson if we could pay 55 dollars extra for the hotel because it had become more expensive. Of course, we would not pay extra as this was not stated in the quote, but Benson was persistent and kept messaging us for an hour straight. Then the next thing came up; the visit to the Masai village. The quote stated that this was included, but Benson called our driver that this was not the case. We sent a screenshot of the quote to Benson, but he did not agree with this. Benson kept calling us and the driver and even screamed a couple of times. This is insane! He told us that he already fixed the problem with the extra charge of the hotel, so now we had to fix this. This was very unreasonable because he caused these problems, not us! Of course, we did not pay for this as it was included. Now the third problem occurred. Before the safari, we agreed to pay extra to get another hotel; instead of the Citymax hotel we wanted to stay at the Waterbuck hotel. This was confirmed multiple times by e-mail and WhatsApp. The extra charge was paid on the first day of the safari. Our driver told us he would take us to the Citymax hotel, but we explained and showed him we paid extra to go to the Waterbuck hotel. The driver understood it, and called Benson. Benson said it was not true; we did not pay extra and we did not agree to go to the Waterbuck hotel. We discussed it for 3 hours!! We showed him multiple times the emails and WhatsApp, but he did not want to help. Finally, he wanted to pay back the dollars we paid extra, but he wanted to reimburse us in shillings which which didn't equal the amount we paid. Another hour of discussing went by and he finally paid us back. It was a very stressful experience for us. Something you do not want during your holiday. Benson did everything he could to screw us over. Fortunately, we had proof of everything, but this was the worst experience ever. I would not recommend booking with this agency!!

Sharon D   –  
Sri Lanka LK
Visited: June 2024 Reviewed: Jul 22, 2024

Email Sharon D  |  35-50 years of age  |  Experience level: 2-5 safaris

Good Budget Tour
4/5

This was my first time in Kenya, hence didn't knowvwhat to expect. But I
nenjoyed this tour. The accommodation and food were basic but I enjoyed it. Loved the Glamp Tents and the food was tasty.
The safari driver cum guide did hos best to show us as many animals as possible and I was glad to see the lions.
His radio had a technical issue towards the end and that was a downer although he tried his best to compensate for this.
We also did the Nasai village tour which we thought was very strange and didn't feel real but it was ok.
Special thank you to Benson for assisting me and my friend when we came back to Nairobi and riots had broken out. We couldn't go to the hotel we had booked previously and Benson very kindly helped us book another hotel in a safe area and transported us there safely.
Thank you Benson really appreciate you going out of your way to ensure we were safe.
Overall a good tour and I recommend this budget tour.

Ari   –  
Spain ES
Visited: June 2024 Reviewed: Jul 20, 2024

Email Ari  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Ari and not that of SafariBookings.
All good
3/5

He has complied with everything contracted. We would have liked the guide to explain information to us during the safari. The meals are repeated every day, but the accommodations were great. To repeat.

Swati Chakraborty   –  
India IN
Visited: June 2024 Reviewed: Jul 3, 2024

Email Swati Chakraborty  |  35-50 years of age  |  Experience level: first safari

Excellent Service and very caring and a Best tour operator
5/5

I had a great trip at Amboseli conducted by Tall Masai Safari. Very supportive, Caring especially Antony was really a knowledgeable and Nature lover. Special thanks to Mr. Benson for planning the perfect itinerary and services for me. We had a wonderful time and enjoyed the trip throughly.

Ahu   –  
Turkey TR
Visited: June 2024 Reviewed: Jun 28, 2024

Email Ahu  |  35-50 years of age  |  Experience level: 2-5 safaris

Good organisation and communication
5/5

The safari was very nice, we got to see many animals. While you wait for some pick ups and so, they always arrive and come up with a plan. The driver was very nice, Benson was very responsive and helped me with all the details. Definitely recommended.

Natasha   –  
United Arab Emirates AE
Visited: June 2024 Reviewed: Jun 27, 2024

Email Natasha  |  50-65 years of age  |  Experience level: over 5 safaris

A GOOD BUDGET SAFARI
5/5

We did a 3 day safari. You get to see cats only if you have 1 full day of safari. We did manage to see most animals.
When we reached Nairobi we got caught to the protests and could not reach our hotel in downtown. Benson helped us to find another hotel in a safer area so we could go to the airport next day
All in all a good budget safari. Food at the camp was basic but tasty.
Good accommodation.
Sometimes lot of waiting around so others can join the group. All in all good experience. After all its Africa.

REZA   –  
Qatar QA
Visited: June 2024 Reviewed: Jun 23, 2024

Email REZA  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of REZA and not that of SafariBookings.
Bad Driver makes a tour disaster
2/5

we had 3 days safari for Massai Marra. Our driver was an old man that has no eager to stop for any good view, any animal or even enough explanation about any things. He just liked to drive whole day! First day and the last day will be just road driving and the fact is only the middle day is a real SAFARI. The funniest part is that at the end of the trip, he asked tip from all of us, not as a request, but as an order to pay! I dont want to say his name and better this company survey and monitor the drivers and tour guides.

Krissie   –  
Kenya KE
Visited: June 2024 Reviewed: Jun 22, 2024

Email Krissie  |  20-35 years of age  |  Experience level: over 5 safaris

The driver was very nice and answered all questions
5/5

The experience with Tall Masai Safari was great I would recommend someone else.

Musaib   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jun 13, 2024

Email Musaib  |  20-35 years of age  |  Experience level: first safari

Brilliant budget safari
5/5

A brilliant experience with a great tour guide. Benson was very helpful from the start, answering all my questions and making the process very easy to book. He ensured we were well looked and would message frequently to make sure we got on our transfers and arrived safely. The safari experience itself was amazing and the tour guide did a great job of showing us around and makeing sure we got the best view of the lions and cheetahs. Accomodation was okay considering we were in the middle Masai Mara. Food was okay.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 81
  • 4 star 10
  • 3 star 2
  • 2 star 2
  • 1 star 2
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