Kenya safaris by a 4×4 land cruiser jeep
Tall Masai Safari
- Located In:
- Size:
- 10-20 employees (Founded in 2021)
- Tour Types:
- Custom budget tours that can start every day
- Destinations:
- Price Range:
- $25 to $350 per person per day (USD, excl. int'l flights)
Reviews
CA
Email Max and Katie S | 20-35 years of age | Experience level: first safari
Amazing experience, even better guide!
Our experience with Tall Masai Tours was excellent. We booked the three day, two night Masai Mara safari. We were picked up from our hotel in Nairobi and transported to Masai Mara National Park.
We chose to travel during rainy season and there was an unusual amount of flooding in Kenya at the time. This caused some delays on the way to the park which our guide, Simon, made up for by shifting things around to ensure we maximized our time for the game drives according to the hours of the park.
Simon is an amazing guide. He is knowledgable about the different animals and was able to provide us with answers to our questions. He was also cautious when it came to mud from the rain so as to minimize the risk of getting the truck stuck. Simon made our experience incredible and we really enjoyed being with him.
We stayed at the Jamba Mara lodges, which were great. The staff were extremely welcoming and friendly.
On the last day of our safari, Simon organized our route back to Nairobi to ensure that we would make it to the airport on time for our flight to Zanzibar.
I would highly recommend Tall Masai Tours, and request Simon to be your guide if possible!
4 days MM and Nakuru with Navasha
Safari was good itself, not the organisation. Mr. Benson didn't keep promise to side boat tour in Naivasha, even after I notified few times in advance, and only offered to pay taxi for myself back to Nairobi if to go so I had to resign. At the arrival he let me wait over an hour abandoned in a car park in Nairobi without transport until I got my own.
The driver failed in critical interaction with local authorities and after bribing them he demanded money from me to pay all to him. Very disappointing customer care
IT
Email Deepak | 20-35 years of age | Experience level: first safari
We had a great guide named Joseph
They took me on a cheap safari to Nakuru and the Masai Mara. We had a great guide named Joseph, comfortable lodging, and easy access to a wide variety of animals, including lions and elephants. And for me, that was the most crucial factor. Joseph maintained frequent communication with other drivers, and we witnessed numerous lions and a leopard.
CL
Email Mohit Verma | 20-35 years of age | Experience level: first safari
Over five nights, we spent time on safari.
Tall Maasai Safari provided an excellent safari experience. Everything about our interactions with Benson both before and during the safari was pleasant and went smoothly. Richie, our excellent driver, navigated even the most difficult terrain. He provided us with a wealth of knowledge about the park and its inhabitants. The lodging was simple but more than sufficient. Wonderful surroundings and animal noises! There's nothing wrong with me. Over five nights, we spent time on safari.
FI
Email Royal | 20-35 years of age | Experience level: first safari
Wonderful tour guides
I recently got back from a trip to Kenya, and everything Tall Masai Safari and its employees have to offer is excellent. Benson handled all the formalities to get my suitcase back after it did not arrive on schedule. Wonderful tour guides; Joseph is a true pro. Don't think twice to work with them if you want to have a true African journey at an amazing price.
PL
Email Nagendra Kumar | 20-35 years of age | Experience level: first safari
While organizing our vacation to Amboseli National Park, Benson was a huge assistance
While organizing our vacation to Amboseli National Park, Benson was a huge assistance. He assisted in making reservations for vegan food, housing, and an amazing, once-in-a-lifetime overnight stay at a nearby town. When our automobile experienced problems, he helped us find a technician and was always available to answer inquiries.
AE
Email Tatiana | 50-65 years of age | Experience level: first safari
Decent and affordable.
I booked the tour 2 days before it started. This was the best offer for the price. At my request, a transfer was provided. Everything was worthy. Despite the rainy weather, we visited all the stated locations. The staff and drivers are friendly. If you are offered additional services, simply refuse if you are not willing to pay extra. I recommend.
US
Email Jim Cradic | 65+ years of age | Experience level: first safari
EXCELLENT CHOICE
I set my safari up with Benson a month or so before traveling, and he made everything so easy. Being my first trip to Africa, I didn’t have a good handle on which company to pick, but Benson did exactly as he said and took good care of me. I was traveling alone and my son was worried about all the unknowns, but my guide, Geoff, contacted my son via WhatsApp and stayed in contact with him my entire trip. That’s excellent customer service! The 6 days were filled with exactly what I want from my trip. The staff are very knowledgeable and very helpful. Being a senior citizen, they took great care of me the entire time. It was the trip of a lifetime, and I’m glad I picked Tall Masai Safari!
SE
Email Volker | 50-65 years of age | Experience level: over 5 safaris
Non-delivery and bad delivery of promised service
I really cannot recommend this company Tall Masai. My pickup at the airport for which I paid extra was 20 min. too late. My free pick-up from the hotel which was included in the price was 40 min. too late, because they combined it with another paid airport pickup. Be very careful which pick-ups are included in the price and quote they offer.
However, free pick-up from the hotel was included in the quote of Tall Masai, but suddenly Bensson wanted extra money for this.
I selected Tall Masai for an 8 days tour because Bensson indicated in the quote that safari start at 6.30 in the morning. On the first morning, they did not get one customer placed in another accommodation into the care in time, thus, the safari in Masai Mara started at 7.00. Then, the 2WD car got stuck in a mud-hole and we were lucky that there was another car around to pull us out. On the second day at 15.30 the second car broke, they managed to continue to drive slowly on the straight way back to the camp reaching already there around 5pm while the parks closes at 6.30 (and the walki-talki was turned off, thus, not hearing where interesting animals could be to drive to). Hence, the “late afternoon/early evening game drive was no real one” because no walki-talki was used and because they indicated if we stop we might not be able to continue. Thus, we hardly dare to even asked them to drive slower as they already did for taking photos.
The worst thing was in Amboseli where the (fourth or fifth) driver I had indicated already in the evening that the game drive the next morning starts at 8.30 (despite the agreement mentioned above to start at 6.30). Bensson did not intervene despite being reminded about the contract but tried afterward to justify this very late start with some Amboseli entrance fee issues, but he apparently does not understand what it means to agree on terms. But he just promises and then does not deliver.
They also work together with a hotel in Naivasha called Leisure Apex Resort. When I need to get medicine with a five-minute one way car ride, the receptionist told me that he called a driver who does it for 500 Kenyan Shillings in total for both ways. But then he informed me that he has to inform his manager "Sylvia" about this. And afterwards he suddenly informed me that the trip now costs 1000 Kenyan Shillings .... . And when that driver arrived he immediately also claimed 1000 Kenyan Shillings. Guess what happened.... . I cannot recommend to stay there. Even not jam or honey was provided, also not upon request, for the breakfast bread with butter.
Apparently, Tall Masai works together with a bunch of other companies, and you feel like cars are filled up every day newly just to maximize profit. For example, People who have seen for six days Zebras are suddenly confronted with one person of a one-day safari who's main goal it is to find a Zebra (not that easy in our case in Amboseli). Customers in the same van who contracted with one of the other companies (Karibu) said that they were promised that there would be only 6 people in the car during their 7-days tour but occasionally we were 9 people in the car.
I took the 8 days tour with two full days Massai Mara at the beginning. I ended up having the same route two times (main road via the viewing point to Mara River and back). They just put me consecutively on two vans which start in the Mara.
On the vans: they provide 2WD vans also during the rather rainy and muddy season in April. While you get what you pay, it is rather inappropriate in my opinion to offer at all 2WD cars in this weather conditions. And then get stuck in the mud in the first morning and the breaking down of the van on the second day just supports this opinion. In general, I got the impression that 2WD vans tend to stay mainly on the main roads, which reduces the covering range of the safari.
I asked for a financial compensation proposal after the journey, and since then I have not heard for several days from Bensson/Tall Masai.
As mentioned, I really cannot recommend Tall Masai safari, or you should try to at least not to pay the full amount.
I do not understand how a company like Tall Masai with such an opinion about an agreement can be further listed on this webpage.
NG
Email Janet | 20-35 years of age | Experience level: 2-5 safaris
Flexible
I was able to arrange a safari tour on short notice (day before departure) with Tall Masai Safari. I appreciated Benson's flexibility in tailoring the itinerary to my needs and the guides/drivers were good and accommodations reasonable for the price paid. I just wish I would have been able to pay at least a part of the tour by card and also the itinerary was not completely followed as I was told day 3 would include a game tour of Nakuru park (time permitting) plus a Nakuru game drive on day 4 before going back to Nairobi. Though we arrived in Nakuru with a whole afternoon to spare on day 3, the guide told me only one Nakuru game drive was included, either on day 3 or 4. On Day 4, I was able to go on boat tour and Crescent Island on lake Naivasha but had to pay the entry fees for those on top of the safari tour price.