Reviews

Sort By: Date Most Helpful Rating 41-50 of 96 Reviews
Rachid   –  
Spain ES
Visited: October 2023 Reviewed: Oct 13, 2023

Email Rachid  |  20-35 years of age  |  Experience level: first safari

Great experience
5/5

We did an 8 day safari in Kenya with Tall Masai Safaris, Benson helped us plan our stay there, and Antony our guide did a great job, highly recommended.

Marta   –  
Ireland IE
Visited: October 2024 Reviewed: Oct 11, 2024

Email Marta  |  20-35 years of age  |  Experience level: first safari

Amazing safari in Amboseli, loved every minute!
5/5

I went on a 2-night safari to Amboseli, organised through Tall Masai Safari. We were a group of 6 in total. The driver, Geoffrey, was amazing. The drive from Nairobi was comfortable and the game drives in Amboseli national park were fantastic. He showed us all the animals we wanted to see (lions, cheetah, giraffes, zebras, wildebeests, gazelles, antelopes,hippos in the lake and so many elephants!) and was always communicating with other drivers to find out about the best spots. He drove us around different habitats so we could see different landscapes. We really enjoyed his explanation and his expertise. We stayed at Nyati Safari Camp and had a very good experience: food was good, accommodation was nice (with ensuite bathroom and shower) and the camp in general was a lovely and peaceful place. The staff were very nice and friendly. The contact person from Tall Masai Safari was easy to contact at any moment and delivered a good service, everything was as agreed. I am very satisfied with the experience and have beautiful memories of a wonderful trip to Amboseli.

Alireza sharazadeh   –  
Iran IR
Visited: September 2024 Reviewed: Sep 19, 2024

Email Alireza sharazadeh  |  35-50 years of age  |  Experience level: first safari

Great. Trustable and professional
5/5

It was my first experience in Africa. Benson (the manager )was so helpful and answered to all of my questions patiently. He tried to provide a package according to my time and budget. Accommodations were comfortable and clean with tasty food. Our guide(felix) was a trustable man and he explained about each animal and parks. Be sure and trust this company.

Bisu   –  
United States US
Visited: August 2024 Reviewed: Sep 5, 2024

Email Bisu  |  50-65 years of age  |  Experience level: 2-5 safaris

Safari in Kenya NP
4/5

We, a group of 8 family member went for 12 days (8 nights at National parks, 3 nights at Nairobi) with Tall Masai safari. Benson, the director of Tall Masai safari was with us most of the time including airport transfers upon arrival to Nairobi and return. It was little longer safari than average (Tsavo east and west, Amboseli, lake Naivasha, lake Nakuru, and Masai mara national parks), Benson was very helpful to customize our trip and booking hotels of our choice. The trip was went very well as planned—— during middle of our safari, Benson realized that the Land Cruiser we are riding last 4 days might not in good shape—— he immediately decided to replace the Jeep and brought a another car from Nairobi overnight without disrupting out safari. Benson, Erick, and Martin —-all are very sincere, respectful and put their best effort to provide us with great, once in a life time Kenya Jungle Safari expriences.

Ahu   –  
Turkey TR
Visited: June 2024 Reviewed: Jun 28, 2024

Email Ahu  |  35-50 years of age  |  Experience level: 2-5 safaris

Good organisation and communication
5/5

The safari was very nice, we got to see many animals. While you wait for some pick ups and so, they always arrive and come up with a plan. The driver was very nice, Benson was very responsive and helped me with all the details. Definitely recommended.

Krissie   –  
Kenya KE
Visited: June 2024 Reviewed: Jun 22, 2024

Email Krissie  |  20-35 years of age  |  Experience level: over 5 safaris

The driver was very nice and answered all questions
5/5

The experience with Tall Masai Safari was great I would recommend someone else.

Tom   –  
Czech Republic CZ
Visited: April 2024 Reviewed: May 25, 2024

Email Tom

The review below is the personal opinion of Tom and not that of SafariBookings.
4 days MM and Nakuru with Navasha
2/5

Safari was good itself, not the organisation. Mr. Benson didn't keep promise to side boat tour in Naivasha, even after I notified few times in advance, and only offered to pay taxi for myself back to Nairobi if to go so I had to resign. At the arrival he let me wait over an hour abandoned in a car park in Nairobi without transport until I got my own.
The driver failed in critical interaction with local authorities and after bribing them he demanded money from me to pay all to him. Very disappointing customer care

Kc   –  
United States US
Visited: March 2024 Reviewed: Apr 4, 2024

Email Kc  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Kc and not that of SafariBookings.
Disorganized
3/5

Ok I’m going to be completely honest and be the review that I wish I would’ve seen, because this would’ve led me to book differently. Let me start by saying KENYA IS ABSOLUTELY BEAUTIFUL! There were moments where I wanted to cry tears of joy from what I was experiencing and pinch myself because the beauty there is unmatched. Now for Tall Masai as a company, they were completely disorganized. To begin my pickup time was severely miscommunicated by Benson. He messaged me saying my pickup time was 6pm and actually ended up being 6am! MAJORRR difference as I almost booked an extra hotel night to accommodate for the late pick up. So I had to rush and pack all my items last min due to this major error. Then I get in the van and I’m requested to pay the remainder (being that you only pay half prior to booking) in USD. I travel with the country’s currency (Kenyan Shilling) never with usd because it’s not smart. My driver tells me Ben should’ve told you to have usd but he didn’t! So we call and I ended up going back and forth until I was allowed to pay online in which Ben asked me to pay MORE to accommodate for the exchange rate. That was completely unfair and disrespectful. These two errors happened within 40mins of being picked up so I was already super annoyed. All I received was a weak apology from Ben and nothing else. Once the safaris started because we were super delayed things got a little better.. until it was lunch time. The lunch was absolutely horrible and not safe. The meat was not properly refrigerated and the fruit was not fresh. Honestly the food at all the accommodations was pretty bad except Nyati, which was decent. Citymax hotel was disgusting and I would’ve rather slept outside. Please bring a bunch of snacks because the food offered is the worse I’ve experienced in my life. The game drivers were shady and didn’t speak much which was weird. For some of us this is a once in a lifetime experience so engage and explain to us what we’re seeing…. Some did but a lot didn’t and drove with no purpose. However the people I’ve met and the locals, Masai tribe, the wild life was absolutely perfect. If it wasn’t for me making the best out of it and being in nature I would’ve easily gave this company a 1 or 2 star. Yes I understand this is marketed as a budget tour,however no one should be fed old bread and cucumber and sleep in vermin infested hotels for $600 + dollars. NO ONE! this is greedy and not humane. To wrap this up look into higher priced options with a different company if you want to have a full great experience. I would not recommend Tall Masai at all sadly. Hopefully they can take this review as constructive criticism as this was my true raw experience.

Alexander Hoch   –  
Germany DE
Visited: February 2024 Reviewed: Mar 17, 2024

Email Alexander Hoch  |  20-35 years of age  |  Experience level: first safari

Great Budget Friendly Tour
5/5

My recent safari with Tall Masai Safaris was an experience I'll cherish forever. The organization of the trip was top-notch, ensuring a smooth and comfortable journey through the stunning landscapes and diverse wildlife habitats. Our guides were knowledgeable and passionate, sharing insights that deepened our appreciation for the natural world and the majestic animals we encountered. Accommodations provided were comfortable, blending seamlessly with the surroundings, offering a truly immersive experience.

Javier Izaga   –  
Spain ES
Visited: March 2024 Reviewed: Mar 10, 2024

Email Javier Izaga  |  50-65 years of age  |  Experience level: over 5 safaris

Great professionals
5/5

I just returned from Kenya and I only have good things to say about Tall Masai Safari and all its staff. My suitcase did not arrive on time and Benson did all the paperwork to get it back. Fantastic guides, Joseph is a super professional. If you want to live an authentic adventure African at an incredible price, don't hesitate to do it with them.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 79
  • 4 star 10
  • 3 star 3
  • 2 star 2
  • 1 star 2
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Tall Masai Safari, not SafariBookings