Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 87
  • 4 star 16
  • 3 star 2
  • 2 star 2
  • 1 star 2

Sort By: Date Most Helpful 1-2 of 2 Reviews
Ari   –  
Spain ES
Visited: June 2024 Reviewed: Jul 20, 2024

Email Ari  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Ari and not that of SafariBookings.
All good
3/5

He has complied with everything contracted. We would have liked the guide to explain information to us during the safari. The meals are repeated every day, but the accommodations were great. To repeat.

Johns   –  
United States US
Visited: February 2024 Reviewed: Feb 17, 2024

Email Johns  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Johns and not that of SafariBookings.
the scenery was beautiful, but the overall experience was average
3/5

We joined a sharing tour of mid-range accommodation for 6 days safari to Masai Mara, Naruku, and Amboseli. The safari was fun, but it was below expectation.

Highlights:
1. Before the day of safari, they picked us up at Nairobi airport on time, and helped us to buy the SIM card outside the airport.
2. During the days in game drive, the guide tried his best to find more animals. We saw the big five in different parks.
3. Jambo Mara lodge for the first and second nights was pretty good and satisfying.

Lowlights:
1. At the first day of safari, they asked us to wait for the pick up form hotel at 6:30am, but we waited until 7:30am. During the waiting time, no one told us where the driver was.
2. Before we booked the tour, the agent said 5 to 6 people sharing a car each and person getting a window seat, but we were 8 people in a minivan and some of us should be seated at the middle seat.
3. During the days, we got 1L of drinking water a day for each person, but sometimes only 500ml of water. (There’s no drinking water in the camp, so we didn’t have enough water for some days)
4. About the food. At the third night in Naruku, the dinner in the hotel gave each person only 3-4 pieces of meet and little vegetables. At the fourth night in the camp, the food of the restaurant had run out in 10 minutes after they served it. In addition, we had the same lunch boxes for 4 days. (At the third day of lunch, we had the same lunch box, but who booked for budget tour had a buffet inside the rest area.)
5. The most disappointing thing is the accommodation.
*(1) At the third night in Naruku, the light bulb burned in the first room we stayed, and there were no water in the sink in the second room.
*(2) At the forth and fifth nights in Amboseli, it was a nightmare. There was more than 50 mosquitoes in the room, and even like 10 mosquitoes in the tent. We asked for the help to the staff and the travel agent, but no one was trying to solve the issue for two days. The camp shut down the electricity after 22:30pm, but no one informed us about it. There was no hot water or even warm water in the room for showers. There was almost no signal in the area, and the wifi of the camp was not working at all. We saw someone was complaining about the camp on Google Maps, but everything is still the same.
6. At the last day, the driver dropped us off at the Namanga border around 10am, but we wait until 13:00pm for the bus to Arusha. During the time we were in the border, the agent who helped us to pass the checkpoint asked us to give him more money to buy the SIM card for us, and even took our lunch box with him to ask for additional tips.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 87
  • 4 star 16
  • 3 star 2
  • 2 star 2
  • 1 star 2
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