Reviews
DE
Email SK | 20-35 years of age | Experience level: 2-5 safaris
Stay away! We were scammed by this company!
I recently booked a safari with brown noddy expeditions, based on the 5 good reviews on this platform. However, looking back, these reviews seem to be written by company staff themselves. Also the fact that there are only very view reviews, while the company claims to be an established tour operator, should have been a warning sign.
After booking my safari, I first received an invoice via email with a request to pay the 40% deposit. After the money was transferred, brown noddy expeditions said that they forgot to include the price for 2 accommodations in their first proposal and that I have to pay additional 500 USD. I refused, as it deviated from the agreement. Then, they said they could waive the 500 USD, but then I have to pay the full amount of the safari in advance, i.e. also the remaining 60%, which actually were agreed to be due upon start of the safari. I refused again and expressed my dissatisfaction with the whole process. They apologized and said that we can stick to the initial proposal, but that they haven’t received my 40% deposit payment yet. However, my bank confirmed, that the transfer went through. After confronting brown noddy expeditions with this confirmation, they claimed to have been hacked and that they have nothing to do with the bank account, which was sent from their company email address.
While admitting to have been hacked, they stated that they will not reimburse me, since they are a small company.
First of all, I doubt that they actually were hacked. Second, I believe any legit company would reimburse their customers in such a case.
US
Email Lila | 20-35 years of age | Experience level: first safari
Kind and professional team who shared the big 5 and so much more with us on our 7 day safari!
Great team! Erick was really easy to communicate with and very responsive during planning. We were able to work with them to plan a camping safari in our budget - 7 days including Tarangire, Serengeti, Ngorogoro, and Lake Manyara. Our guide Suleiman was kind, funny, and knowledgeable. He was always happy to answer our questions and showed us the big 5 and more. We saw more animals than we expected. Our chef Msafiri was top notch and had a great sense of humor. Would recommend this team for sure!
DE
Email Walid | 50-65 years of age | Experience level: over 5 safaris
reliable professional
Was amazing wxperience
Wonderful day trip with on time pick up from Arusha
Friendly driver
The guide during the safari was very details oriented
All was wee
Ll organised
We enjoyed the day and the beautiful landscape
A lot of animals
NL
Email Simon Z | 65+ years of age | Experience level: 2-5 safaris
Great experience
Great tour, seen the big five and many other wild animals, even onnour campsite. Very good food and nice people.
CH
Email Toni | 20-35 years of age | Experience level: first safari
Individual tour accompanied by the hotel manager
Eracm and his team have recently built new offerings with Brown Noddy Expeditions. Therefore, they are extremely morivated end engaged and we were treated like VIPs and driven and accompanied by the hotel manager himself. They also took our individual requests into account and were also quick and straightforward in helping us organize our onward travel by bus.
The excursion to mulala cultural tourism program was very well organized and very varied. Above all, we enjoyed the fact that it was not too touristy and we can get an insight into real tanzania life.
Thank a lot eracm for the lovly stay.
CH
Email Laura | 20-35 years of age | Experience level: 2-5 safaris
Reliable, professional with tours adapted to your personal wishes
Very welcoming team. They customised the tour regarding to our wishes and needs. If we had any questions, we could always reach Eracm (manager) via Whatsapp.
Brown Noddy Expeditions provides different Safari-Tours and cultural tourism programs.
The Mulala cultural program was a very intresting, heartwarming experience filled with lots of happiness. Drinks and excellent food were included in the price and de experience overall was worth the money.
CH
Email np | 20-35 years of age | Experience level: first safari
Young Operator with cusomized solutions
Brown Noddy Expedition organised a very interesting excursion for us to the village of Mulala. We could see how coffee is produced from shrub to cup, how honey is harvested and how the fields are worked. The connection to the community with Mama Anna and her Cultural Tourism Program was very inspiring.
Overall we enjoyed a carefully organized day.
CH
Email quirin | 20-35 years of age | Experience level: 2-5 safaris
Attentive operator who understood and was able to implement our individual wishes.
During our very comfortable stay at the Kiteme Comfort Lodge we came in contact with Erasm and Geoffrey from Brown Noddy Expeditions. They heard our vague ideas of what we want to see around Arusha and immeriately provided a thougtfull proposition. Together we discussed the options, where we felt very heard and Brown Noddy Expedition customized the tour for our individual wishes. For our trip to the Mulala Cultural Tourism Program the Operator organised a knowing and motivated young tour guide who showed us around in the village, its farms and gave access to the community. The excursion was longer than expected but absolutely worth the time and the money. Local food and drinking water was provided throughout the day, as well as the transportation with private driver there and back.
During our stay in Arusha at the Kiteme Comfort Lodge we could profit very much from the network, knowledge and tips from Brown Noddy Expedition, what helped us to move to and in other parts of the country such as Lake Natron or Lushoto.