SafariBookings has received complaints from clients about Kenya Walking Survivors Safaris Ltd.

Reviews

Sort By: Date Most Helpful Rating 101-110 of 543 Reviews
Carmen   –  
Malta MT
Visited: April 2014 Reviewed: May 4, 2014

50-65 years of age  |  Experience level: first safari

satisfactory and interesting ,and a full time occupying programme
4/5

I found the managing operator as a reliable and trustful person.He adapted a full programme at an affordable price. He always answered my queries, re-assured me and satisfied my stay. The trips from one place to another are endless ,considering the distances from one place to another are far from each other. We always found people ready to welcome us with savoury delicious food which was able to make me forget the endless drive. A couple of times we found guest house which wasn't up to decent standard like no hot water and a broken bathroom mirror, no connectivity. One thing bothered us a little,is that you are imposed to leave tips to everyone who delivers a service which is quite impossible considering the many hotels.lodges and campsites, including the excursions, you visit. That is up to us to decide who deserves tips and how much you give. They frown at you or show you a cold shoulder if you don't satisfy their expectation. Otherwise I thank Walking safaris for taking care of us and made our saty in Kenya and Uganda a pleasurable one

Jesper   –  
Denmark DK
Visited: April 2014 Reviewed: Apr 15, 2014

35-50 years of age  |  Experience level: first safari

Trustworthy and great service
4/5

We had a great trip to Masai Mara. The tour was executed exactly as described in advance. The service and food was very good and the guide was excellent at finding the wild animals,

Henry Unger   –  
Sweden SE
Visited: February 2014 Reviewed: Mar 23, 2014

65+ years of age  |  Experience level: over 5 safaris

A nice experience with certain beginner's mistakes
4/5

The tents on our walking safari was not rain proof. The description of degree of strain during walking was not entirely accurate, it turned out to be much more difficult (e.g. walking for 10 hours one day in 40 degrees heat) - you need to make sure that people understand what is expected.
Everyone involved were always very nice, accomodating and helpful.

Lena   –  
Sweden SE
Visited: February 2014 Reviewed: Mar 19, 2014

50-65 years of age  |  Experience level: first safari

The company was very accomodating and helpful and the experience overall was really excellent.
4/5

Everybody tried to do their best to make us feel comfortable and give us the Kenya experience, that did not go unnoticed! Very few misunderstandings regarding expectations. Good job.

Vidhya   –  
United States US
Visited: June 2019 Reviewed: Jul 11, 2019

Email Vidhya  |  20-35 years of age  |  Experience level: first safari

They believe customers are the their king n queen and they work towards to achieve that. We really o
5/5

We really loved the experience as a whole. Start to end we appreciate everything how it was organized. Felt Tanzania side hotels n stay were classy compared to Kenya. Evans (Tanzania tour guide) was the best of all, his priority was safety n comfort of clinets at the same time made sure we got see everything. Over all best one to go for would strongly recommend to try Kenya Walking tours.

Heather   –  
United States US
Visited: June 2019 Reviewed: Jul 10, 2019

Email Heather  |  35-50 years of age  |  Experience level: first safari

Amazing experience!
5/5

Where to begin?! A former client of Mr. Otieno recommenced KWSS, and we are so glad he did! Everything was perfect from start to end! We were a group of 8 who planned this trip over a year in advance. Communication was excellent and Mr. O was very patient with our requests, providing a very personalized experience.

We arrived at the very beginning of the season and were not sure we would see the great migration but we ended up in the middle of thousands of wildebeest! Our sightings included a leopard eating a gazelle in a tree, lions eating a zebra, lions mating, dozens of farting hippos (hilarious!!), Elephant herds, wildebeest giving birth, and the list goes on!

Our guide in Kenya was David- thanks for the adventure! In Tanzania, GodLove took amazing care of us (he felt like family). We are so grateful to have met them!

All hotels were clean and well appointed: hot showers, great food and awesome staff.

If you’re considering a safari, don’t hesitate to book with KWSS! You will not regret it!

Aleksander   –  
United Kingdom UK
Visited: March 2019 Reviewed: Jul 9, 2019

Email Aleksander  |  35-50 years of age  |  Experience level: first safari

Very professional. All as it was discussed.
5/5

Very kind and professional service. All prepared on time and as planned before by email. Well done! Thank you!

Elena L.   –  
Italy IT
Visited: June 2019 Reviewed: Jul 8, 2019

Email Elena L.  |  50-65 years of age  |  Experience level: over 5 safaris

Good service, we are really satified
5/5

I went several times in Africa when I was young and in Kenya it was my 4th time, usully I travelled with tent and my sleeping bag but this time I went with my kids (and I am a little bit older!) and I decided to have a more comfortable trip. So I asked several Agents, also the ones I've tried in the past and, after long thinkings, I decided to try KWSS. Mr Otieno was very patient in replying to all my questions and to send me several different options in order to "built" the final package. At the end we decided: 1 night in NBO Airport + 2 in Amboseli + 1 in Nakuru + 3 in Masai Mara. In order to keep the rate very cheap, Otieno suggested me some very basic accommodations, but, after having read the reviews on different websites, I decided to change 2 of them. He was always so quick in replying on all my requests and efficient on everything. After the trip I would have changed also the Mara accommodation but, at the end, it went. Regarding the driver, I had some unlucky experiences in the past with unprofessional drivers, lazy, not interested either in the customer nor in the animals and this conditionate a lot the quality of your trip, so I was worried about this possibility!. Instead we had John, very funny guy, good driver in the traffic, always on time, so patient with the kids and, although he does not have a huge knowledge of the animals from a zoological point of view, he really does all his best to look for all of them, he is always on the right place at the right moment, he really does all his best to put the van in a perfect position for great pictures and to let you see the animals at the best possible. He also let you take all the time you need to admire them. Really I would recommend this Agency.

Michelle Dayan   –  
United States US
Visited: June 2019 Reviewed: Jul 8, 2019

Email Michelle Dayan  |  50-65 years of age  |  Experience level: first safari

Outstanding professional and highly trustworthy and recommend
5/5

I have been in touch with mr O the owner of the company for the past year .During this time I made so many itinerary changes and additions and was always replied with patience and promised all was well noted and taking care of .I had the pleasure of meeting Mr O in Narobi at the beginning of our two week safari in Kenya and Tanzania I returned home yesterday feeling I fulfilled a dream of a lifetime.Thank you Mr O for making our trip so enjoyable,The drivers ,guides flights accommodation all definitely a 5 star

Monica Emerson   –  
United States US
Visited: June 2019 Reviewed: Jul 7, 2019

Email Monica Emerson  |  50-65 years of age  |  Experience level: first safari

Trip of a lifetime!
5/5

I can’t thank Mr O enough for giving us the trip of a lifetime. His staff were amazing and everything was much better than I could have ever anticipated. Each driver we had was curtious, kind, informative, respectful and hard workers.

His patience with our changes was very much appreciated and his insights were right on. Each and every one of us were very well taken care of and we felt safe everywhere we went.

I can’t recommend him enough!! We were 4 couples and not one of us had any complaints!!

I can’t say enough to express my gratitude for his hard work on our trip. It was very much appreciate.

We went to Nairobi, Masai Mara, west and central Serengeti, Ngorongoro crater and Zanzibar.

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  • All corporate and/or tour info is provided by Kenya Walking Survivors Safaris Ltd, not SafariBookings
  • The tours offered by Kenya Walking Survivors Safaris Ltd are subject to their terms & conditions