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Reviews

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Katy Harris   –  
United Kingdom UK
Visited: April 2016 Reviewed: Apr 20, 2016

Email Katy Harris  |  20-35 years of age  |  Experience level: first safari

Amazing safari - the experience couldn't have been better!
5/5

My friends and I took a 4 day safari with Kenya Walking Survivors Safaris Ltd (KWSS) - visiting Lake Navaisha, Lake Nukuru and the Maasai Mara Nature Reserve - following a conference we were coordinating in Nairobi. From start to finish, I really couldn't flaw KWSS. Over email, before we began, they were extremely responsive (usually answering emails within a few minutes of sending them), thorough and helpful. They picked us up on time from our hotel in a comfortable and well-equipped van and we set off. Anthony (our driver and guide) and Sam (our chef) couldn't have been more friendly, welcoming or knowledgeable. The food (cooked using local ingredients) far surpassed our expectations - it was absolutely delicious and always consisted of several different dishes. Anthony bent over backwards to accommodate our every need and was able to answer every question about the local flora and fauna that we threw at him. We saw hippos, lions (at v close range!), rhinos, eagles, leopard, cheetahs, water buffalo, giraffe, zebras, elephants - the list goes on and on. Anthony had an excellent relationship with all the other guides in the park so was able to find the Big 5 with ease and his eagle eyes spotted animals that were just a speck on the horizon! The accommodation was basic but clean and very good value for the cost. All in all, I couldn't recommend this local company enough - the itinerary was exactly as described (with the added bonus of an extra game drive we hadn't expected!) and they even accommodated us in their office for several hours before we flew home to save us waiting at the airport on a Sunday night. The trip really was a once in a lifetime experience - we could not have had a better time or seen or done more in our 4 days. I would also definitely recommend going at low season - the weather was glorious and we could get so much closer to the animals with only a few other trucks around. Book your trip today!

Gina   –  
Greece GR
Visited: February 2016 Reviewed: Feb 8, 2016

Email Gina  |  50-65 years of age  |  Experience level: first safari

It simply surpassed my expectations!
5/5

Hats off to KWSS! Thanks to Mr. Otieno's excellent customers' service and a very well organized trip, we had a wonderful10 day safari trip in Kenya. Our driver/guide Zachari was more than willing to take it to the next step and ensure us a very comfortable trip. We saw the big 5 and enjoyed our stay at luxury lodges. I strongly recommend KWSS and plan to use their services next time around.

Joanna   –  
Australia AU
Visited: August 2015 Reviewed: Nov 23, 2015

Email Joanna  |  35-50 years of age  |  Experience level: first safari

A great organisation that is as he says flexible. Do remember you are in Africa!
4/5

Booked this trip for my father and I and not having the time to do research I trusted Kenya Walking to do it all for me.
A couple of changes I would recommend - break up your trip don't do a 10 day safari - you'll get bored even if you love animals!
- Mara is by far the best though Amboselli and Tsavo East and West does have it's advantages.
.....Different terrain and animals

Overall quite good - there was a couple of issues that Otenio sorted. A couple of horrible situations that weren't fixed immediately though a rebate was sorted. (although it wasn't the cash we were after)

We overall had an great experience and although I was extremely hesitant even to the point I was worried no one would be there to pick us up and my deposit would go astray. They were professional and dealing with the team was amazing.

I wish I could give it excellent though there is a few things that did affect the trip on a short term basis. Including some of the accomodation. Very similar to the comments I read before going on this trip... A couple of things to sort out OT and you'll have a great trip
For Zanzi bar travellers - DO NOT STAY AT DHOW INN!!!!
They stole my dad's Prada perfume, some cash - a neighbours gold necklace and I still haven't had a rebate or anything of the sort - still waiting to hear back on this one from both Paco - the owner at Dhow Inn and OT if you can do anything?

Just ruined the last bit of our holiday.

Finally DO the Gorilla Trek I was worried it wasn't worth the cash... It was! Enjoy folk - So much more to do, though 3 weeks in Africa was amazing!

Reply from Kenya Walking Survivors Safaris Ltd
Reply from Kenya Walking Survivors Safaris Ltd
Posted on Nov 30, 2015

Hey Joanna ,
Thank you very much for the feedback ,I confirm that all our clients feedback are taken seriously both positive and Negative.
Please im very happy that you enjoy your 20 days trip with us in East Africa countries(Kenya,Uganda ,Tanzania and Zanzibar Island,
Yes, i also acknowledge that you inform all tourist that this is Africa where nature and culture is great.
Thank you also for the suggestion that the Gorilla Trek was your lifetime experience.

I want to take this opportunity to inform you that im sorry for the lost of your perfume in the Island Hotel,
I confirm that you did NOT inform me that you lost somethings in Dhow Inn,I have taken the step to follow it up with Dhow inn and i wish to Confirm that they said they are contacting you on the same and will get back to you as soon as possible ,And they have admitted that they Did Not know any lost of your perfume,Otherwise im happy that it will be resolve to you as soon as possible,
Generally as you said all went well and Great for your 20 Days East Africa countries Holiday.
Again welcome again for another adventure.

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