SafariBookings has received complaints from clients about Kenya Walking Survivors Safaris Ltd.

Reviews

Sort By: Date Most Helpful Rating 81-90 of 543 Reviews
Al Danger   –  
Australia AU
Visited: October 2014 Reviewed: Nov 26, 2014

Email Al Danger  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent experience!
5/5

I honestly cannot say enough good things about KWSS. The organisation of my safairi's was exceptional, communication was always timely and appropriate and nothing was too much trouble for OT to sort out very quickly and professionally - including last minute changes to the itinerary (cause by me!).

KWSS played a large part in making my trip to east Africa the trip of a lifetime. Don't hesitate to use them if your planning a trip.

Nathalie   –  
Lebanon LB
Visited: November 2014 Reviewed: Dec 3, 2014

20-35 years of age  |  Experience level: first safari

It was a very good experience, I very much enjoyed the services provided.
5/5

Communication and services were very good. Timely pick-ups, drivers really consider the needs of the tourists along the way, the place we stayed at was clean and the food was good. The safari trips were very enjoyable.

Ninette   –  
Denmark DK
Visited: October 2014 Reviewed: Dec 5, 2014

20-35 years of age  |  Experience level: 2-5 safaris

An amazing safari!
5/5

We had a very good week on the safari.
We contacted Kenya walking Sunday and Thursday morning we started the safari
Mr.Otieno was very quick to answer the emails even on Sunday's. We also changed the trip a bit so it fit to what we wanted to see. Even in the middle off the trip we wanted to go to a different place, we just call mr Otieno and changed it. It was so flexible, we have never experienced that before.
The cook made nice food and the driver did everything he could so we could have the best experience with the animals. The only thing was that we had to ask him about the animals, he didn't just tell about them himself.

Tuan   –  
Canada CA
Visited: September 2014 Reviewed: Dec 5, 2014

50-65 years of age  |  Experience level: first safari

Fun safari and good service
4/5

The safari was more than expected, very exciting experience to see all the animals up close and the national parks are breath taking. KWSS service is good, the guides are friendly, knowledgeable and led us to very good viewing spots. KWSS is also very flexible, trying to adapt and do their best to change the program to meet our needs. Their guide /driver Martin was the best. The only negative, their cook and cuisine were below par.
We will recommend KWSS to our friends.

karin and martin, Germany   –  
Germany DE
Visited: November 2014 Reviewed: Dec 7, 2014

50-65 years of age  |  Experience level: 2-5 safaris

perfect safari in beautiful kenya
5/5

At the beginning of the small rain season we had a excellent private safari. Thanks to Masha (our pleasent driver) and Jacob (the best cook in whole africa). The time in November guarantees a beautiful background, because the clouds give more quality to the picture. Also at the camp grounds there is no bussiness and you can enjoy the evenings alone and hear only the nature. We would do it again every time. Thank you Mr. Etiono for the perfect safari. Good bless you and your staff.

NASEEH   –  
Qatar QA
Visited: October 2014 Reviewed: Dec 9, 2014

Email NASEEH  |  20-35 years of age  |  Experience level: first safari

Good Time!!
5/5

We traveled to Africa,Kenya to be specific,we were a group of 12 guys and we were conducting volunteer job there for one month.We later decided to do a 7 day trip for Kenya and Tanzania.The whole trip was awesome and relaxed.Thanks KWSS for your good work.

GREAT ADVENTURE
My colleagues and I booked a tour with Kenya Walking Survivors Safaris. We could access them at any time we wanted and they always had a solution to all our questions and fears.They booked nice tented Camps and gave us 2 private cooks who were cooking for us.Thanks to the drivers and the cooks for their good job.We are very very happy about them.This company is commendable!!!


Awesome Experience ever
We travelled in Kenya under volunteer program where we stayed for a month.After we were done we did an enquiry through their website and within few minutes our mail had already been answered!Mr Otieno even made a phone call to us which made us gain some trust with them.The trip was organized in 3 days and we were good to go.Their prices were fair and their services were trhe best.It was very nice that such a big number of people could be managed that fast.I would refer anyone who wants to travel in East Africca to o for this company.

THANK YOU THANK YOU KWSS!!!!!!
In Late October we travelled to Kenya for some work we were doing there.later we booked a Kenya and Tanzania trip with this Kenya Walking safaris.They realy pleased us for their good services and quick response.With this company you can never go wrong….

Wing Chan   –  
Hong Kong HK
Visited: August 2014 Reviewed: Dec 15, 2014

35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Wing Chan and not that of SafariBookings.
Nice safari, can catch all big five, accommodation and meal can be improve.
3/5

The guide are professinal, show us lots of animal as he can, also the big five. In general, the accommodation and meal can be improve, special the lunchbox when we need to take a long transportation, only biscuit, cake, banana.

Reply from Kenya Walking Survivors Safaris Ltd
Reply from Kenya Walking Survivors Safaris Ltd
Posted on Dec 26, 2014

Thank you very much for the Review Mr.Wing chan, we take any positive and Negative review to improve the quality of our services to our clients.
Im very happy that our guides made you happy by spotting all the big five ,Otherwise as per the meals you where given in as per the lunchbox we talk with the tented camp which you use and they promise to change the lunch box quality .
we are very grateful on your honest review this will make our next clients get more perfect services.
Thank you very much and hope to see you again in East Africa country.

Phill   –  
United States US
Visited: November 2014 Reviewed: Dec 16, 2014

Email Phill  |  20-35 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Phill and not that of SafariBookings.
Dishonest Management
1/5

It's a long story, but in summation we paid extra to stay in nicer accommodations but were taken to another location without being told or asked. We had to confront the company before they would admit the mistake. Management made multiple excuses with a story that changed each time then promised a refund for the difference between the two places. We contacted the company multiple times for this refund and have yet to receive anything.

At the end of the day, there are so many great safari companies, why use one that you can't trust?

Reply from Kenya Walking Survivors Safaris Ltd
Reply from Kenya Walking Survivors Safaris Ltd
Posted on Nov 11, 2016

Hey,Phil ,We acknowledge your review to know that you where NOT happy with the same facility you approve after long phone discussion before you did the booking of the safari ,we respect all our clients Negative and positive feedback and this make our company more responsible on the services.

We are sorry to see your review online claiming you did not received the refund of USD$100 for your group of 10 person at USD$ 10 per person ,and to confirm for you this, I personally did the transfer the money to your account .
Please we request you to be clear and honest on this,For other travelers to know the truth.

Sergio Kesting (Sir Joe)   –  
Germany DE
Visited: October 2014 Reviewed: Dec 21, 2014

50-65 years of age  |  Experience level: first safari

perfect service, great team, a lot of fun.
5/5

We had a driver and a cook taking care of us and we became friends
we were a group of three plus driver and cook. The food was excelent, every day fresh and cooked with fantasy including personal wishes, e.g once we made a cactus salad with wild cactus-leaves.
The team was great. We saw all the big 5 plus hunting cheetahs thanks to the experience and flexibility of the driver.
I would love to repeat an experince like we did and can only recomend this trip, now that everybody is afraid of Ebola which is 5.648,1 km away (distance between Freetown, Sierra Leone and Nairobi, Kenya) and there is few tourism but all the warmth of the Kenyan "Hakuna Matata" and Caribu (="welcome").

Urvashi   –  
India IN
Visited: November 2014 Reviewed: Dec 27, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Great value for our money
5/5

We had been longing to visit Africa since we got married 5 years ago.We
once booked with a travel agent from here, whom later conned us the
deposit we had paid.It was frustrating and we decided to postpone our
trip.On our search at google,we came across this company and we decided to
gamble,Luckily ,the owner Mr Otieno gave us a call after we sent an
enquiry.We discussed everything over the phone!He was so responsive to our
mails and was also flexible to change the program where we needed a
change.What amused us most was that our whole trip was private with no
disruption. I would say dealing with a local company is so much better and
easier.I would give KWSS a 100% !!

Disclaimer

  • All corporate and/or tour info is provided by Kenya Walking Survivors Safaris Ltd, not SafariBookings
  • The tours offered by Kenya Walking Survivors Safaris Ltd are subject to their terms & conditions