Reviews

Sort By: Date Most Helpful 91-100 of 316 Reviews
andrew white Visited: March 2015 Reviewed: Apr 7, 2015

personalised service and care
5/5

matoke was fantastic organising our trip for 7 family members. they tailored the whole package to cater for each individual's preferences and gave excellent advice when it came to accommodation and destinations. in particular, our driver/guide dan was amazing. his local knowledge and enthusiasm for his work made it a pleasure to have him accompany us on our trip.

Samantha Hodges   –  
United Arab Emirates AE
Visited: April 2015 Reviewed: Apr 9, 2015

35-50 years of age  |  Experience level: first safari

Outstanding service providing an unforgettable experience
5/5

There was nothing that could be faulted about this trip. All arrangements were delivered to an exceptional standard. As guests we had nothing to worry about, only to enjoy this superb country and it's people. The driver saluman was impeccable. He was skilled, kind and there was really nothing that was too much trouble for him. A humbled man who was a pleasure to be with, every day of the tour.

The Mitchells   –  
United Kingdom UK
Visited: February 2015 Reviewed: Apr 9, 2015

50-65 years of age  |  Experience level: 2-5 safaris

An excellent tailor made tour to our needs.
5/5

It was easy to book via email, we had a few iterations before we agreed on the best tour for ourselves as we were tagging this onto the end of a private trip with friends. Our guide Sam arrived at the accommodation as arranged & spent time to discuss our requirements against his booking form to make sure that we were happy with the plans. Our accommodation was special at both Mutanda Lake resort with views to the volcanoes & Rwakobo Rock at Lake Mburo NP with views over the park. Sam our guide was very knowledgeable & pointed out wildlife & birds for us during the whole trip. The Gorilla tour was the purpose of this trip & we were not disappointed, Sam had briefed us well on the possible difficulties with the terrain & his advice to get a porter was very sensible. Lake Mburo was a great place for both day & night game drives & then we did a cycle ride in the morning before heading back to Kampala.
Throughout the time we were very well looked after & learnt a lot about life in Uganda & also the wildlife. The tour lived up to all of our expectations.

Olga   –  
Netherlands NL
Visited: January 2015 Reviewed: Apr 19, 2015

35-50 years of age  |  Experience level: first safari

Fantastic Africa experience
5/5

It's already been two months but still fresh in my memory. An unforgettable Africa experience; a 20-day group safari combining Uganda, Tanzania and Zanzibar. So much to see in basically little time, with the highlight for me the gorilla trekking. Information beforehand was abundant, the experienced safari guides - Sam in Uganda and Adrian in Tanzania - knew all the right places, accommodation and transportation were excellent. All in all a trip to never forget. Definitely going back for more, with Matoke Tours!

Lisa   –  
United Kingdom UK
Visited: April 2015 Reviewed: Apr 21, 2015

50-65 years of age  |  Experience level: 2-5 safaris

Well organised, helpful and friendly.
5/5

I contacted Matoke Tours who very quickly helped me organise a week of touring parts of Uganda. It was a wonderful experience. I feel that I had made full use of the time available. Our driver was extremely helpful and considerate and indeed good company. All in all, a great experience - thank you.

Patricia Jongeneel   –  
Netherlands NL
Visited: September 2014 Reviewed: Apr 21, 2015

Email Patricia Jongeneel  |  35-50 years of age  |  Experience level: over 5 safaris

A very professional and serious organisation
5/5

In September 2014 we made the most amazing trip to Eest Africa. Our journey started in Rwanda, where we met our guide Frank. He would take us our first part of the adventure, visiting the Gorillas in Rwanda and Uganda.
We have done our share of travelling, but never we have met a guide with the social skills, way to solve a problem with a great sense of humor and making you feel at ease as Frank can.
He showed us some amazing scenery along the way. Although our main goal were the Gorillas,he managed to make time to visit a market, let us walk through a village or a nice part of nature.
And all the photo stops of scenery, birds and monkey's....
The 3 Gorilla Trackings were well organized, and Frank made sure we visited a good group. Stayed with us untill he was sure we were taken care of and was there when we came back.
We had beautiful sighings, every tracking was different. So, a big compliment to Matoke; it was very interesting to see the Gorillas in different habitats.
After this first part we went to Dar es Salaam for the Safari in the South of Tanzania.
Adrian was our guide who would take us through Selous, Mikumi, Ruaha and Udzungwa Mountains National Park.
A big and comfortabel safari truck provided us with lots of space and possibility to photograph and observe.
Although the amount of animals is probably not as abundant as in the north, the scenery in the south is spectacular. And when you find wildlife which is rare, threatened of just not easy to see, you feel the luckiest person alive!
Matoke made a very good program for us. They understood our wishes and made an itererary which was alternate. And it did not only work on paper, the actual trip was everything they said it would be.
They recommend excellent lodges and campsites, with experienced staff. The most beautifull locations, which you don't want to leave...
So, very good contacts before and good experience during the trip. Also a good follow up afterwards from Matoke, to find out if all went as expected.
In my opinion; a very professional and serious organisation.

Ans en Harrie   –  
Netherlands NL
Visited: April 2015 Reviewed: Apr 23, 2015

50-65 years of age  |  Experience level: first safari

Completely custumer focused and perfect service
5/5

We had a wonderfull safari trip to Murchinsonfalls, Kibale Forest, Queen Elizabeth, Bwindi Forest and Lake Mburo and at least to Jinja, after 8 weeks of volunteers work. Our guide was perfect en he pointed out the most beautiful things, animals, birds, bugs, trees and landscapes. It was unforgettable we would like to go back.
Thanks Matoke for this wonderful experience.

Mary Johnson   –  
United Kingdom UK
Visited: April 2015 Reviewed: Jun 28, 2015

50-65 years of age  |  Experience level: first safari

Our family trip to Uganda was amazing, the landscape is stunning and interesting.
5/5

Matoke tours provided our family with an amazing holiday. The trip was really good value for money, accommodation was fantastic, much better than we thought it would be, we stayed in one place surrounded by hippos grunting all night! Our driver for whole tour was so helpful and polite, he really went out of his way to make sure we saw all wildlife possible. Seeing Gorrillas in their natural dwindling habitat was a highlight we will never forget and also trekking through the forest with Chimpanzees. We saw so may different birds I lost count ,a birders paradise. The people of Uganda are very polite and friendly it is such an interesting country.

A Sullivan, NT, Australia   –  
Australia AU
Visited: June 2015 Reviewed: Jun 30, 2015

65+ years of age  |  Experience level: first safari

We found Matoke Tours to be excellent in organising the tour that suited us.
5/5

Our tour was exactly how we had hoped and more from the National Parks we visited to the fantastic accommodation that was organised by them and the overall service. We highly recommend Matoke Tours, you can't go wrong by using their services, just tell them what you would like and they will organise your tour accordingly.

Jona en Andrea van Meurs   –  
Netherlands NL
Visited: May 2015 Reviewed: Jul 1, 2015

20-35 years of age  |  Experience level: over 5 safaris

Perfect Uganda experience, couldn't wish for better!
5/5

In may 2015 we (mother and daughter) travelled together for 12 days through Uganda in a tour organized by Matoke tours. Our driver/guide picked us up at the airport and guided us through all national parks and destinations that 12 days. Perfect organization of the trip, very professional and helpful, very well equipped (jeep), always in time and our guide (Caleb, fluently English) was able to make any adaptations to the program when needed. Matoke Tours is able to set up a personal travel program, which was adjusted to our own preferences of travelling. Previously to our trip, our contact with Matoke Tours was easy and questions were answered in a few hours by email. Matoke Tours seems to know the accommodations in Uganda very well and knows the differences between and in the accommodations.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 29
  • 3 star 4
  • 2 star 0
  • 1 star 1
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