Reviews

Sort By: Date Most Helpful 141-150 of 316 Reviews
Astrid Kaiser   –  
Germany DE
Visited: November 2016 Reviewed: Dec 10, 2016

Email Astrid Kaiser  |  65+ years of age  |  Experience level: over 5 safaris

best service, organization, friendly staff, good locations,
5/5

I did the three days tour to Bwindi with Matoke Tours, it was great. In advance I always received soon detailed answers, the tour was excellent. Especially because they selected a wonderful location to sleep twice at the Lake Mutanda, so it was not too much far from Bwindi to be in time for the briefing for the Gorilla tracking. during the long trip to the east we stopped always at clean locations.

Hans en Rogier   –  
Netherlands NL
Visited: November 2016 Reviewed: Dec 1, 2016

Email Hans en Rogier  |  50-65 years of age  |  Experience level: first safari

Gorilla's and Kidepo: extremes in many ways
5/5

We had a spectacular tailor-made trip through Uganda, thanks to the top class service of Matoke (cheers Ilse). In an 8 day span we went to Bwindi to watch the gorilla's (no recommendation necessary) and Kidepo (better kept a secret) by mini bus. It was challenging but worth every second. We saw the whole country, literarily. Dramatic changes of landscape all day, views, smells, sounds. We asked for an enthusiastic, passionate guide who would not be intimidated by our many, many questions. And so we did get a walking encyclopaedia with telescopic eyes who happened to be the nicest companion you could wish for. We want him for ourselves and cannot disclose his name (cheers Geoffrey). Uganda is not a problem free zone in East Africa. Thank you Geoffrey for taking time with us to learn more about the events that took place in Northern Uganda and influenced the communities but also the wildlife in Kidepo. Tourists from abroad should do so.
We'll be back.

Neil   –  
Australia AU
Visited: September 2016 Reviewed: Nov 28, 2016

Email Neil  |  65+ years of age  |  Experience level: over 5 safaris

From my first contact with Ilse they were incredible.
5/5

The accommodation at Flame tree village in Kigali and our stay at Lake Mutanda . One of the most beautiful places on earth. The whole experience far excelled expectations. The staff were easy to contact to take care of a few problems in connections. It all went like clockwork . I had researched this trip 5 weeks in Africa for 18 months and Matoke was by far the best value. It was an experience of a life time. If I was to do it again they would be my first call.

Emma   –  
Australia AU
Visited: November 2016 Reviewed: Nov 22, 2016

Email Emma  |  20-35 years of age  |  Experience level: 2-5 safaris

An excellent experience
5/5

The staff were incredibly helpful, responsive and accommodating whilst booking the trip from Australia. Once we arrived everything ran smoothly and on time, we did the one day gorilla tour in Uganda which was incredible however a very tough and long hike so be prepared. It was an experience of a lifetime and would highly redommwnd

Connie   –  
United States US
Visited: November 2016 Reviewed: Nov 18, 2016

Email Connie  |  65+ years of age  |  Experience level: first safari

My dream trip come true !!
5/5

Everyone involved with Matoke Tours was very friendly and helpful.

I chose the trip that included seeing the gorillas three times over the span of 9 or 10 days..... in Rwanda, Congo and Uganda. I could not have had a better time. The gorillas were up close and personal, to a degree. They did not touch us, but they were fun to watch esp. the babies. I highly recommend this trip if you are a gorilla fan. Also the accommodations and meals were very interesting.

Samir   –  
Sweden SE
Visited: November 2016 Reviewed: Nov 8, 2016

Email Samir

Professional and hassle free with great service
5/5

Everything was organised well. The guide was a real charmer but very service minded. We enjoyed the lodges, that were basic but great. The tour operator could have been clear on what to pack as we went trekking in trainers (very wet). Brilliant country to visit!

Grace   –  
United Kingdom UK
Visited: October 2016 Reviewed: Nov 4, 2016

Email Grace

Fantastic trip - brilliantly organised by Matoke
5/5

We had an absolutely great trip to Uganda with Matoke. Edwin was a fantastic guide and driver. Both the gorillas and Lake Bunyonyi were absolute highlights of our visit to Uganda and we’re already looking for an excuse for our next visit!

Many thanks for your assistance with planning and organising the various aspects.

Laura   –  
United States US
Visited: October 2016 Reviewed: Oct 29, 2016

Email Laura  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing adventures thanks to Matoke Tours!
5/5

I spent months creating the perfect solo trip to Uganda, Rwanda and Tanzania and Ilse from Matoke Tours was with me every step of the way. She was there to answer my many many many emails almost daily for months! She helped me create the perfect tour! Her patience was very much appreciated. She even checked in and helped with a few things during the tour! Every detail from the lodges, meals, transfers, gorilla trekking, chimp trekking, golden monkeys and park entrance fees where all taken care of! The tour it self was amazing. Musa was my personal guide in Uganda and Rwanda and he was awesome. I love Musa!! So sweet and humble, very professional, informative and made sure I had the best experience! Each lodge/tent Ilse and I picked out turned out to be great and I was very happy with each place. I felt safe with Musa and in each lodge. No issues! Next I went to Tanzania where Hamdani was my personal guide. Hamdami was also great and very informative!

I very much enjoyed my experience in planning my tour and experiencing every wonderful moment. I will definitely use Matoke Tours again for my next trip to Africa!

Josh   –  
United States US
Visited: October 2016 Reviewed: Oct 27, 2016

Email Josh  |  20-35 years of age  |  Experience level: 2-5 safaris

Tremendous trip, zero problems
5/5

My friend and I took a 7-day safari in Uganda and Rwanda. On our first day, our driver, Big Sam, picked us up from our hotel in Entebbe and gave us a briefing on the trip. He explained that sometimes, things would not go smoothly, but it was important to be patient. "T.I.A." he said (This Is Africa). Sam could not have been more wrong. The entire trip from start to finish ran like clockwork. The chimpanzee habituation experience in Kibale, the gorilla trekking in Bwindi, the golden monkey trekking in Mgahinga, and the Dian Fossey hike in Volanoes NP (warning - extremely muddy!) were each, independently, among the most exciting excursions of our lives. Having just finished a safari in Kenya and Tanzania on which the tour company flubbed the bookings for two of our four accommodations (!), I was prepared for mishaps, but Matoke was precise, professional, and extremely organized. I also requested quotes from a few different companies, and Matoke's price was more than fair. Really, we could not be happier. Thank you Matoke for an amazing experience!

Thomas   –  
United States US
Visited: October 2016 Reviewed: Oct 25, 2016

Email Thomas  |  20-35 years of age  |  Experience level: over 5 safaris

DR Congo Nyiragongo and Gorillas!
5/5

A friend and I booked a last-minute trip to the DR Congo and to see the gorillas in Bwindi. They managed to put the trips together into one time-saving itinerary and get our visas in a short time, and we had a blast! Communication was good, Ilse (the booking agent) was very helpful, and they very helpfully included someone to shepherd us through immigration into DRC and Uganda/Rwanda. The hotel stays were cute, funky (but nice!) hidden gems and the total cost was very reasonable comparatively. I would go again, and recommend them to my friends.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 29
  • 3 star 4
  • 2 star 0
  • 1 star 1
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