Reviews

Sort By: Date Most Helpful Rating 151-160 of 350 Reviews
Marc   –  
Kenya KE
Visited: November 2016 Reviewed: Nov 29, 2016

Email Marc  |  50-65 years of age  |  Experience level: over 5 safaris

Well organised
4/5

Transport, accommodation, permits to see gorillas, etc. was well organised, we did not have to worry about any logistics. E-mail replies for the reservation were quick and to the point, all was arranged in 1/2 day.

Neil   –  
Australia AU
Visited: September 2016 Reviewed: Nov 28, 2016

Email Neil  |  65+ years of age  |  Experience level: over 5 safaris

From my first contact with Ilse they were incredible.
5/5

The accommodation at Flame tree village in Kigali and our stay at Lake Mutanda . One of the most beautiful places on earth. The whole experience far excelled expectations. The staff were easy to contact to take care of a few problems in connections. It all went like clockwork . I had researched this trip 5 weeks in Africa for 18 months and Matoke was by far the best value. It was an experience of a life time. If I was to do it again they would be my first call.

Emma   –  
Australia AU
Visited: November 2016 Reviewed: Nov 22, 2016

Email Emma  |  20-35 years of age  |  Experience level: 2-5 safaris

An excellent experience
5/5

The staff were incredibly helpful, responsive and accommodating whilst booking the trip from Australia. Once we arrived everything ran smoothly and on time, we did the one day gorilla tour in Uganda which was incredible however a very tough and long hike so be prepared. It was an experience of a lifetime and would highly redommwnd

Connie   –  
United States US
Visited: November 2016 Reviewed: Nov 18, 2016

Email Connie  |  65+ years of age  |  Experience level: first safari

My dream trip come true !!
5/5

Everyone involved with Matoke Tours was very friendly and helpful.

I chose the trip that included seeing the gorillas three times over the span of 9 or 10 days..... in Rwanda, Congo and Uganda. I could not have had a better time. The gorillas were up close and personal, to a degree. They did not touch us, but they were fun to watch esp. the babies. I highly recommend this trip if you are a gorilla fan. Also the accommodations and meals were very interesting.

Nigel   –  
Canada CA
Visited: October 2016 Reviewed: Nov 12, 2016

Email Nigel  |  50-65 years of age  |  Experience level: 2-5 safaris

A Challenge..worth taking!
4/5

Lional. at Matoke, Uganda was a great agent and organized my 8-day tour very well. Andrew, my tour guide was an ornithologist extraordinaire, a good safari guide and knew the roadways very well. He made an effort to ensure I saw what I wanted to see. However, the terrain when tracking chimpanzees and more so, Gorillas, was a challenge. It was a marvelous experience I would not have missed but I believe Matoke Tours should ensure that their clients are aware that a certain level of fitness is required for those searching for primates in the dense forests, the walkways erected some years back are in serious decline and crossing streams is achieved by taking your socks and shoes off. All this adds up to a level of 'risk' so I believe health insurance is more of a 'must do' and should be suggested at the time of booking. Due diligence! The Ugandans are very friendly, helpful and pleasant and at the lodges more so. Had a great time I shall always remember.

Samir   –  
Sweden SE
Visited: November 2016 Reviewed: Nov 8, 2016

Email Samir

Professional and hassle free with great service
5/5

Everything was organised well. The guide was a real charmer but very service minded. We enjoyed the lodges, that were basic but great. The tour operator could have been clear on what to pack as we went trekking in trainers (very wet). Brilliant country to visit!

Grace   –  
United Kingdom UK
Visited: October 2016 Reviewed: Nov 4, 2016

Email Grace

Fantastic trip - brilliantly organised by Matoke
5/5

We had an absolutely great trip to Uganda with Matoke. Edwin was a fantastic guide and driver. Both the gorillas and Lake Bunyonyi were absolute highlights of our visit to Uganda and we’re already looking for an excuse for our next visit!

Many thanks for your assistance with planning and organising the various aspects.

Laura   –  
United States US
Visited: October 2016 Reviewed: Oct 29, 2016

Email Laura  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing adventures thanks to Matoke Tours!
5/5

I spent months creating the perfect solo trip to Uganda, Rwanda and Tanzania and Ilse from Matoke Tours was with me every step of the way. She was there to answer my many many many emails almost daily for months! She helped me create the perfect tour! Her patience was very much appreciated. She even checked in and helped with a few things during the tour! Every detail from the lodges, meals, transfers, gorilla trekking, chimp trekking, golden monkeys and park entrance fees where all taken care of! The tour it self was amazing. Musa was my personal guide in Uganda and Rwanda and he was awesome. I love Musa!! So sweet and humble, very professional, informative and made sure I had the best experience! Each lodge/tent Ilse and I picked out turned out to be great and I was very happy with each place. I felt safe with Musa and in each lodge. No issues! Next I went to Tanzania where Hamdani was my personal guide. Hamdami was also great and very informative!

I very much enjoyed my experience in planning my tour and experiencing every wonderful moment. I will definitely use Matoke Tours again for my next trip to Africa!

Josh   –  
United States US
Visited: October 2016 Reviewed: Oct 27, 2016

Email Josh  |  20-35 years of age  |  Experience level: 2-5 safaris

Tremendous trip, zero problems
5/5

My friend and I took a 7-day safari in Uganda and Rwanda. On our first day, our driver, Big Sam, picked us up from our hotel in Entebbe and gave us a briefing on the trip. He explained that sometimes, things would not go smoothly, but it was important to be patient. "T.I.A." he said (This Is Africa). Sam could not have been more wrong. The entire trip from start to finish ran like clockwork. The chimpanzee habituation experience in Kibale, the gorilla trekking in Bwindi, the golden monkey trekking in Mgahinga, and the Dian Fossey hike in Volanoes NP (warning - extremely muddy!) were each, independently, among the most exciting excursions of our lives. Having just finished a safari in Kenya and Tanzania on which the tour company flubbed the bookings for two of our four accommodations (!), I was prepared for mishaps, but Matoke was precise, professional, and extremely organized. I also requested quotes from a few different companies, and Matoke's price was more than fair. Really, we could not be happier. Thank you Matoke for an amazing experience!

Thomas   –  
United States US
Visited: October 2016 Reviewed: Oct 25, 2016

Email Thomas  |  20-35 years of age  |  Experience level: over 5 safaris

DR Congo Nyiragongo and Gorillas!
5/5

A friend and I booked a last-minute trip to the DR Congo and to see the gorillas in Bwindi. They managed to put the trips together into one time-saving itinerary and get our visas in a short time, and we had a blast! Communication was good, Ilse (the booking agent) was very helpful, and they very helpfully included someone to shepherd us through immigration into DRC and Uganda/Rwanda. The hotel stays were cute, funky (but nice!) hidden gems and the total cost was very reasonable comparatively. I would go again, and recommend them to my friends.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 29
  • 3 star 4
  • 2 star 0
  • 1 star 1
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