Reviews

Sort By: Date Most Helpful 191-200 of 316 Reviews
Anita & Christian   –  
Austria AT
Visited: December 2015 Reviewed: Jan 12, 2016

Email Anita & Christian  |  20-35 years of age  |  Experience level: first safari

Adventurous & memorable trip
5/5

We booked a 6 day tour with Matoke Tours in December 2015 and Jacob was our tour guide. He has great knowledge about the places, the roads and the wildlife. We threw a lot of questions at him and he addressed them all promptly and with competence. He was very friendly and did his best to give us a good view of all the beautiful animals and landscapes. Our tour was well organized (thanks Lionel!), we stayed at well chosen places and had a great time in Uganda - we highly recommend Matoke Tours!

Nadia   –  
United States US
Visited: December 2015 Reviewed: Jan 4, 2016

Email Nadia  |  20-35 years of age  |  Experience level: over 5 safaris

Christmas in Uganda with Matoke
5/5

One of the most wonderful trips of my life made seamless with Matoke. My husband and I did a 9-day 'mid-range' tour with gorilla and chimpanzee tracking. All of the accommodations were lovely, with the highlight being the Lake Matunda Lodge - a truly magical place (though, I have so many great memories from the entire trip - beautiful lodges, close encounters with hippos and elephants, meeting incredible people). Our guide and driver was very friendly and was happy to expound upon any of our inquiries (but, generally quiet otherwise). He had over a decade of experience with national parks and tourism, and freely shared his life experience and wisdom as well. I spent 2 months in Africa and never felt 'at risk' (save for a rhino incident in Zim) - and my time in Uganda was no exception. It is liberating to have a driver who knows the roads (some of which cannot be traversed without a professional!!), food options, local culture etc. so one can freely enjoy everything without worry. Admittedly I had a moment of panic after wiring Matoke a large chunk of money, but it's legit :) Also, I have done a few other tours before, and occasionally they aren't quite honest about what you get (drive time, experiences)...but Matoke was 100%. Lastly, Uganda is doing a really great job with conservation and protection of the mountain gorillas within its borders...this is absolutely the place to experience an encounter with a silver back (and babies!), and with confidence the rangers prioritize the welfare of the animals. Other asides - being a vegetarian is not a problem, and if you get car sick...bring a remedy. I absolutely love Uganda and cannot wait to return!!

Renee   –  
United Arab Emirates AE
Visited: December 2015 Reviewed: Jan 4, 2016

Email Renee  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent two-week visit to Uganda and Rwanda
5/5

My positive impression with Matoke started with email correspondence with Ilse, who was so responsive to my emails and questions. It can be disconcerting to wire money to an unfamiliar company and country but I trusted Ilse completely. She was the reason I booked with Matoke and I was not disappointed. My two weeks in Uganda and Rwanda were exactly what I wanted and hoped for. The accommodations that were chosen were spot-on. Our driver, Mugabi, was polite and professional and took good care of us. The entire trip went very smoothly, from the time I arrived at the airport in Entebbe to when I departed Kigali. I have no hesitations about recommending Matoke to fellow travelers.

Jorge Parada   –  
Chile CL
Visited: November 2015 Reviewed: Jan 1, 2016

Email Jorge Parada  |  50-65 years of age  |  Experience level: 2-5 safaris

Overall we had a great experience. Everything went according to plan.
5/5

Our experience was wonderful. We were a party of three and went from Kampala to Bwindi Forest, to Queen Elizabeth National Park and finally to Fort Portal with Matoke Tours. Everything worked smooth and as planned. Our guide and driver, Katende Geoffrey, was fantastic in keeping us safe, interested (had a 13+ hours drive), well fed (webale muno Geoffrey for the pineapples and corn) and took care of each need we had. He went all the way from showing us and explaining about the birds we found in the road to leading a number of villagers on clearing a road of a fallen tree that was cutting the only road back to lake Mutanda.
We highly recommend Matoke Tours and thank them for a superb service.

Bill G   –  
United Kingdom UK
Visited: November 2015 Reviewed: Dec 8, 2015

Email Bill G  |  65+ years of age  |  Experience level: 2-5 safaris

A great itinerary with an excellent guide and comfortable accommodation
5/5

Our dealings with Matoke Tours was excellent from the first contact, through to the end of our holiday. My wife and I opted for a tailor made holiday and received excellent advice, and quick e-mail response to all our questions. Our tour was very much inclined towards bird watching and our driver/guide, Confidence, was very knowlegeable and informative. He was also a good companion explaining to us all aspects of Ugandan life. Importantly, his driving was very safe, and his negotiation of washed out roads impressive. As we were travelling alone we were able to stop when and where we wanted, and change timing etc. all of which was an added bonus. We opted for mid-range accommodation, and although we encountered the usual quirky electrical and water supplies, the rooms were spotless and the staff helpful and friendly. We were also pleasantly surprised at the high standard of meals everywhere we went. Although some of the journeys were long, we found the beautiful countryside, and the smiling children, waving as we drove past made them more acceptable.
We would love to return to Uganda, and would certainly use Matoke Tours again. Thank you.

Pat   –  
United States US
Visited: November 2015 Reviewed: Dec 1, 2015

Email Pat  |  65+ years of age  |  Experience level: first safari

Fantastic Safari in Tanzania
5/5

We did a lot of emailing months before the trip, with questions, requests.... Lionel was very responsive and helpful in customizing our safari for 7 people.
What an experience! Even better than expected. This was due in large part to our guide Richard, who was with us throughout the trip, spotting and identifying birds and animals, answering our many questions about Tanzanian culture, and generally making things safe, comfortable (as comfortable as possible on those bumpy roads) and fun.
We stayed at a variety of lodgings, from tent camps to nice lodges. All were charming, and the people friendly and welcoming.
Easy Travel is the actual company that Matoke works with in Tanzania, so that part was a little confusing, but everything was fine in the end.

Martin   –  
Germany DE
Visited: October 2015 Reviewed: Nov 30, 2015

Email Martin  |  50-65 years of age  |  Experience level: 2-5 safaris

A absolute amazing 3-day-trip to Murchison Nat. Park incl. Ziwa Rhino Sanctuary and Budongo Forest
5/5

First of all I have to say, that the communication with Matoke Tours via Email was really excellent from the beginning of my enquiry. The company was very open and helpful to make all our wishes possible concerning the 3 day programm as mentioned above.
Pick up at our hotel in Uganda was right in time, we had no problems with the car and all our activities were 100% the way, the company Matoke Tours promised us in our itinerary before.
The choice of the 2 lodges (Pakuba Safari Lodge, Budongo Eco Lodge) was absolutely positive: we had a nice room, great food, friendly staff people and the locations were perfect. Especially Pakuba Lodge is a great place to stay!
Our Driver/Guide Richard, a former UWA ranger, made a real good job; a very friendly person with a sense of humor, a good driver, and with a brilliant knowledge concerning animals and plants!!! We can really recommend him very much! Our expectations were fulfilled a 100%! :-)

Richard   –  
United Kingdom UK
Visited: November 2015 Reviewed: Nov 30, 2015

Email Richard  |  65+ years of age  |  Experience level: 2-5 safaris

100% in everything
5/5

"Ilse" was my communicator by email and was always fast to reply and gave me the extra information I asked for very precisely (where to buy trekking boots in Entebbe). I was looked after from pick-up at Entebbe Airport to drop off at my hostel in Kampala perfectly. There were actually 6 in the group, and our driver David, a complete gentleman, who drove for all those hours with total professionalism. The overnights in the lodge, at Mutanda Lake Resort, were perfect. I have never been in any hotel anywhere with such a magnificent 360 degree panorama. The accommodation was right at the top of the "moderate" range - the food superb. The showers were hot. Now about the actual gorillas...

We were with them for 1 hour 35 minutes, mainly because they were blocking our way out after an hour!!! Thank you gorillas. Seeing them and being so close is a mixture of humbling and overpowering.

We stopped en route both ways for lunch at a really good restaurant too.

A faultless 3-day expedition - keep up your superb work, Matoke Tours!!!

Dr. Gottfried Hirnschall, Othmar Traninger   –  
Switzerland CH
Visited: August 2015 Reviewed: Nov 30, 2015

Email Dr. Gottfried Hirnschall, Othmar Traninger  |  50-65 years of age  |  Experience level: over 5 safaris

so much more than we expected! professional, friendly and competent!
5/5

We had a wonderful vacation. Our luggage didn't arrive, and while Brussels Airlines and the Airport in Uganda were completely unhelpful, Matoke's Sven organized a driver who followed us with our suitecases through the country. This really saved our vacation. The drivers and guides were all superfriendly, flexible and helpful. From the beginning at home to the return everything was perfectly organized to really reasonable prizes. Would do it immediatly again with Matoke and can only recommend them. Bravo!

Nanda and Piet   –  
Netherlands NL
Visited: November 2015 Reviewed: Nov 28, 2015

Email Nanda and Piet  |  50-65 years of age  |  Experience level: 2-5 safaris

Matoke tours offers you the best possibility to see and experience Uganda!
5/5

Matoke tours has perfect transport, drivers, guides and accomodaton. In three weeks we saw 5 of the 10 national parks with all the wildlife and lots of possiblities to interact with the locals. A plus for us was that Matoke stimulates local projects for tourists. This is good for the locals but also for tourists to see and experience communitylife.

Average User Rating
5.0/5
Rating Breakdown
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