Reviews

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Pascale & Veronique   –  
Belgium BE
Visited: November 2013 Reviewed: Nov 25, 2013

A great Africa experience!
5/5

Everything was arranged according to the schedule. The personal attention towards us was perfect. Our driver/guide was Richard Tumusiime. He was able to maneuver his Jeep trough the 'massage' roads and the wildlife in order to get us the best spots. He knows exactly the behavior of each animal, he gave us a very professional explanation. He took good care of us...
Many thanks to Matoke Tours, especially to Richard, he did a great job!
Webale nyo

Gerard & Gaby   –  
Belgium BE
Visited: February 2014 Reviewed: Feb 27, 2014

Email Gerard & Gaby  |  65+ years of age  |  Experience level: over 5 safaris

Extremely professional company,outstanding service on private tour itineray, very client minded team
5/5

Three weeks ago we have been travelling for the second time in Uganda (period 10/2011 & 02/2014) with our preferred Matoke tours travel agent due to their professional knowledge , assistance and cooperation . Each time , one of their selected private driver/guide such as Big Sam or Alfred contributed to great memories being taken home to Belgium, every detailed travelling program has been completed without any negative experiences , unexpected events , any disturbances or any claims during or after our tour. Matoke team members in The Netherlands (Holland) and Kampala do contribute spontaneously on free upgrading advises in order to satisfy their clients the upmost towards the final itinerary , the revised quotations in order to prepare and proposing the printed order . To us , Matoke tours has a variety of opportunities of which you can choose the preferred accommodations as budget , medium upgrade or very luxury stays. Another flexible advantage , you are able to select your flights yourselves or they take care of the flights both ways . We are thinking already to contact the Matoke tours office once again with regard to future plans on safari tours in Tanzania , focus on south parks such as Selous +Mikuti + Ruaha and afterwards relaxing on the coast site as an extended beach accommodation for a few days. Outstanding job guys keep the good work going on and once again many thanks for your contribution on preparing a very detailed and outlined daily program within estimated travelling times and agreed financial budget .
Their 4WD vehicles are very well maintained and each driver/guide is very safety minded on the roads without taking any risks , he does show an outstanding responsibility attitude every day , we love them so much ......thanks to you guys as well.

Nathan   –  
Uganda UG
Visited: April 2014 Reviewed: May 16, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Great experience, great driver
5/5

Matoke Tours was friendly and helpful from the booking until the good-bye from the driver weeks later. Everything worked out well, although there was a little confusion about the Gorilla permits on the first day. Other than that everything was perfectly organised. The tour itself was amazing, which was also due to the beautiful scenery that Uganda has to offer. I would go with Matoke again if I had more time in Uganda. Value for money is awesome and the customer service is very good as well. Thank you.

Christian and Johanna   –  
Germany DE
Visited: March 2014 Reviewed: May 16, 2014

50-65 years of age  |  Experience level: 2-5 safaris

We recommend matoke to uganda visitors. uncomplicated communication. Our individual wishes came true
5/5

Everything was perfect.
We enjoyed the tour with Gershom very much.
He is a very good guide and driver, told us a lot about the country and its inhabitants.

We were very lucky to see many animals, even lions! Bush lodge was great.

Lake Bunyonyi is a big treasure. Best - not only for relaxing on our last two days.

We will recommand you to our friends.
Thanks a lot!

Christian and Johanna

Marloes   –  
Netherlands NL
Visited: June 2010 Reviewed: May 20, 2014

20-35 years of age  |  Experience level: first safari

A complete, well organised, varieted three week group trip, incl. gorilla's!
5/5

Had the best time in Uganda! Nice Dutch group, Dutch tour guide, good organisation and a variation of interesting places to see. Wildlife, culture, nature and a combination of tented camps and more luxery lodges. Uganda is a stunning country that definitely deserves her name 'Pearl of Africa'!

Kerrie   –  
United States US
Visited: April 2014 Reviewed: May 24, 2014

35-50 years of age  |  Experience level: first safari

An amazing trip from beginning to end, the gorilla tracking was an experience of a lifetime!
5/5

Matoke Tours exceeded my expectations for the gorilla tracking trip, from the driver that took us from Rwanda to Uganda, the beautiful scenery along the way to the gorilla guides and porters and the lodges we stayed in. All the people we dealt with were friendly and knowledgeable. The places we stayed in were clean and comfortable and the food at Lake Mutanda Resort was delicious! Great trip, couldn't have asked for anything better!

nicole, carlijn and josefien   –  
Netherlands NL
Visited: April 2014 Reviewed: May 27, 2014

Email nicole, carlijn and josefien  |  20-35 years of age  |  Experience level: 2-5 safaris

excellent holiday in uganda
5/5

We booked a private tour in uganda to see queen elisabeth nat park, ishaha, gorilla treck, lake bunyonyi and lake mburo. Everything was perfect for us. Communication in advance was good, our private guide/ driver was everything you expect a guide to be ( former ranger in nat park; knew all the important places, additional info about uganda and about the animals, good driver and funny). We really enjoyed travelling with matoke! During the trip everything was arranged perfectas well ( good hotels, good food etc). There is nothing to complain about! N

Ivan   –  
Kenya KE
Visited: May 2014 Reviewed: Jun 11, 2014

20-35 years of age  |  Experience level: first safari

Excelent travel agency for Uganda!
5/5

We traveled with Matoke to Uganda (including the Gorilla tracking) and everything was perfect. Our driver was a great person and the places we stayed were just AMAZING!

Thanks Matoke!

Nathan   –  
Tanzania TZ
Visited: April 2014 Reviewed: Jun 11, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Smooth, helpful, professional
5/5

The tour was absolutely great. From the booking experience, to the driver, to the hotels, everything went smoothly and minor problems were dealt with effectively. We were travelling for 9 days and took home incredible experiences, thanks to Matoke and especially our driver!! Thanks again.

Marion   –  
Netherlands NL
Visited: May 2014 Reviewed: Jun 11, 2014

50-65 years of age  |  Experience level: 2-5 safaris

Safari tour on Murchison falls, a unforgetable experience!
5/5

After we attended a meeting, we decided to book with Matoke Tours. Both the reservation and the booking of other activities went smoothy. The accomodation were very god, perfect planning. The safari tour was perfect, even the water safari! Our driver knew a lot about the safari and he felt good about what our needs were. We only did one tour because we combined this with a visit to our daughter.

Average User Rating
5.0/5
Rating Breakdown
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