Reviews

Sort By: Date Most Helpful 11-20 of 29 Reviews
Sofie   –  
Belgium BE
Visited: September 2015 Reviewed: Oct 4, 2015

Email Sofie  |  20-35 years of age  |  Experience level: 2-5 safaris

a good African experience
4/5

I did a tour through Uganda with Matoke. This Ugandan-Dutch organisation gave me a great experience of this wonderful nation. The places we went to were well chosen, accomodation (budget) was generally well, the driver a wonderful man, but the communication between HQ and travellers / driver were not always 100% which could always be overcome, but gave some slight disappointments. Still, Uganda is a beautiful country which has a lot to offer, so if you'd like to discover more about it, Matoke is a good organisation to get in touch with.

Veerle   –  
Netherlands NL
Visited: December 2015 Reviewed: Feb 4, 2016

Email Veerle  |  20-35 years of age  |  Experience level: first safari

A well organised, breathtaking trip
4/5

We had an amazing time on the trip. It was a nice combination of sightseeing and activities. Our driver/guide was very friendly and we had great conversations with him. He also give us tips for the next safari we were going to have, which was good. Because of him, we had something to do on our free day the second trip.

The accommodations were beautiful and the food and service were amazing. It was a little expensive though (we're students). Some cheaper accommodations would have been fine too, if that would have made the costs less. But mostly, we were very happy and content with the accommodations we stayed at.

All in all, we were very happy and content that we chose Matoke Tours for our trip. And we probably would do it again.

Leo Meijer   –  
South Africa ZA
Visited: March 2016 Reviewed: Mar 31, 2016

Email Leo Meijer

Easter with Gorillas
4/5

Wonderful gorilla tour. Well organized and time well spent over the Easter weeekend.

Peter Le   –  
Vietnam VN
Visited: July 2016 Reviewed: Aug 10, 2016

Email Peter Le  |  under20 years of age  |  Experience level: first safari

Great trip to Nyiragongo Volcano!
4/5

I was looking up tours company to Virunga/Nyiragongo National Park and found that Matoke tours is both the most affordable tour company and the most well-known in Uganda. The set-up and payments went smoothly online with no problem and the staff was very responsive and accommodating to our needs. They also helped us arrange visa at no extra cost and saved us the hassle. As a plus, we booked our flight to Kigali early and was able to tour the city and the Genocide memorial for free (we had the driver to ourselves the whole day). Our driver/tour guide in Rwanda was very nice and knowledgeable. The accommodation in Gisenyi (the night before the trek) was very high-end and comfortable (I could've stayed there for a week!). The rest of the tour was handled by Virunga National Park staff which also went very smoothly and safe (it was a big group of about 24 hikers). The view of the biggest volcano lake is breathtaking and unlike anything I've seen before! There was one or two hiccups where we had to pay for porters and a short transport to the DRC border (which we thought was included). But Matoke tours soon reached out to us, apologized, and reimbursed us. All in all, an unforgettable journey that went fairly smoothly. The price is not that much different than if you planned it yourself but everything is taken care of (trust me the price on Virunga National Park's official website is deceiving). Would definitely recommend, thanks Matoke

Marc   –  
Kenya KE
Visited: November 2016 Reviewed: Nov 29, 2016

Email Marc  |  50-65 years of age  |  Experience level: over 5 safaris

Well organised
4/5

Transport, accommodation, permits to see gorillas, etc. was well organised, we did not have to worry about any logistics. E-mail replies for the reservation were quick and to the point, all was arranged in 1/2 day.

Joost Bijl   –  
Netherlands NL
Visited: November 2016 Reviewed: Dec 6, 2016

Email Joost Bijl  |  50-65 years of age  |  Experience level: 2-5 safaris

Verry helpful! Thinking with us within our budget.
4/5

The team of Matoke has helped for the third time with a short trip to Murchinsons Falls.
They reply my emails on short notice and are verry helpfull.
Our stay at Bwano Tembo was confirm what Matoke promised. They very nice Italian food and clean cottages and safari tents

Joost Bijl   –  
Netherlands NL
Visited: February 2017 Reviewed: Feb 14, 2017

Email Joost Bijl  |  50-65 years of age  |  Experience level: over 5 safaris

Friendly people which do what they promised
4/5

The safari in Kidepo was a great experience, tremendous vast scenery, absolutely no mass tourism

Emile   –  
Netherlands NL
Visited: June 2017 Reviewed: Jun 28, 2017

Email Emile  |  35-50 years of age  |  Experience level: 2-5 safaris

Good lodges amd gamedrive. Thanks Anatol!
4/5

We loved the tour. Gamedrive amd lodges were great!

Charles   –  
France FR
Visited: February 2019 Reviewed: Mar 10, 2019

Email Charles  |  20-35 years of age  |  Experience level: over 5 safaris

Very professional even if some mistakes occurred
4/5

It was perfect, really intense week !

Good lodges, even I would have appreciate to spend 2 nights in lake Mutanda instead of 1.

You forgot to book the lion tracking but hopefully we spotted them without it and I’ve been refunded so no complain.

The only real bad point was the guide because he wasn’t, he was a driver. We never spent time with him and he told us he was not here to entertain. Only gave departure hour, no more. But he is a great driver (Sam)

A+V   –  
Switzerland CH
Visited: July 2014 Reviewed: Aug 13, 2014

Good organized 13-day private safari
4/5

We enjoyed our stay in Uganda - thank you very much for the part you contributed to the experience.
With Albert Henry we had a very friendly and reliable driver and guide. Especially impressive his knowledge about birds.
The Gorilla Trekking was an absolute highlight but also the other places impressed with the variety of landscapes and wildlife.
The lodges and hotels you suggested / provided were mostly a good choice:
Especially to mention Mihingo and Kyaninga Lodge which were among the nicest places we have been in Africa.
The only a little disappointing place was Paraa Lodge where we missed privacy and atmosphere (to big with negative side effects - especially in high season).

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 29
  • 3 star 4
  • 2 star 0
  • 1 star 1
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