Reviews

Sort By: Date Most Helpful Rating 311-320 of 350 Reviews
Annemieke   –  
Belgium BE
Visited: September 2013 Reviewed: Oct 3, 2013

50-65 years of age  |  Experience level: 2-5 safaris

Great trip to Uganda
5/5

We had a fantastic trip to Uganda with Matoke (Murchison Falls,Queen Elizabeth national park,Kibale forest,...) Our guide Sam did a great job. The lodges were beautifull and our
best experience was to be close to the gorillas ! Thank you Matoke!

R. Linda   –  
Netherlands NL
Visited: August 2013 Reviewed: Sep 21, 2013

35-50 years of age  |  Experience level: 2-5 safaris

An amazing souvenir!
5/5

The trip to Zanzibar & Tanzania with Matoke Tours was absolutely great! A very special and varied program. From the lovely beaches of Zanzibar, the authentic Stone Town, the villages in rural in Tanzania to the amazing safari plains.

The selected lodges were all very atmospheric, super clean and located at the most beautiful spots. Also, the food was excellent during the trip. And last but not the least: Service. This was more than great! All the transfers were arranged accordingly too.

Our tour leader Laurence was of great class! He understood the behaviour of all animals. Therefore he was able to manoeuvre the Extended Landcruiser through the wildlife & other jeeps in order to get the best spot for us!! He searched for the Big Five, and found it. Furthermore did he introduce us to lions eating their prey, leopards relaxing in the tree, cheetah’s hunting for impala’s, hyena’s & giraffes. Overall, he showed us too much to specify all amazing moments.

While other guides were informing their clients that the migrating wildebeests had already left the area, Laurence was able to trace down a group that stayed behind. This way we were able to catch a glimpse of the migration! Laurence really went the extra mile, and if that meant that we would arrive an hour late at the lodge because we wanted to take that extra shot of the hippo or to see more game, this was not an issue for him at all. He knew exactly how to position the safari vehicle in order to get the perfect angle for all our pictures. A perfect souvenir of this unique trip!

A big thanks to Matoke Tours! Well done!

JW Kuijpers   –  
Netherlands NL
Visited: February 2011 Reviewed: Feb 3, 2013

Email JW Kuijpers  |  20-35 years of age  |  Experience level: 2-5 safaris

A personal, friendly and experienced tour operator specialized in Uganda
5/5

My trip to Uganda was great! Fantastic country and travel experience. We stayed in hotels and they were good. Matoke Tours arranged all transportation and that was comfortable. A professional car driver and tour guide showed us all the highlights of Uganda and explained a lot about the country. They knew where to go for dinner and special places to visit. Food is not impressive in Uganda, but good enough. I was impressed by Queen Elizabeth national park. Great wildlife and nature. But the other parks were beautiful as well. I can recommend to visit Uganda. Friendly people, beautiful nature and great weather. A great Africa experience!

Hamoedie   –  
Netherlands NL
Visited: May 2012 Reviewed: Jan 29, 2013

Email Hamoedie  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing Private Safari, Beautiful Country & a Very Nice Driver
5/5

I've been to Uganda before & fell in love with the country, it's people & nature. I wanted to experience this with my girlfriend so Matoke Tours adviced us to go to Kidepo Valley ( North Uganda ). A hell of a ride, however, what you see & experience along the road is amazing. The north of Uganda is not yet touristic so you get the best Africa experience value for your money. The scenery is beautifull and you won't find a lot of other tourists in the Parc. The accommodation is this parc is basic but perfect.
After Kidepo, we went to Murchison Falls ( 6 hrs drive ) and stayed at Nile Safari Lodge. If you are a romantic person, check it out! Small, personal, nice staff & a beautifull view over Murchison.
Matoke tours did it for me again!
Thanks again.
Ps. Our driver was Sam and i recommend him

Diederik   –  
Netherlands NL
Visited: December 2012 Reviewed: Jan 13, 2013

20-35 years of age  |  Experience level: first safari

Book your safari at Matoke
5/5

Matoke Tours does deliver what they promise. Their personal attention towards customers is very good.
The respond quick on your questions and during the safari everything was arranged according to the schedule. Also good in price! Ask for Nicole at Matoke, she did a great job.

Ruud   –  
Netherlands NL
Visited: June 2010 Reviewed: Sep 26, 2011

20-35 years of age

5/5

Excellent!

Charles   –  
France FR
Visited: February 2019 Reviewed: Mar 10, 2019

Email Charles  |  20-35 years of age  |  Experience level: over 5 safaris

Very professional even if some mistakes occurred
4/5

It was perfect, really intense week !

Good lodges, even I would have appreciate to spend 2 nights in lake Mutanda instead of 1.

You forgot to book the lion tracking but hopefully we spotted them without it and I’ve been refunded so no complain.

The only real bad point was the guide because he wasn’t, he was a driver. We never spent time with him and he told us he was not here to entertain. Only gave departure hour, no more. But he is a great driver (Sam)

Sophie   –  
Canada CA
Visited: June 2017 Reviewed: Jul 8, 2017

Email Sophie  |  Experience level: first safari

Fabulous Rwanda - A must-see destination !
4/5

Overall it was a very nice and enjoyable solo tailored trip. I found Rwanda to be a beautiful lush green country with amazing scenery at every turn but mostly it’s the people, they are very warm, friendly, open and curious. Have always felt welcomed, very safe and the few kinyarwandan words I learned, well wow! It had a great positive impact when making contact with locals. If you have never been to Africa, this country is a great option for a first-time experience.
Kigali
Vibrant city and so clean! Felt instantly comfortable and at ease.
Interesting visits: Inewa art gallery, Ikerezi Bookshop, dodo lunch (delicious!), Cards for Africa, Kigali and Nyamata Genocide Memorials.
Hôtel des Mille Collines : grounds are nice, pool not very clean, very good breakfast but room quite ordinary with stained carpets but comfortable bed, in need of renovations, pool meals ok, very good service all-aound. First room had nice view and always had hot water. Still enjoyed mostly because of history of this landmark hotel. WIFI in room is a plus.
Akagera National Park
The drive between Kigali and Akagera is absolutely beautiful and worth it.
Safari game drives: Few animals but I did get to see all of those I wanted except lion: elephant, giraffes, buffalo, impala, hippos, alligator, baboons, etc. The scenery is beautiful and very different from what I expected, not flat at all, plenty of hills. Our guide Vetuste was a wonderful, curious, knowledgeable young man. While driving aimlessly at some point, we were lucky enough to quickly spot a rhino, they are new to the park and not yet accustomed to people. PM boat ride was nice, lots of birds and buffalos. Knowledgable guide.
Community Cultural Experiences:
In collaboration with the community and the park, the Community Freelance Guides have developed some cultural experiences to share with park guests. Revenue is shared with the community members visited.
Banana-beer maker: probably one of the highlights of this trip, it was amazing to be hands-on in a local community and in someone’s home.
Honey cooperative: delicious! I am allergic to bees and I must say that they went out of their way to make sure I was safe. They adapted the visit accordingly.
Ruzizi tented lodge: Fabulous experience! Beautiful grounds and tents. Quite an experience to sleep at night with so much nature noise. Food ok, excellent service. Hot water issue, none for a day but was resolved. I would easily have stayed an extra night. Cons: the need to choose in advance your meal and meal time did not please me and no WIFI.
Huye
National ethnographic museum: Nice visit, interesting to see the women make baskets and plates in the training quarters in the garden area. Warm welcome. Delicious lunch at local buffet style restaurant.
Nyungwe National Park
Chimpanzee tracking: Really enjoyed it but was a difficult treck, demanding and off the beaten track.
Tea plantation visit: Spent an hour walking around the fields with knowledgeable guide. Interesting.
Waterfall hike: Very enjoyable but few birds. Easy treck.
Top View Hill Hotel: Excellent service. Good food. Hot water issues resolved. WIFI in main building only. Amazing views. Room a bit sad looking and empty but clean, large with fireplace and terrace. Main building is awfully depressing and sad. Cons: No spirit, no light, no music, no life it's just plain dead.
Kibuye - Lake Kivu
Majestic lake that looks like an ocean in some areas. Nice scenery but less impressive and green. Nice stop to relax a few days.
Cormoran Lodge: Waterfront and away from town, good food, great views, pretty warm and no fan, WIFI in room, simple, clean rooms but very little or no hot water. Very steep climb to cabins, might not be convenient to anyone with walking issues. Excellent service.
Swimming and kayaking to see sunset over the water was beautiful.
Short boat trip to island where you hike to the top, beautiful views but too expensive for what it was.
Rubavu
Excellent lunch at Serena hotel by the beach. Fabulous location and great city.
Imbabazi visit: For anyone you loved reading Land of a thousand hills: My life in Rwanda by Rosamond Healsey Carr, visiting her house, grounds, school is a must. Emmanuel, my guide had the privilege of working with her for many years. Touching.


Volcano National Park
Park entrance: Intore dancing à 7:00am: a real treat, enjoyed it very much. Colorful and energetic.
Gorilla tracking: Quite an experience, quiet and calm small group. Beautiful creatures. Interesting to watch interactions. Gloves came in handy, no need for gaiters in dry season but walking pants are not enough, needed my yoga pants under so that it was thicker, helps with nettles. Easy enough treck.
Golden monkeys tracking: Up close and personal, so many of them everywhere and very active. Enjoyed it very much. Easy short treck.
Short nature walk: easy 90 min walk in the forest before heading out to Kigali for return flight. Nice scenery. First female guide I had, interesting conversations, she was curious and not shy to ask many questions, I liked.
Lake Ruhondo: drive to Virunga Lodge for fabulous view
Mountain Gorilla View lodge: Great volcano views, nice grounds, nice large room with fireplace and hot water bottle. Good meals, packed lunch/wine expensive, better to stock up at breakfast and bring snacks for trackers. Bathroom needs renovations. Plenty of hot water, WIFI in main building only. Excellent service.
Gorilla Guardians Village Visit : lifestyles, activities, artifacts and traditions of local people. Interesting.
Special thanks to Lionel, sales consultant at Matoke:
I cannot comment this trip without mentioning the excellent service provided before and during my trip. He has been a gem and I thank him for all his work, patience and insight, it has been greatly appreciated.
Special thanks to Confidence, driver/guide for Matoke:
He was safe, punctual, patient and excellent driver. Respectful, professional, smiling, calm, easygoing, warm and easy to get along with excellent birding knowledge. Travelling with an African native makes contact with others easier as he knows how to approach and communicate with everyone. Ate great local food in places I might not have went on my own. Could work on his overall knowledge of Rwanda.




Tips:
If you are curious, crave information, fun-facts and knowledge about your destination, I strongly suggest that you read-up beforehand. Rwanda Bradt guide is a must.
Before a visit or activity, find out what to wear. It makes the visit more interesting and comfortable if you are wearing the proper clothing.
If your tour starts in Kigali, ask to be picked-up at the airport by your driver/guide to make sure you are on the same page for activities and visits itinerary the day after. More efficient timewise if short stay.
Good to know:
Food: Varied, Rwanda grows fruits and veggies. Also meats and delicious fish. Veggie options easy to find.
Toilets: On the road, mostly basic hole in the ground and while tracking, in the bush.
Insects: Tse Tse flies are a nuisance in Akagera but no worries if bitten. Saw little to no mosquitos during my 2 week stay.
Weather: Perfect, no rain and not too hot. Warm temperate and cool in mountains.
Altitude: Make sure to bring proper medication just in case your body does not have the time to acclimatize.
Safety: No worries at all.
Children: Sooo adorable! But do not take pictures without permission and do not give money.
Souvenirs: Beautiful wood jewellery, local organic coffee and tea, delicious!
Do not hesitate to contact me if you have any questions. It will be a pleasure!
Sophie

Emile   –  
Netherlands NL
Visited: June 2017 Reviewed: Jun 28, 2017

Email Emile  |  35-50 years of age  |  Experience level: 2-5 safaris

Good lodges amd gamedrive. Thanks Anatol!
4/5

We loved the tour. Gamedrive amd lodges were great!

Ilse   –  
Netherlands NL
Visited: March 2017 Reviewed: Apr 2, 2017

Email Ilse

The gorilla trip was great and all the transport was organized perfect incl our last minute changes
4/5

Communiations was very well, thanks to all support, accommodation great, beautiful place and the gorilla trip was amazing

Average User Rating
5.0/5
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