The Matoke Tours Team
Matoke Tours
- Located In:
-
Netherlands
- Size:
- 20-50 employees (Founded in 2002)
- Member Of:
- ATTA, AUTO, SGR, UTB & UCF
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $300 to $750 per person per day (USD, excl. int'l flights)
Reviews
the best tour opererator in Uganda. Perfectly organized!!!!!!
A very friendly driver who had an answer to every question about country, people and animals. Memorable experiences in Kibala, Queen Elizabeth and Biwindi National Park. And fantastic lodges!!! The whole journey a dream. Thank you Matuke Tours!!!!
BE
35-50 years of age | Experience level: first safari
Unforgettable Journey
From the beginning very well and personally organised by Nicole.
When we arrived, we met our travel companions from holland and our tour guide Bella and the two drivers Fred and Richard. All of them where very nice people. We booked a 15 days tour through Uganda and everything was well arranged. Bella was a perfect tour leader, so we only have to enjoy the views, experiences, animals, people and landscapes. We recommend this trip to everyone, because Uganda is the most beautiful country we've ever seen. Bella informed and helped us very well, so we've learned a lot of the religion, the political situation and the way of life of the Ugandan people. It was a trip with lots of adventure and the Gorillatracking as highlight. If you are planning a tour through Uganda, please contact Matoke tours and you will have an incredible journey.
BE
Email Mieke Verschueren, Belgium | 50-65 years of age | Experience level: over 5 safaris
Tanzania was marvelous
Thanks a lot Matoke Tours, our tour in Tanzania was SUPER!!! we had to do nothing but enjoying, everything was excelent organised.
Our guide was the best ever, thanks Lawrence.
We have seen everything you can dream, 99 lions for instance, nobody can believe this, but it is true.
3 leopards, 3 cheeta's, wild dogs, you name it. A lion hunting on a warthog ( and he got it ), fighting elephants, fightings grirafs, sometimes we had the suspicion, our guide was telepathic, he could see what would happen, almost every time.
Ofcourse we have seen the big 5, we are travelling every year to Africa, but this was the best, we have never seen this, it was the best organised the most exciting travel ever,I don't have words enough to discribe !!!!!!!!!!
An amazing, undescribable and exceptionally well-organised safari in North Tanzania !
We made a 11-days group safari to Northern Tanzania followed by one week in Zanzibar, with Matoke Tours from 11 till 30th of September 2014.
To resume this experience in a few words ?
An amazing, undescribable , wonderful and exceptionally well-organised trip !
Everything was perfectly arranged: a very good driver/guide Elias, comfortable and “good-memories-creating” special accommodations, unique game drives, very tasteful food and a very good 4x4 jeep.
We were very lucky during the game drives, with special thanks to our professional driver/guide Elias. We witnessed the following special situations during the safari:
· A couple of dating lions (oh yes) !
· A real catch: 4 female lions prepaired and attacked a group of buffels: they catched the little one…
· 2 fighting giraffes 5 meters away from our vehicle
· A female lion, carrying her 3 weeks old baby in her mouth, only 2 meters from our vehicle.
· 5 leopards, one crossing the “road” only 3 meters before our jeep
· A Serval Cat
· A group of elephants, enjoying themselves in a very small mudd pool a few meters away from the 4x4.
· A Rhino (although being very very far away)
· A thunderstorm on the Serengetti, early in the evening. This was an amazing show of colors from sun, rain, dust, ….
We travelled together with 2 other Belgian couples and this was a very nice experience.
We can strongly recomment Matoke Tours for travelling to Tanzania. From the beginning of our contacts and demands for information, till the end of the booking process, as well as just before departure, they were extremely well organised and replied within 24 hours (mostly within 4 hours) on all of your eventual questions. They provided honest, realistic and to the point information. If you have special requests, they take them into consideration wherever possible.
It is also good to know that in Tanzania, Matoke Tours works together with Easy Travel. Just take a look at the rating of Easy Travel on Tripadvisor: they are number 2 in safari’s in Tanzania ! In case of problems onsite, you can also trust on them.
Something very professional too was the debriefing at the end of the safari at the Easy Travel office in Arusha.
If you have plans to go on safari, don’t hesitate and get in contact with Matoke Tours !
You won’t be disappointed ….
BE
Email Marc & Hilde from Belgium | 35-50 years of age | Experience level: 2-5 safaris
Uganda and Matoke are in our hearts, with special thanks to Bella (our guide) and Alex (our driver)
We just got back from the 15 days roundtrip to Uganda with MATOKE (spotted at the travel exhibition centre in Antwerp). At booking, we were disappointed to hear this "short" trip has a native guide (not Dutch speaking). However, what an advantage it turned out to be, that we had a local guide (Bella) and driver (Alex), black and speaking the native language!!! including their enthusiasm, expertise and experience, never a dull moment. We were in an exceptionally small group (only 6, probably due to the rain season (allthough we mainly had rain at night and while we were on the road in the bus)) and she took us to places where would never have been able to / allowed to / dare to come with a Dutch (read: white "mzungu") guide: As per our suggestions for loose moments on the road, we have visited an open market, a small public school, a gospel church on a Sunday morning, the busy market in Kampala.
The (instructions for the) preparation, organisation, programm itself, timing, guidance, professional local guides and rangers, accomodation and follow-up were perfect! All hightlights visited, all wildlife spotted (the gorilla's even within the hour), all distances do-able, all meals in the hotels and the lunches on the road very nice, "lekker", and safe.
A few memorables:
Murchison Falls N.P.: We could get out of the bus to stretch our legs for a moment: Alex peels pineapple and hands us the juicy segments while we were watching hippo's and while a single male elephant just walked by! Adrenaline!
Bwindi impenetrable forest: Taking pictures of a big gorilla at 8m in front of us, hearing something from behind, happening to be a younger gorilla passing by at nearly 2m! Adrenaline!
Taking a shower at Bush Lodge, outside the wooden tent/lodge, in the rain, after the personnel brought 4 cans of hot water! Hilarious! Hearing the day after that the hippo's sometimes come for a walk near the lodges at night ... scary ... was that what I heard last night?
Traveller's warning: only small minus: really do check if the swimming pool is clean before taking a swim (KONTIKI). Buy an ointment for insect bites locally, because the Belgian version does not help. If you have shoe/leg protections ("getten"), use them, so no safari ants can get through your socks.
Thank you MATOKE and Bella for learning us so much about Uganda, its people, habits, nature, ...what a personal and correct service! You wish yourself such a guide on every trip!
And thank you to our 4 co-travellers for the nice company!
35-50 years of age | Experience level: 2-5 safaris
Chimp and gorilla tracking in Uganda
What an experience! Uganda is beautiful and we certainly had a great time! Our tour guide and driver, Musa, was knowledgeable, experienced, friendly and eager to tell us about his country. We were most satisfied with his guidance.
We will definitely return to the area probably to do something similar in Tanzania and the parts of Uganda that we missed out on.
I have recommended Matoke to many friends and hopefully they too can have the same experiences that we had. Thank you to Matoke tours for a well planned and run safari trip, the chimp and gorilla experience was phenomenal. The leopard crossing the road in front of our vehicle just outside of the Queen Elizabeth National park was an added bonus.
NL
Email henk dijkman | 35-50 years of age | Experience level: over 5 safaris
As always perfect organized
After three previous tours with Matoke to Uganda/Rwanda/South Tanzania this time to North Tanzania. This private tour started in Arusha and then to Serengeti for 5 nights, 1 night at Lake Manyara and back to Arusha. The tent camps and lodge where perfect located. Transport was very luxurious for only the two of us and we had a very good driver/guide who spotted a lot of animals. After being on safari many times before this tour is one of the most memorable. In the past we started mostly before breakfast and went back to the lodge for breakfast and did the end of the day another safari. This tour had most of the days a complete day safari so we spend the maximum time in spotting animals.
SE
Email Peter and Britt-Marie Bergfalk | 50-65 years of age | Experience level: first safari
Professional, responsive and verry dedicated to the clients and mission
We took a 8 days tour with two resting days at ViaVia Guesthouse in Entebbe one i the beginning and one in the end.
this was our first trip to East Africa and our experience of Ugandas nature and wildlife was fantastic, especially the nature in Biwindi was something extraordinary. Pleunie at Matoke Tours answered all our question before the trip and the comunication was so good. Even during the tour she was in contact with us and asked if everything was ok. She solved every question we had before we travelled so we where in a good mood when it started.
In Uganda we meet our driver/guide John a verry experient guide with 29 years in guiding. We also had a trainee Doris as his assistant.
Johns knowledge and his way to guide us about the nature and animals was so interesting and educating. He was always on time and had a verry good comunication with us. we are so happy that we got him as our main guide. We where also verry lucky to have Doris as a trainee on the trip as talked and teach us a lot about the culture and ordinary life in Uganda. She was also verry thoughtful and also always looking after us as clients. This combination of guides made the trip even more memorable.
During the trip we lived in different lodges and guesthouse. ViaVia Guesthouse beautiful garden a laidback atmosphere with a nice staff. The restaurant had good varity of different food. Next stop was Kibale Forest Camp. Verry nice accomondation but we had preferd more to chose from in the dinner menu and not just a 3 dishes menu. But we where offered hot sandwiches insteadso it worked out well. Also a beautiful garden. After that we lived at Bush Lodge. this was a i little more budget variant of living in a self contend tent with a shared bathroom some meters away. In the night we needed escort to walk due to the Hippos wandering around the tent. But it was totaly safe for us and had a beautifull view from the tent. Next stop was a verry nice lodge Enjojo. This place had it all. Good nature and a fantastic staff and verry nice restaurant and we could combine our own dinner menu. The manager always looked after the guests. Finaly we enden in Lake Matunda resort. another great enviroment and Lake Mutanda was nice to take a bath in.The cottage we lived in was verry nice, but the service was a little bit more confused due to verry young personel. We had no chance to to choose dinner other then the set menu and we should like to have more options.
Now to the exursions. All of them met and was beyond our expectations much due to John and Doris guiding. We see Leopards, Lions, hippos and Chimpanzees. The last tour was in Biwindi forrest to track the Gorillas and this was just amazing. We can higly recomend to book with Matoke Tours from start to end it was a perfect experience with a fantastic focus on the clients and Matoke is the obvious choise for us if we return to Uganda or another of there destinations.
US
Email Jennifer Goldman | 35-50 years of age | Experience level: over 5 safaris
You will never regret booking a tour in Uganda with Matoke Tours!
I don't even know where to begin, so I'll start with GO VISIT UGANDA and do it now! I just got home to Los Angeles, California USA, a week ago, after visiting Uganda for 13 days and all I do is cry! I miss it so much! It was the absolute highlight of my life! I am a 42-year old single woman, and this was my first solo travel adventure. Uganda is truly a special gem and I have visited 6 other countries in southern and eastern Africa. I can tell you, there is no country like this. Uganda stole my heart and I am in love with it! It has stunning landscapes and breathtaking views, the most delicious fresh food directly from the farms, warm friendly people, and the most special chimps and mountain gorillas in the beautiful forests (and big game too)! I have been on several safaris before, so my focus in Uganda were the mountain gorillas in Bwindi Impenetrable Forest and the chimps in Kibale National Park. Everyone HAS to do this at least once in their life.
I first reached out to 6-7 tour companies and began my research. I first started researching in 2019. I had not heard of Matoke Tours before and found them online through my various searches. I contacted some of of the mainstream larger adventure companies and was not impressed. I have to say I was so pleased with the response time and care from my travel advisor Pleunie van Uden. I am very detailed oriented and have high expectations when it comes to customer service. Pleunie was on it! She impressed me with her professionalism, care, and had a great business skills set too, which is comforting when you are spending so much money for an adventure with such high and life changing expectations. Example, no typos in her email correspondences. It's silly, but that comforted me. She always returned emails within a business day accounting for a 10-hour time difference. The other companies were not as professional and response time was too slow and I felt "lost in the shuffle." I corresponded via email with Pleunie and let her know what I was looking for, how many chimp and gorilla trackings I wanted, my desire for high end lodges and accommodations, that photography was my hobby and I was coming with all my camera equipment, and that safety was a priority as a solo female traveler. She designed a program for me within a very quick turnaround and pretty much had it on the first try, she nailed it. The process was as smooth as can be and felt too good to be true! Then Covid happened. Pleunie was great in assuring me everything would carry over to whenever we could all travel again and once the world was ready again. I stayed in touch with her throughout 2020 and she kept me posted on the status of the country, tourism, and the gorillas. She even let me know when a baby gorilla was born which I was happy to hear. She felt like a friend, even though she was all business. That's how you know you are working with a stellar tour advisor. Then came 2021, dates were re-booked and adjusted a bit to work with my schedule, Covid vaccines rolled in and things were looking good! Just when I would worry everything would get shut down again, Pleunie remained positive and assured me things were looking promising. With each month that passed by getting me closer to September, I felt like I needed to pinch myself, like was I really going to Uganda, finally? With all the Covid protocol and PCR tests needed throughout my trip, Pleunie remained positive, informative, assuring, and was truly excited for me. As stated, I was concerned about safety as a solo traveler, and she really comforted me and made me feel taken care of. Pleunie put together a magnificent program including Kibale National Park, Queen Elizabeth National Park, and the Northern and Southern sections of the Bwindi Impenetrable Forest. Add on top of that road tripping with my driver guide to each location, which allowed for more sight seeing, interacting with the community, driving through the villages and really getting a feel for the country (well the west and southern side of the country -- I must return to see the North and East). Pleunie was always available while I was in Uganda as well, in case I had any emergencies, she was just a WhatsApp call or text away. She was FANTASTIC. I am already referring Matoke and Pleunie (and my guide Geoffrey, see below) to everyone back home and can't stop speaking praises. Thank you Pleunie for creating the most fulfilling adventure, it changed my life! You nailed it. Incredible job.
Now let's shift the focus to my driver guide Geoffrey Katende. It was like fate that he was my guide. Geoffrey was the absolute best! I tear up just thinking about the journey he guided me through. From the airport pick-up in Entebbe to the final goodbye 13 days later, Geoffrey will be a friend for life. He is a special man. He was very seasoned, so knowledgeable... knew just about everything -- all kinds of facts about Uganda, animals, birding, you name it. I felt like I was in such great hands. Geoffrey is a natural. Hospitality, care, guiding is who he is. I felt so safe and cared for, and we had some great laughs too! As a solo traveler, he was like my travel buddy and always remained professional. He interacted with the locals often through our road trips, we had some great photo shoots and photo exchanges, we made friends along the way with lodge staff and rangers, everyone knew him and I just felt so lucky he was my assigned guide! Geoffrey understood me and adapted quickly, as I can imagine the range of personalities guides have to manage. He has such a good heart and just wants you to truly enjoy your time and fall in love with Uganda, which is absolutely what I did! An example, of his good character: we were driving to Queen Elizabeth National Park and I had stopped to take a photo of the landscape. As we started to drive away, he stopped the car, went in reverse and then stopped the car again, got out of the car and picked up a nail he saw in the street. He didn't want another driver to drive over the nail and pop their tire. That's a good person. I am sure there are other wonderful guides at Matoke but I won the lottery with Geoffrey. I can't wait to come back again! I am so grateful for his guidance, care, and professionalism, all while having so much fun! It was hard to say goodbye, because he took such good care of me. Many tears, many tears. Thank you Geoffrey Katende for being the wonderful man that you are, and Matoke is so lucky to have you! Any guest is lucky to have you as their guide. Oh, and one more thing, he is an excellent driver! He dealt with my need for air conditioning (I can be demanding with that), car sickness from the anti-malaria medication, and driving the bumpy roads at times in the rain -- he was a champion at it and always assured me everything was ok. He sent me home with a delicious avocado he picked out and memories and photos that I will cherish the rest of this lifetime. See you soon hopefully Katende!
Also, a special shout out (mention) to my second guide Jacob, who was fantastic as well. Unfortunately, we only had a day together, as it was the end of my trip and I was only in Entebbe for the night to get my PCR test and await results. He was lovely though in the short time we had together. Funny, outgoing, and personable. He was great help to me at the airport and took me as far as he was allowed to go, with all my heavy luggage (4 bags), in the hot heat! We didn't have much time together, but I can tell he would be loads of fun to have as a guide.
DE
Email David | 20-35 years of age | Experience level: first safari
Matoke Tours - Great parnet for visiting Africa!
First off some facts:
-We were 6 people between 27 and ~50years old from Germany
-Uganda 8 days from mid September 2018
-Tanzania/Zanzibar 5 day at the end of September 2018
It took me a while to find the time to write a review and I'm usually not the guy who likes writing reviews, but me and my co-travelers belief that Matoke Tours and everybody who was involved with our journey deserve some feedback. So here it is:
We started our trip at Entebbe airport and our plane landed quite late (around 10 p.m.). We got out of the airport and at first the heat and humidity hit us quite hard. It was dark, somehow smelly and we didn't really know what to expect. We spent our first night in some small guesthouse near the airport. The housing was somehow strange, there were a lot of mosquitos (which we tried to avoid because we heard all kind of stories about the diseases they might transfer...more of that later), and there were dogs barking all night. But we felt save because the guesthouse was well guarded. At first we thought, that it was not a good idea to travel to Uganda but that first night was literally the only not so good thing about our Journey.
The next days basically went like this: Kibale National Forest (Crater Safari Lodge - excellent!) - Community- and Swamp-Tour -Chimpanzee-Tracking + tropical rain in the forest and being attacked by African bees - Queen Elizabeth NP (Ihamba Lake Resort - Excellent!) - evening + morning Game Drive (same as Safari but Safari seems to be the Kenia-word for Game drive...) - Boat-Safari on the Kazinga channel - Gorilla tracking in the Bwindi National Forest (Mutanda Lake Resort - Excellent!) - Travel to Lake Mburo + Safari-walk in the queen Elizabeth NP (housing at Eagles Nest - great view, cute dog, nice bar, tent - Okay for one night) - flight from Entebbe to Zanzibar with a stay at the Blue Oyster for three days (super nice people, great lodging, nice bar + great cocktails, nice and clean beach, good food and they even send us a Christmas card - would definitely go there again and recommend to everybody!) - Stone Town (Swahili House - great!).
We saw a lot. Crazy African cities, beautiful nature, great rain forests, beautiful lakes, the Indian ocean, lions, elephants, hippos, Crocodiles, Eagles, snakes, giraffes, buffalos and many many more... Every place was full of really nice people, who always wore a smile on their face. And what was very strange: almost no insects and no mosquitos. Sure I got bitten twice but in the end I had more bee-stings that mosquito bites (and that only because we had to pay for the honey that the chimpanzees stole...). Recommendations for travelers: don't buy expensive mosquito-proof clothing- just buy one or two bottles more of DEET 50%.
And one thing or rather one person I did not mention at all: Our guide Big Sam. We were extremely lucky that he was guiding our tour. He is very experienced, he knows the nature, he knows the animals, he knows the authorities and he knew an answer to all our questions. And we had a lot of questions... And most importantly: He is a nice guy. He was joking around a lot and was able to laugh about himself. We had a great time and we think and talk about our journey a lot. We miss Uganda, we miss the people from the Blue Oyster and we miss Sam. We will be back and we will travel with Matoke again!