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Inspired Feet Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2017)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
-
KETZ
- Price Range:
- $170 to $300 ppper person per day (USD, excl. int'l flights)
Reviews
Email Okungbowa | 20-35 years of age | Experience level: 2-5 safaris
Wonderful
Title : 3 Days Midrange safari
Colin and I went for 3 day kenia Masai Mara safari. I love nature and Fiona and David took really good care of me and my friends. It was very cold but Fiona advices to take lodges for extra comfort but not luxury. She is dedicated in her work and I recommend their services 100%
They are very honest and I like that they understand what a client needs. Thank you Inspired team xx
Email Robin | 20-35 years of age | Experience level: first safari
Kenia budget Safari
My family and I were looking for a reputable safari company in Kenya. We stumbled across Inspired Feet Safaris and our migration journey was set to start in July. Their itineraries are very detailed and we like that Fiona is extremely honest. We love our journey with them and we would highly recommend them. The fact that we didn’t expect perfection , Fiona always made sure we were comfortable. The mere challenges we had she solved and we were satisfied.
Email chu,tienhua | 20-35 years of age | Experience level: first safari
Email Nagore | 35-50 years of age | Experience level: first safari
Private family safari, Kenya, Tanzania and Zanzibar
Private safari according to our requests, personalized to the detail. 24-hour attention, great hotels, professional guides
Email Martine | 20-35 years of age | Experience level: first safari
Pure Luck or chaotic safari?
I don't know where to start to be honest.. this will be long. I spoke to the tour organizer fiona through WhatsApp she sounded lovely and I felt very comfortable and that I can trust her since it was my first safari and my birthday celebration. We decided to pay extra to be with her even though we had different companies.
To start off, the person that had to pick us up was 4 hours late . So we had to go to lunch and immediately rushing to masai mara. The driver was driving very fast With good intentions that he wanted us to be able to see the park. Which resulted in a bad accident on day 1. My head banged against the windows of the van and the rocks on the floor. Van flipped completely on the floor due to the driver rushing [ not a great start for a first day]. I did speak to fiona and she offered to refund us the money and take me to the hospital. At this point I didn't have much of a choice because we were in the middle of a camp and I'd loose all the time that I planned for. so truly my only choice was to keep going unfortunately...As it was near impossible to find another safari on the spot. I was thankfully okay after a few days. I did ask for change of car and driver and that was granted. Besides that it was very Unorganized, moved randomly,rushed, incorrect information given. PDF given as decoration nothing is followed on that PDF she gives you. No proper communication. [ ] Where it says optional- not really optional someone changed their mind and they had nowhere to go so they were forced to pay.Different companies compiled in one car which caused plans to change and lost time = frustration
[ ] On day 3 said we would relax at hotel did it happen? No as I said random and disorganized. We lost time and I felt like i was constantly rushed which also caused the second driver to loose his excitement as it was frustration constantly instead of joy... you get what you pay for... did I see the big five? Yes thank God I didn't expect that at all. Am I disappointed absolutely. The tour coordinator didnt not want to take accountability for accident but later apologized for all the wrong things thay kept happening every single day. which I appreciated some things were not in her hands but there is definitely room for improving or maybe it's just pure bad luck for us? Side note; I did speak with someone else that we met and was dealing with inspired feet and they also complained of disorganized and communication issues.
Reply from Inspired Feet Safaris
Posted on Aug 14, 2024Dear Martine,
Thank you for taking the time to share your feedback. I am genuinely sorry to hear that your experience with us did not meet your expectations, and I deeply regret any disappointment you felt. Your concerns are important to us, and I would like to address them directly.
First and foremost, I want to express my sincere apologies for the unfortunate accident during your safari. I am relieved to hear that you are well. At the time of the incident, our primary concern was your health and safety, which is why we advised you to seek medical assistance immediately. I took it upon myself to meet you halfway through the safari and check on your well being. When I came, we had a sit-down. I offered a refund to ensure you were not financially inconvenienced & also paid for you an extra game drive at Hell's Gate National Park even though it wasn't included in your itinerary. At this particular point I tried to make it up to you in whichever way I could so that we could be on the same page.
You also requested to have a different driver and car- it was the least we could do; so we did.
There are indeed occasions where unforeseen circumstances, such as distance, weather, transport or accommodation issues - which can alter our planned itineraries. In such cases, our guides and drivers are instructed to communicate with us promptly so that we can make adjustments to the itinerary and still meet our clients’ needs as best as possible.
Regarding your comments about the driver’s speed, we take such concerns very seriously. We conducted a thorough internal investigation with the driver involved to understand the circumstances of the accident and we took the action of letting go of the said guide. It was unfortunate.
While we strive to provide exceptional experiences, I regret that we fell short during your trip. Most of our clients have had wonderful experiences with our safaris, and it is disappointing to hear that this was not the case for you.
Once again, I sincerely apologize for the circumstances that affected your experience. I would be more than happy to discuss further what we can do to make things right, including offering you a special arrangement for a future booking, should you choose to travel with us again.
Thank you for your understanding, and I hope to have the opportunity to serve you better in the future.
Best regards,
Fiona Grace
Inspired Feet Safaris
Email Yuxin | 20-35 years of age | Experience level: first safari
They are professional and will always care about your safety.
Inspiredfeet Safaris is a very professional tour operator. Fiona is a brilliant woman who handles all her business in tourism. She is always out there for the clients, and she thinks in my way and gives me a lot of advice to either protect myself well or have as much fun as I can. David is also a kind person in this company, he ensures my safety all the time. All the accommodations are actually out of my expectations at such a price. They gave me unforgettable memory watching wildlife and to see this beautiful African land, especially the experience in Amboseli. I would recommend everybody to go to Amboseli once in life. Thank you a lot.
Email Jaeyoung KIM | 35-50 years of age | Experience level: first safari
Unforgettable memories and experiences with Inspired Feet Safaris!
First of all, I really appreciate Fiona providing excellent safari tours for 7 days with awesome the guide, Bony.
Fortunately, unlike other groups, I and my uncle had 7 days tour with Bony who had amazing ability to capture the spots in Maasai Mara and Amboseli.
Even though on the first day there was a heavy rain, we had no doubt!
Many thanks to Fiona from Inspired Feet Safaris and Bony the guide!
Email Paola and Fabiola | 50-65 years of age | Experience level: 2-5 safaris
smart. kind and reliable
Good communication from the start and great availability.
The tour went as we planned. The accomodations were comfortable, despite our low budget. Every camps was really nice, as well as all the people were very very kind. I am intollerant to gluten, and every person took care of my needs, so I am deeply grateful to them.
We changed 3 drivers, and each one was good in his work, especially the last one, Boniface.
Fiona, the manager, was always available for every questions , and ready to solve any matters, and that's made us feel safe.
She reached our group halfway the tour, to make sure everything was going well.
We spent a lovely week, in the middle of the nature. We are very satisfied of our holiday and thankful to Fiona for the organization.
And the parks are really amazing!!
Email Alex | 20-35 years of age | Experience level: first safari
Budget tour surpassed expectations
We did the 6 day tour (Masai Mara, Nakuru and Amboseli) which was great. Fiona provided great communication throughout, and the accommodation was better than expected considering it was a budget tour. Overall, it surpassed expectations and we would recommend.
Email Saskia | 20-35 years of age | Experience level: first safari
13 days Kenya and Tanzania Safari
Four of us booked a safari through Kenya & Tanzania with Inspired Feet Safaris. Fiona is a very dedicated organizer and was available at any time during our trip if we had any questions.
We were also very happy with our drivers. In Kenya we traveled with Antony, who was not only really nice & helpful and found the best places to see the animals up close, but also always had a quick solution for every problem we encountered.
In Tanzania we had a more laid-back driver in Omar, who was always able to tell us a lot about animals, nature and culture and had an answer to every question we had.
We were completely satisfied, saw and experienced an incredible amount and can recommend Inspired Feet Safaris to anyone who is planning to go on a safari in Kenya (& Tanzania).
However, especially as a European you should be aware in advance that you are traveling to a country with significantly lower living standards. We certainly stayed in much better accommodation than many locals live there. Nevertheless, you have to make some compromises compared to the luxurious life we are used to in this country.
(automatic translation from German)
Disclaimer
- All corporate and/or tour info is provided by Inspired Feet Safaris, not SafariBookings
- The tours offered by Inspired Feet Safaris are subject to their terms & conditions