Reviews

Average User Rating
4.5/5

Rating Breakdown
  • 5 star 9
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 11 Reviews
Kefa   –  
Kenya KE
Visited: November 2023 Reviewed: Nov 27, 2023

Email Kefa  |  20-35 years of age  |  Experience level: 2-5 safaris

Best Guide and Customer Service
5/5

From the moment we began our adventure with Moraj Travel, it was clear that we were in for an extraordinary experience. The Masai Mara Tour, renowned for its stunning landscapes and diverse wildlife, was brought to life by the exceptional customer service and knowledgeable guides provided by Moraj Travel.

The attention to detail in organizing the tour was impressive. Each aspect, from transportation to accommodation, was seamlessly handled, ensuring a stress-free and enjoyable experience. The customer service team was always available, providing prompt and helpful responses to our inquiries, which was greatly appreciated.

What truly set this tour apart were the guides. Their expertise and passion for the Masai Mara's ecosystem were evident. They provided insightful information about the wildlife and were keen to answer all our questions, enriching our understanding and appreciation of this magnificent region.

The game drives were a highlight, offering us close encounters with the Mara's iconic animals in their natural habitat. The guides' ability to spot and identify wildlife was remarkable, making each drive an exciting and educational adventure.

Sly   –  
Kenya KE
Visited: June 2023 Reviewed: Jan 12, 2024

Email Sly  |  20-35 years of age  |  Experience level: 2-5 safaris

Moraj Travel is the best
5/5

This was a captivating 3-day holiday to Amboseli, immersing me and my friends in the breathtaking landscapes of Kenya's Amboseli National Park, where majestic elephants roamed freely against the backdrop of Mount Kilimanjaro, while enjoying thrilling safari adventures and luxurious accommodations. The tour guide was the best at sighting the big five. Moraj Travel booked the best accommodation for us at a luxury camp. Choose Moraj travel any day, any time.

Katie   –  
United States US
Visited: February 2024 Reviewed: Mar 6, 2024

Email Katie  |  35-50 years of age  |  Experience level: 2-5 safaris

Friendly and Fabulous
5/5

Maureen was amazing! They picked us up early in the morning and we drove out to Hell’s Gate. Maureen took care of everything and knew right where to stop to take pictures. She even came with us on the bike ride tour. Reagan, our bike tour guide was knowledgeable and told us great stories. We were so close to the animals-it was so beautiful.
The boat ride was relaxing and Maureen was with us the whole time.

Their communication was great. Our only request would be to be able to pay with a credit card.

Ava   –  
Kenya KE
Visited: February 2024 Reviewed: Apr 11, 2024

Email Ava

Moraj Travel took great care of us, and we really enjoyed our experience!
5/5

We went with Moraj to Amboseli, and had a wonderful time! All of their staff are friendly and responsive, and it’s excellent value for money. We’d definitely recommend them as operators.

Ivy Kiarie Muiruri   –  
Kenya KE
Visited: July 2023 Reviewed: Apr 12, 2024

Email Ivy Kiarie Muiruri  |  20-35 years of age  |  Experience level: first safari

The operator was friendly, kind and resourceful.
5/5

During my trip moraj travel were reliable and they took through the entire process of pre planning and to the actiual travel. The customer service was top notch. I'd definitely recommend.

Beth   –  
Kenya KE
Visited: April 2024 Reviewed: Apr 16, 2024

Email Beth  |  20-35 years of age  |  Experience level: over 5 safaris

Readily available
5/5

I loved my package, the guys at Moraj Travel were readily available to answer any questions. I enjoyed my vacation , the hotel was everything I wanted from the food, the service and the activities around. It was worth every coin!!!

Thank you Moraj, you’re the best!!💐💐

Becky   –  
United States US
Visited: May 2023 Reviewed: Apr 17, 2024

Email Becky  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Becky and not that of SafariBookings.
Horrible
1/5

I had by far the worst experience with this agency!! If i was to give 0 stars i would. I planned my mombasa trip at Sunset paradise shanzu a month prior my travel with MORAJ AGENCY and paid full price, she had all the time to plan and make sure everything was right and in place prior to her guests arrival but she did nothing! First the WiFi was not working, sockets were all faulty, it was a 4 bedroom airbnb and we only had 3 towels whilst there were 12 of us, the lights were going off since the the tokens were never enough, we had to keep calling for them to top up the tokens for the 4 nights we were there, how ridiculous! We had cockroaches as well, remotes were all broken and not working.. the list can go on! She was not sorry nor was she taking any accountability. I feel like i was robbed off my money. I would NEVER EVER recommend MORAJ AGENCY!

Reply from Moraj Travel
Reply from Moraj Travel
Posted on Apr 18, 2024

Dear Becky,
Thank you for your feedback. We will coordinate with the apartment owner to ascertain the facts of the matter, as this incident does not reflect the standards and values of Moraj Travel.

Stephen Kuria   –  
Kenya KE
Visited: April 2024 Reviewed: Apr 23, 2024

Email Stephen Kuria  |  20-35 years of age  |  Experience level: first safari

Keen to details
5/5

Had an amazing Safari organized by Maureen of Moraj Travel ltd to Amboseli. She made sure everything was running smoothly and was also an easy person to talk / communicate to.
I sure did see value for money.
I recommend Moraj Travel ltd anytime.

Stevan   –  
Switzerland CH
Visited: June 2024 Reviewed: Jun 27, 2024

Email Stevan  |  under20 years of age  |  Experience level: first safari

Flexible
4/5

The booking and communication was very easy. They were always available. The lodges fit the price. Once i was staying at a complety different lodge then my group which wasn't that practical. A thing i didn't like is that when i got picked up by the taxi driver i had to tip him almost 2000 kenyan shillings. This driver was organized by Moraj Travel. I could have done it cheaper.

Karen   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 18, 2024

Email Karen  |  35-50 years of age  |  Experience level: 2-5 safaris

Memories with Moraj.
5/5

We booked a Nairobi day trip for a family of 4 . We found it very well organised from beginning to end. Maureen from Moraj kept in contact through email and What’s app. This made be feel confident about choosing to book with the company. Found the price fair, reliability superb.
The tour we booked consisted of hotel pick up and drop off, Nairobi national park, Elephant Orphanage, Giraffe Centre. Nairobi national park was great with lots of sightseeings , our guide Alex was very knowledgeable. The Elephant orphanage was a real family favourite. Being able to get close to the baby Elephants and Rhino and hear all about the amazing work the Sheldrick Orphanage do.
Before lunch stop we visited the Giraffe Centre where we got to feed the Giraffes, again such a great experience. Set in the grounds of Giraffe Manor the giraffe centre is an affordable was to experience these mighty animals. The whole day was fantastic, thank you so much.

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 9
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1
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