Reviews
IT
Email Fernando Monaco | 35-50 years of age | Experience level: first safari
Very bad experience!
We do not feel like recommending this operator: our experience was very bad. Starting with the stay at the Venice Hotel which is an old and dirty facility to continue with a general organization that was completely inefficient and inadequate for the amount spent. The manager pocketed the money and then subcontracted us to another agency without ever providing us with a detailed program with schedules and practical information. Our package included a night inside Ngorongoro Park, a very expensive choice and made to take advantage of the game drive from very early in the morning so we could spot predators. The agency assigned us to a group leaving from Arusha and we had to wait for 4 hours until late 10 a.m., thus sacrificing our safari day. The second night we were changed the lodge from the prearranged schedule without even a warning. Experience not to be repeated.
Email Jordan Muny | 35-50 years of age | Experience level: 2-5 safaris
Amazing personalized tour, Flawless memory making
What a fantastic trip! This was our “bucket list” trip that we saved and planned for years. Our driver, Big hendry, surpassed our expectations. He was so personable and informative, and went out of his way to make sure we saw as many animals as possible. I think I took at least 1000 pictures including the Big 5! We learned so much about the animals but also about the culture and traditions of the people—this is exactly what I had wanted.
Penuel tours and safaris was such a positive experience from beginning to end. One of the reasons I chose this company, besides the positive reviews, was because of their quick response rate from the very first contact. I booked our trip a year out and I had the same Journey Designer, Ibrahim, the entire time. That was very comforting knowing there was a consistency with the company and Ibrahim always responded quickly all along the way.
We enjoyed the camps a lot. We chose mid-luxury and they were very well appointed along with an intimate feel. It was nice during dinner speaking with fellow travelers and sharing stories. Although I was disappointed that we were switched from the Embalakai Ngorongoro, we were upgraded to the Serena Ngorongoro which was very, very nice and we were extremely pleased.
NL
Email Yana | 35-50 years of age | Experience level: first safari
Great travel experience with Penuel
We had a great experience with Penuel tours.
I was searching for safari via internet, filled request and within half an hour got a professional tailored offer for 3-days safari. Ibrahim always was very responsive, flexible, ready to answer all questions and provide solutions that suited our budget and holiday plans. Finally, we not only booked Safari to Ngorongoro and Tarangire with Penuel tours, but also had an extra great day at Materuni waterfalls, coffee farm and Chemka springs. At the end Ibrahim also arranged for us a transfer to airport from our hotel. All tour guides and drivers were always perfectly on time for our tours. It's a very kind, polite and professional team with good English. One little point that can be improved is maybe a bit more action during safari in terms of spotting animals and telling interesting facts and stories about animals of Tanzania. But well, we saw Big Five including leopard in one day in Ngorongoro, so we can't complain at all!! :) Once again, many thanks Ibrahim and the team for our fantastic Tanzania tours!
DE
Email Frank | 50-65 years of age | Experience level: 2-5 safaris
Great experience, our Safari with Penuel Tours
We booked our Safari in the Tarangire-National-Park from Germany and we had doubts, would it work? But it worked absolutely smooth. The details were clarified a day before and the guide was on time at the hotel. The Price included also an overnight stay in Arusha and for small many we got another night.
Our guide was Kana, who knowledgeably gave us interesting information about life and survival in the wilderness. He didn't just chase after the Big Fife, which is easier to do in a zoo, but took us to places where we were alone and could smell and hear nature. There we were lucky enough to see elephants at close quarters. It was a great day for us.
Email Lameck Donald | 35-50 years of age | Experience level: 2-5 safaris
Excellent Honeymoon trip During Easter
We organized our honeymoon trip (Safari + Zanzibar) with Penuel Tours and safaris and didn’t regret it for a moment!
They put our trip together with a very short notice before the actual travel dates and still everything was perfect! It was amazing to be fully taken care of and to not have to worry about everything: transfer, accommodation, food. We only had to sit back and enjoy the ride in our beautiful honeymoon caps that we got as a gift from the company :)
Safari was of course the highlight of the trip, for both me and my wife it was an experience of a lifetime. And it all thanks to our amazing safari guide - Lucas. And having a good guide on a safari is the key to having a great time - as you literally spent all the time together.
During the whole trip he did his best to ensure we had a great experience without anything to worry. Even though it was a low season, he managed to find sooo many animals! He was always super polite, friendly, and extremely knowledgeable about not only the animals, but also about the parks itself. He also always knew when to give us space and let us enjoy watching animals just in a peaceful silence. And it goes without saying - his driving skills were impeccable! Thank you Lucas!
We would definitely recommend Penuel Tours and safaris for your trip! Thank you guys!
Email Ahmed | 20-35 years of age | Experience level: first safari
Easily reachable and willing to help.
Me and my friend decided to go for a safari early march and we left it pretty last minute.
When looking for safari companies they were all very expensive (USD1200 and above) until I found penuel tours for 850 USD.
He replied promptly to my messages and really worked with us to get us to the safari.
We arrived at 6:30 AM in kilimanjaro airport and he organised transport to pick us up and drop us at the meeting point following which the safari car took us to our tour.
Safari was an amazing experience, very organised, our driver Goodfrey was very well verses in English and gave good insight with regards to the animals seen. We saw pretty much everything the serengeti/ngorogoro had to offer in our 3 days there including a live hunt of a gazelle by 2 cheetahs, the big 5 animals, various birds and breathtaking landscapes. We took the lodge option rather than camping, the lodges we were placed in were also good. Serena lodge in ngorogoro crater overlooked it which gave a great view to wake up to! We also had a chef with us who cooked great meals.
Our safari then ended on the 3rd day and Penuel tours organised transport back to kilimanjaro airport for our flight back to Dar.
Thank you Ibrahim, Goodfrey and all other staff for this experience. Will definitely recommend it