Reviews
IT
Email Fernando Monaco | 35-50 years of age | Experience level: first safari
Very bad experience!
We do not feel like recommending this operator: our experience was very bad. Starting with the stay at the Venice Hotel which is an old and dirty facility to continue with a general organization that was completely inefficient and inadequate for the amount spent. The manager pocketed the money and then subcontracted us to another agency without ever providing us with a detailed program with schedules and practical information. Our package included a night inside Ngorongoro Park, a very expensive choice and made to take advantage of the game drive from very early in the morning so we could spot predators. The agency assigned us to a group leaving from Arusha and we had to wait for 4 hours until late 10 a.m., thus sacrificing our safari day. The second night we were changed the lodge from the prearranged schedule without even a warning. Experience not to be repeated.