Reviews

Sort By: Date Most Helpful Rating 11-20 of 43 Reviews
Rachel   –  
United States US
Visited: August 2024 Reviewed: Sep 10, 2024

Email Rachel  |  20-35 years of age  |  Experience level: first safari

Memorable experience, wonderful guides!
4/5

Glory and Eric were wonderful guides on our 5 day tour through Ngorongoro, Tarangire, Lake Manyara, and the Serengeti. They are both kind, knowledgeable guides who prioritized our wellbeing and worked hard to ensure we had a great experience. The company was quick to respond and helped us to personalize our itinerary. John even jumped on a call to help talk us through the personalization options. Overall, we were satisfied with the excellent service of Sercer, and we will continue to keep in touch with dear Glory and Eric who were fantastic hosts.

We unfortunately had a few issues. None of these issues got in the way of us having a wonderful experience with a great tour operator, but they are worth mentioning... First, we had vehicle issues which unfortunately cut into how much time we were able to spend exploring the Serengeti. The roads are quite rough so we understood that the vehicle difficulties were hard to avoid. Second, our itinerary changed slightly from what we had agreed upon in advance when we paid for the tour. We were set to stay in a luxury tented area within Ngorongoro, but when that was unavailable, we ended up staying at a lodge that was over an hour away and was not in the nature preserve we had planned for. While the resort was lovely, this was disappointing as it added to driving after a long day and we did not get an updated itinerary was not what we had anticipated. Finally, John organized transportation for us at the end of our tour to return to Dar es Salaam, which was very helpful. However, the driver showed up an hour late, which was disappointing as we woke up early to be ready for the driver.

But overall, these issues were relatively small compared to the wonderful memories we made on the trip. Thank you to the Sercer team for curating an unforgettable experience for us!

Chen   –  
China CN
Visited: August 2024 Reviewed: Sep 9, 2024

Email Chen  |  35-50 years of age  |  Experience level: first safari

Phenomenal experience
5/5

We had an incredible 9-day adventure with Serengeti Wildlife Safari. From the start, their communication was excellent, making the entire planning process smooth and easy.

Our guide, Hamza, truly made the trip unforgettable. His enthusiasm, deep knowledge of the wildlife, and ability to answer all our questions exceeded our expectations. He made every day fun and exciting, ensuring we experienced the beauty of Tanzania and saw all of the Big Five. Hamza even taught us some Swahili, adding a special touch to the trip. He went above and beyond to give us ample opportunities to witness everything we came to see. I highly recommend requesting him in advance, as he’s in high demand—and for good reason!

The accommodation and food were also better than we had expected, contributing to an overall amazing experience.

Thank you, Serengeti Wildlife Safari and Hamza, for an unforgettable journey!

Christos   –  
Ireland IE
Visited: August 2024 Reviewed: Aug 31, 2024

Email Christos  |  35-50 years of age  |  Experience level: first safari

Experts on the field
5/5

We have been lucky to have as a guide and driver an expert on the field giving his full energy to support our viewing and travel requirements. Moreover, the lodges selected during our 6 day Journey have been unique in spectacular locations combining local safari feeling with international standards of comfort and hygiene. We always felt being taken care during our first visit to this beautiful country. The team is always open to feedback; do not hesitate to share your thoughts and concerns with them ahead of your travel but also during your journey. Thank you for making this Safari experience possible!

Christopher   –  
Thailand TH
Visited: August 2024 Reviewed: Aug 24, 2024

Email Christopher  |  35-50 years of age  |  Experience level: first safari

A peak life experience!
5/5

A wonderful experience. The booking process had a couple of complications but once we arrived the whole trip was magical.

The accommodation throughout was fantastic. The game drives and balloon ride were unbelievable experiences.

Our guide Philimon was a wonderful character. Entirely dedicated to making the game drive the best possible experience. He was knowledgeable, charismatic and entirely professional throughout. Thank you Philimon for making our safari so unforgettable.

Highly recommended. Thanks to John and his team for delivering a peak life experience!

Sofia   –  
Greece GR
Visited: August 2024 Reviewed: Aug 23, 2024

Email Sofia  |  35-50 years of age  |  Experience level: over 5 safaris

Perfect cooperation
5/5

We booked a 7 days safari with John and our experience was very nice. Our communication throughout the process was perfect, they heard our needs and fulfilled them in the best way they could. I would surely choose them again as they made me fell very safe and that we were taken care.

Mohammed   –  
Saudi Arabia SA
Visited: August 2024 Reviewed: Aug 14, 2024

Email Mohammed  |  50-65 years of age  |  Experience level: 2-5 safaris

Joyable tour at excellent level
5/5

Great customer service, made good tour arrangement, punctual and comitted, affirdable prices for the good service received, would highly recommend. Special thanks to the owner Mr.John

Brian   –  
United Kingdom UK
Visited: July 2024 Reviewed: Jul 16, 2024

Email Brian  |  35-50 years of age  |  Experience level: first safari

Outstanding safari experience.
5/5

In our five-day Serengeti wildlife safari, guided by the exceptional guide Godlisten and John the CEO, every moment was extraordinary. From his warm welcome and detailed briefing to the thrilling encounters with the Big Five and the mesmerizing Great Migration, each day brought new marvels. Godlisten’s deep knowledge and passion for wildlife enriched our journey, offering insights into the Serengeti’s ecology and conservation efforts. With seamless logistics and impeccable accommodations, we could fully immerse ourselves in the splendor of the savannah. Our experience was not just a trip but a transformative adventure, showcasing Godlisten’s dedication to providing an unparalleled safari experience. For those seeking an authentic and enlightening wildlife expedition, Godlisten John and his team exceed all expectations.

Daniel   –  
Colombia CO
Visited: July 2024 Reviewed: Jul 15, 2024

Email Daniel  |  20-35 years of age  |  Experience level: 2-5 safaris

The best organization, with the best people at a fair price to go wherever you want to go.
5/5

The service was excellent. All the guides were very experienced, they knew everything you asked them. Food and drinks were amazing, very well organized. I am amazed on all the logistics behind the accomodation arrangements and the fresh food provided to a group of at least 5 people, all with different ittineraries and plans. Its was perfectly managed, with the best results which made it possible to get to know all the amazing places north Tanzania has to offer. Eventhough our initial schedule was changed, it was for the best for us to reach our flight back without any inconviniences.

Carrie Bancroft   –  
Colombia CO
Visited: July 2024 Reviewed: Jul 13, 2024

Email Carrie Bancroft  |  50-65 years of age  |  Experience level: over 5 safaris

African hospitality all the way
5/5

We spent a splendid week with John and his professional team. They worked really hard to accommodate to our needs and were super flexible when we asked for special tours, like Oldavai Gorge. Guides were very knowledgable and shared plenty of stories and many, many good laughs. It was a pleasure to spend time with these folks.

Diego   –  
Belgium BE
Visited: June 2024 Reviewed: Jul 1, 2024

Email Diego  |  20-35 years of age  |  Experience level: first safari

No worry, book this safari compagny
5/5

We booked our safari a couple months in advance. We talked with John by Whatsapp. He answered every question we had and was very implicated! You can contact him very easily and he replies quickly (as much as before than during the safari).

We flew to Tanzania. Unfortunately, our luggage was lost during our flights… We were concerned because all of our clothes were in there.
John helped us like no one else! He contacted some friends at the airport, in airline companies… Finally, he managed to recover our luggage and bring it to us into the wild during our safari.

So, we went on with our safari. How to describe it ? Marvellous! Our guide knew all the good spots so we had the chance to see all of the Big five and even more!

The food was great and fresh! We slept on camp sites. It was a little cold but with some thermal clothes and the sleeping bag given by the company, it went fine.

John was very flexible with the organisation of our safari. He also provided us an hotel at the end of the safari and helped us with transports from and to the airport.

In summary, yes, it is a little expensive (like all the others safaris) but it’s worth every penny! You won’t find a better service in Tanzania, trust us 😁

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 41
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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