Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 36
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 37 Reviews
Rachel   –  
United States US
Visited: August 2024 Reviewed: Sep 10, 2024

Email Rachel  |  20-35 years of age  |  Experience level: first safari

Memorable experience, wonderful guides!
4/5

Glory and Eric were wonderful guides on our 5 day tour through Ngorongoro, Tarangire, Lake Manyara, and the Serengeti. They are both kind, knowledgeable guides who prioritized our wellbeing and worked hard to ensure we had a great experience. The company was quick to respond and helped us to personalize our itinerary. John even jumped on a call to help talk us through the personalization options. Overall, we were satisfied with the excellent service of Sercer, and we will continue to keep in touch with dear Glory and Eric who were fantastic hosts.

We unfortunately had a few issues. None of these issues got in the way of us having a wonderful experience with a great tour operator, but they are worth mentioning... First, we had vehicle issues which unfortunately cut into how much time we were able to spend exploring the Serengeti. The roads are quite rough so we understood that the vehicle difficulties were hard to avoid. Second, our itinerary changed slightly from what we had agreed upon in advance when we paid for the tour. We were set to stay in a luxury tented area within Ngorongoro, but when that was unavailable, we ended up staying at a lodge that was over an hour away and was not in the nature preserve we had planned for. While the resort was lovely, this was disappointing as it added to driving after a long day and we did not get an updated itinerary was not what we had anticipated. Finally, John organized transportation for us at the end of our tour to return to Dar es Salaam, which was very helpful. However, the driver showed up an hour late, which was disappointing as we woke up early to be ready for the driver.

But overall, these issues were relatively small compared to the wonderful memories we made on the trip. Thank you to the Sercer team for curating an unforgettable experience for us!

Celina   –  
Denmark DK
Visited: September 2024 Reviewed: Oct 23, 2024

Email Celina  |  35-50 years of age  |  Experience level: first safari

Best experience
5/5

I recently had an unforgettable adventure with Serengeti Wildlife Safaris, and I can’t recommend them enough! We started with an eight-day trek up Mount Kilimanjaro via the stunning Lemosho route. Our guide was truly exceptional—knowledgeable, encouraging, and incredibly attentive. The moment we reached the summit was nothing short of breathtaking, with panoramic views that felt like a dream.
After our climb, we transitioned into an incredible eight-day safari that explored some of Tanzania's most iconic national parks: Tarangire, Serengeti, Ngorongoro Crater, and Lake Manyara. Each park offered unique wildlife experiences—from the massive elephant herds in Tarangire to the spectacular migrations in the Serengeti. The Ngorongoro Crater was a highlight, where we witnessed a rich diversity of wildlife in a stunning landscape.
We capped off our trip with some well-deserved relaxation on the pristine beaches of Zanzibar, where we soaked up the sun and enjoyed the vibrant local culture.

What truly set this experience apart was the outstanding service from Serengeti Wildlife Safaris. John was incredibly responsive, guiding us through the booking process and ensuring every detail was taken care of, including a seamless airport pickup.

This trip was a perfect blend of adventure, nature, and relaxation, and I can confidently say that Serengeti Wildlife Safaris is the best company for this journey. We’re already planning our return to Tanzania, and it’s all thanks to this amazing team! Don’t miss the chance to explore this beautiful country with them!

Huan Yang   –  
China CN
Visited: October 2024 Reviewed: Oct 16, 2024

Email Huan Yang  |  35-50 years of age  |  Experience level: first safari

This is five star ⭐⭐⭐⭐⭐ trip for us
5/5

Me and my friend had an amazing 6-day safari with Serengeti Wildlife Safaris—they are truly the best!

From the start, Serengeti Wildlife Safaris stood out. They were the first to reply to our email, and Varaline was exceptional in handling all our queries. Her prompt and friendly responses made planning the trip so smooth. The itinerary covered the Serengeti, Ngorongoro, Lake Manyara, and even a Kilimanjaro day trip! Varaline ensured everything was well-organized and exactly what we wanted.

Our guide, Richard, made the safari unforgettable. He wasn’t just a professional guide but also an animal expert, skilled driver, and excellent photographer. During our trip, we saw an incredible variety of wildlife, including the Big Five! In Ngorongoro, we spotted lions, elephants, buffaloes, leopards, and rhinos all in one day. In the Serengeti, we witnessed a lion pride feasting on a buffalo, and Richard shared fascinating details about their hunting techniques. We also saw cheetahs, zebras, giraffes, wildebeests, hippos, and even crocodiles in Lake Manyara. The birdlife was equally breathtaking with flamingos, eagles, and colorful starlings.

Our day trip to Kilimanjaro was the perfect way to wrap up the adventure, giving us a glimpse of the majestic mountain.

In conclusion, Serengeti Wildlife Safaris exceeded all our expectations. Varaline and Richard made this a trip of a lifetime. If you're looking for the best safari experience in Tanzania, I highly recommend them!

Nilan   –  
Taiwan TW
Visited: October 2024 Reviewed: Oct 16, 2024

Email Nilan

Serengeti Wildlife safaris is one of the best company to book in Tanzania
5/5

⭐️⭐️⭐️⭐️⭐️

I recently had the most incredible safari adventure organized by John and his team, and I cannot recommend this experience highly enough! From the moment I reached out to John via email, his responsiveness and dedication to planning the perfect trip were evident. He answered all my questions promptly and provided invaluable insights that made the entire process seamless.

Our journey began with a scenic flight from Dar es Salaam to the Serengeti, where we were immediately captivated by the breathtaking landscapes and the vibrant wildlife. The game drives in the Serengeti were nothing short of magical. We were fortunate to witness the Great Migration, and John’s expert guides ensured we saw the best of what the park had to offer, from lions lounging in the grass to herds of wildebeest crossing the plains.

Next, we ventured to the stunning Ngorongoro Crater. Standing on the rim and looking down into this natural wonder was a humbling experience. The biodiversity here is astonishing, and our guide's knowledge enriched our understanding of the ecosystem. We saw elephants, rhinos, and even a cheetah! It was a photographer’s dream come true.

Tarangire National Park was another highlight, known for its massive baobab trees and large elephant herds. The park's beauty and tranquility provided a perfect contrast to the bustling Serengeti, and we enjoyed exploring its unique landscape.

Finally, we embarked on a day hike of Kilimanjaro via the Marangu Route. The trek was challenging but incredibly rewarding. The views were breathtaking, and the sense of achievement upon reaching the hiking destination was unforgettable. John's team ensured we were well-prepared and supported throughout the hike, making the experience even more enjoyable.

Overall, this trip was a once-in-a-lifetime experience, and I am immensely grateful to John for his exceptional service and meticulous planning. His passion for wildlife and commitment to ensuring an unforgettable adventure made all the difference. If you're considering a safari or Kilimanjaro trek, look no further. This is the team you want to trust with your journey. Thank you, John, for an unforgettable experience!

Ebrahim   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 17, 2024

Email Ebrahim  |  20-35 years of age  |  Experience level: first safari

Excellent Service and Amazing Experience
5/5

I found Sercar Serengeti Safari through Safaribookings.com and was immediately contacted by John who gave me a call to discuss what I was looking for. As it was our honeymoon, we opted for a 3 day, 2 night safari from Arusha to the Serengeti where we spent two nights, visiting Ngorongoro on the third day on the way back to Arusha.

John arranged a private Jeep which picked us up from Arusha Airport and even had a photo of my wife and I on the spare tyre of the Safari car which picked us up, that was a very unique touch. John also arranged some champagne for my wife and I to enjoy at our leisure during the Safari.

Now to the Safari, our guide Lossi made it his mission to ensure we enjoyed the trip and provided us with information at every stop. His knowledge and experience was important as it meant that we were able to see the rare animals which I will state below.

John also booked a lovely camp within the Serengeti where we spent two nights, it was truly amazing, clean, and safe despite hearing and seeing animals in the evening - this really gave us a Safari feel.

John also arranged a balloon Safari for us, which was the highlight of our trip. We were picked up by the balloon company and taken to the central Serengeti at 5 am where we had an amazing balloon Safari followed by a bush breakfast. I would highly recommend this, it is truly worth every penny! After the balloon Safari, Lossi met us at the visitor centre to start our day’s game drive.

Truly exceptional service and good value for money. These guys know what they are doing and they are reliable. I would advise choosing them over others as they stand out in a few ways mentioned above, as well as their experience.

Chen   –  
China CN
Visited: August 2024 Reviewed: Sep 9, 2024

Email Chen  |  35-50 years of age  |  Experience level: first safari

Phenomenal experience
5/5

We had an incredible 9-day adventure with Serengeti Wildlife Safari. From the start, their communication was excellent, making the entire planning process smooth and easy.

Our guide, Hamza, truly made the trip unforgettable. His enthusiasm, deep knowledge of the wildlife, and ability to answer all our questions exceeded our expectations. He made every day fun and exciting, ensuring we experienced the beauty of Tanzania and saw all of the Big Five. Hamza even taught us some Swahili, adding a special touch to the trip. He went above and beyond to give us ample opportunities to witness everything we came to see. I highly recommend requesting him in advance, as he’s in high demand—and for good reason!

The accommodation and food were also better than we had expected, contributing to an overall amazing experience.

Thank you, Serengeti Wildlife Safari and Hamza, for an unforgettable journey!

Christos   –  
Ireland IE
Visited: August 2024 Reviewed: Aug 31, 2024

Email Christos  |  35-50 years of age  |  Experience level: first safari

Experts on the field
5/5

We have been lucky to have as a guide and driver an expert on the field giving his full energy to support our viewing and travel requirements. Moreover, the lodges selected during our 6 day Journey have been unique in spectacular locations combining local safari feeling with international standards of comfort and hygiene. We always felt being taken care during our first visit to this beautiful country. The team is always open to feedback; do not hesitate to share your thoughts and concerns with them ahead of your travel but also during your journey. Thank you for making this Safari experience possible!

Christopher   –  
Thailand TH
Visited: August 2024 Reviewed: Aug 24, 2024

Email Christopher  |  35-50 years of age  |  Experience level: first safari

A peak life experience!
5/5

A wonderful experience. The booking process had a couple of complications but once we arrived the whole trip was magical.

The accommodation throughout was fantastic. The game drives and balloon ride were unbelievable experiences.

Our guide Philimon was a wonderful character. Entirely dedicated to making the game drive the best possible experience. He was knowledgeable, charismatic and entirely professional throughout. Thank you Philimon for making our safari so unforgettable.

Highly recommended. Thanks to John and his team for delivering a peak life experience!

Sofia   –  
Greece GR
Visited: August 2024 Reviewed: Aug 23, 2024

Email Sofia  |  35-50 years of age  |  Experience level: over 5 safaris

Perfect cooperation
5/5

We booked a 7 days safari with John and our experience was very nice. Our communication throughout the process was perfect, they heard our needs and fulfilled them in the best way they could. I would surely choose them again as they made me fell very safe and that we were taken care.

Mohammed   –  
Saudi Arabia SA
Visited: August 2024 Reviewed: Aug 14, 2024

Email Mohammed  |  50-65 years of age  |  Experience level: 2-5 safaris

Joyable tour at excellent level
5/5

Great customer service, made good tour arrangement, punctual and comitted, affirdable prices for the good service received, would highly recommend. Special thanks to the owner Mr.John

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 36
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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