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Sercar Serengeti Wildlife Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2019)
- Member Of:
- TTB, TALA, TANAPA, BRELA & NCAA
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $180 to $2,000 per person per day (USD, excl. int'l flights)
Reviews
DE
Email E. | 20-35 years of age | Experience level: first safari
Wonderful experience, organization a bit chaotic
We had the best time climbing Kilimanjaro for 5 Days through Marangu Route. 9 people in total supported us. We had two great guys (especially Elly was wonderful in explaining the nature to us). The nicest waiter Ashraf, and overall we had a good time with the team. After that we spent one night in Arusha to then have 2 days in Serengeti and 1 day in Ngorogoro crater. The Safari was well organized and we saw fascinating animals. Some things for improvement:
The packing list was incomplete. We did not know that we should bring a duffle bag, multiple gloves, that our bags were carried etc. At the Safari we were told sleeping bags were provided, however they were not washed and therefore we would have loved our own. Also we were told on Kilimanjaro that we had double rooms but had to share rooms two nights. Pick up times were communicated on very short notice and we had to remind the tour operator that he owed us one more night that we had paid for. Again, tour was amazing but organization needs improvement.
US
Email Rachel | 20-35 years of age | Experience level: first safari
Memorable experience, wonderful guides!
Glory and Eric were wonderful guides on our 5 day tour through Ngorongoro, Tarangire, Lake Manyara, and the Serengeti. They are both kind, knowledgeable guides who prioritized our wellbeing and worked hard to ensure we had a great experience. The company was quick to respond and helped us to personalize our itinerary. John even jumped on a call to help talk us through the personalization options. Overall, we were satisfied with the excellent service of Sercer, and we will continue to keep in touch with dear Glory and Eric who were fantastic hosts.
We unfortunately had a few issues. None of these issues got in the way of us having a wonderful experience with a great tour operator, but they are worth mentioning... First, we had vehicle issues which unfortunately cut into how much time we were able to spend exploring the Serengeti. The roads are quite rough so we understood that the vehicle difficulties were hard to avoid. Second, our itinerary changed slightly from what we had agreed... Read more upon in advance when we paid for the tour. We were set to stay in a luxury tented area within Ngorongoro, but when that was unavailable, we ended up staying at a lodge that was over an hour away and was not in the nature preserve we had planned for. While the resort was lovely, this was disappointing as it added to driving after a long day and we did not get an updated itinerary was not what we had anticipated. Finally, John organized transportation for us at the end of our tour to return to Dar es Salaam, which was very helpful. However, the driver showed up an hour late, which was disappointing as we woke up early to be ready for the driver.
But overall, these issues were relatively small compared to the wonderful memories we made on the trip. Thank you to the Sercer team for curating an unforgettable experience for us!