Reviews

Sort By: Date Most Helpful Rating 11-20 of 35 Reviews
Betty   –  
Canada CA
Visited: July 2024 Reviewed: Aug 20, 2024

Email Betty  |  50-65 years of age  |  Experience level: first safari

Reliable
4/5

I was hesitated when booking this safari, but it came out as I expected, in general. The price is fair for budget tour, and we saw all the animals. The company took care of all the transportations. We had several drivers and vehicles during the 12 days tour, most of them were good except one, whom the company replaced for us with another driver upon our request. We had buffets in Kenya, and freshly cooked food by our private cooker in Tanzania, which was luxurious. Bring soap and towel and maybe bathroom tissue if you are camping in Tanzania. Don’t pay the safari with credit card. I was charged more than 10% extra in total. Cash or bank transfer is better.

Sabine   –  
Germany DE
Visited: July 2024 Reviewed: Jul 14, 2024

Email Sabine  |  35-50 years of age  |  Experience level: 2-5 safaris

Friendly and knowledgeable
5/5

We had great communication with Joseph. Our driver / guide Sammy was outstanding. We feel that this was great vue for money.

Tianhang   –  
China CN
Visited: July 2024 Reviewed: Aug 2, 2024

Email Tianhang  |  20-35 years of age  |  Experience level: first safari

The Kenya part is good, and the Tanzania part is changed.
5/5

The Kenya part is good, and the Tanzania part (parks visiting order and accommodation) is slightly changed. It is still a good memory for me. And drivers are all good.

PJ   –  
Germany DE
Visited: April 2024 Reviewed: Apr 23, 2024

Email PJ  |  20-35 years of age  |  Experience level: 2-5 safaris

Fast responses
4/5

Value for money excellent! Reliability should be improved

Tristan Stevens   –  
United States US
Visited: May 2024 Reviewed: May 24, 2024

Email Tristan Stevens  |  20-35 years of age  |  Experience level: first safari

Great Experience, Great Tour Operator
5/5

A lot of the budget operators are working with the same company and are putting together trips as a conglomeration of services by connecting already existing trip itineraries with drivers to drive people between the different places that the tours stop and start. Most tour itineraries are basically the same, just with different lodging at night. Because of this, a lot of the value proposition that these tours operators add is how well they are able to figure out the logistics for you and their ability to serve any requests you might.

We were working with Anthony from Josana Tours and he was excellent. He was always available via WhatsApp and was able to help with any specific needs we had. We had some questions throughout the trip and had to get more money out, and he seemed to know someone in every town who he messaged and was able to get the answers or the booking for us. He was very accommodating of our situation, and was able to deal easily with our flight coming in late (we got rushed out to the tour), as well as the additional time we wanted to spend in Nairobi. It was truly a personal experience with Anthony, which is not something you are usually able to say about budget tours.

In addition, the standard tour planning was excellent. All drivers and cabs were prepaid, Anthony would update us the day before who was picking us up and at what time, and everything went smoothly. Logistically, it was very impressive to me how all this worked and how it worked so well.

The safari itinerary was fairly standard but also impressive. We really liked the Kenya side, especially Amboseli, and would consider coming back during the summer months (although it was cool during May too - still lots of animals and impressively green). We got to see the big five and all our other fives as well. Personally, we didn't think the Serengeti was worth visiting as the grasslands were kind of boring after all the cooler parks in Kenya. The Ngorongoro crater was cool though and worth visiting and we really enjoyed camping.

Since this was a budget tour we were in glamping accommodations in Kenya plus a hotel or two and then actual camping accommodations in Tanzania. We didn't realize we were actually camping in Tanzania so we didn't bring everything we needed (soap), but as young travellers we enjoyed all of it. The glamping accommodations were actually really nice compared to what we're used to and were cooler during the night than a hotel room which was a solid plus. However, camping isn't everyone's cup of tea and if that's you case you can just ask Anthony for different accommodations for those nights and I'm sure he'd be happy to accommodate.

Overall, it was a great experience and booking with Josana Tours made it that.

Sidd   –  
United States US
Visited: June 2024 Reviewed: Jun 16, 2024

Email Sidd  |  20-35 years of age  |  Experience level: first safari

Incredible, extremely prompt and responsive and kind.
5/5

Josana tours developed a unique and fit to our needs itinerary at great rates. They also were able to deal with any issues that came up promptly and were always quick to respond and made the trip extremely enjoyable, definitely will come back.

Tatiana   –  
Russia RU
Visited: March 2024 Reviewed: Apr 23, 2024

Email Tatiana  |  50-65 years of age  |  Experience level: first safari

Very good!
5/5

We spent 3 wonderful days on safari in the Masai Mara!The Josana tour is just super!!!Anthony organized everything perfectly, and our driver Denis did everything.The accommodation was excellent, the food was excellent.I recommend the Josana tour to everyone.We saw the whole big five of Africa.It's incredible!

Andrei   –  
Russia RU
Visited: March 2024 Reviewed: Mar 26, 2024

Email Andrei  |  50-65 years of age  |  Experience level: first safari

Masai Mara safari
5/5

we went on a safari through a specialist from https://www.safaribookings.com, the specialist's name is Anthony, he helped us with transfer from the airport, choosing a hotel in Nairobi, as well as purchasing Nairobi-Mombasa-Nairobi tickets. and also with transfer from the railway station. due to the fact that Russian transfers to Kenya do not work, this is very serious support. the safari was very good, the driver Denise is very experienced. The team was cheerful!.. an agreement was signed regarding payment and we liked the price). thank you Anthony!

孙振宁   –  
China CN
Visited: July 2023 Reviewed: Mar 20, 2024

Email 孙振宁  |  65+ years of age  |  Experience level: first safari

The staff are serious, responsible, and diligent. They also help customers provide some additional services with the purpose of customer satisfaction.
5/5

We had a great time and were especially pleased with the service provided by the company's staff. Their dedication and dedication are touching. We will introduce them to our friends in the future.

(automatic translation from Chinese)

Yuan   –  
China CN
Visited: May 2023 Reviewed: Mar 10, 2024

Email Yuan  |  35-50 years of age  |  Experience level: 2-5 safaris

highly efficient
4/5

money for value and always supportive. I had a good saffair with Josana tour.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 30
  • 4 star 3
  • 3 star 1
  • 2 star 1
  • 1 star 0
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