Reviews

Sort By: Date Most Helpful 11-20 of 37 Reviews
Jose Gregorio   –  
Uruguay UY
Visited: January 2024 Reviewed: Feb 9, 2024

Email Jose Gregorio  |  20-35 years of age  |  Experience level: first safari

Outstanding tour operator always exceeding customer expectations with unforgettable adventures
5/5

An absolutely incredible safari experience with Josana Tours Ltd. in Kenya and Tanzania! From start to finish, every moment was just mind-blowing. The guides and drivers were incredibly attentive and friendly, always eager to listen to our needs and ensure they were met. They went above and beyond to ensure we spotted all the iconic animals, including lions, giraffes, elephants, rhinos, cheetahs, leopards, hippos, and buffaloes – and they succeeded!

We had unforgettable encounters, witnessing lions in action during a hunt, having a cheetah hop onto our vehicle, getting up close to lions, elephants, rhinos, and giraffes just meters away, and even being lucky enough to witness a large herd of elephants pass by our vehicle. The meals were exquisite, offering a delightful variety of flavors that pleased everyone. The pricing was excellent, considering the comfort and quality of accommodations, including the campsites.

Throughout the journey, the guides and drivers were attentive and went above and beyond to ensure our satisfaction. They not only took us to change money and buy souvenirs and snacks many times but also assisted us in retrieving a cellphone that one of the travelers had accidentally left behind. Their dedication truly made the trip even more memorable. Overall, an exceptional adventure that exceeded all of our expectations. Highly recommended for anyone seeking a truly unforgettable safari experience!!

Racheal Ngei   –  
Kenya KE
Visited: January 2024 Reviewed: Jan 18, 2024

Email Racheal Ngei  |  20-35 years of age  |  Experience level: first safari

Description . For Best 3 Days Masai Mara safari,choose Josana Tours.
5/5

For Best 3 Days Masai Mara safari,choose Josana Tours.
We were a group of 20 students from Hospitality class in our school, we planned to visit Masai Mara game reserve and josana tours was our organizer. From beginning to end everything was awesome. Our communication with Antony was as easy as counting the numbers 1,2,3.... He was knowledgeable and knew exactly what we needed as a group of students. He gave us an unbeatable price for the tour. Our guide Edward was so good on field activities for searching for animals and he gave us a lot of information about the animals. We saw a lot of them, even angry 2 male giraffes fighting. The accommodation was camping, we were served with delicious food and the staff were friendly.
Generally, we learned and enjoyed a lot during our safari. We therefore recommend this company Johana Tours

Collins Musonda   –  
Zambia ZM
Visited: November 2023 Reviewed: Dec 18, 2023

Email Collins Musonda  |  20-35 years of age  |  Experience level: over 5 safaris

Cheerful
5/5

I am writing about our trip with Josana Tours in the month of November.
My father and I had booked a 4 day safari to Masai mara and Lake Nakuru parks and Josana tours delivered as expected. From communication with Antony during organization to the actual trip experience everything went well. Maxwell our guide was perfect on his job, he knows where to spot animals including all the big5. Not forgetting to mention our friends were in the same group during the trip, they were all friendly and interactive and enjoyed together. We really recommend any one to use their services. Thank you to Antony and your team for making me and my dad happy

Jordi   –  
Spain ES
Visited: January 2024 Reviewed: Mar 13, 2024

Email Jordi  |  50-65 years of age  |  Experience level: first safari

Very interesting tour. Drivers excellent.
5/5

Our first visit to Africa: Kenya and Tanzania. Very nice trip and very interesting safaris.

孙振宁   –  
China CN
Visited: July 2023 Reviewed: Mar 20, 2024

Email 孙振宁  |  65+ years of age  |  Experience level: first safari

The staff are serious, responsible, and diligent. They also help customers provide some additional services with the purpose of customer satisfaction.
5/5

We had a great time and were especially pleased with the service provided by the company's staff. Their dedication and dedication are touching. We will introduce them to our friends in the future.

(automatic translation from Chinese)

Andrei   –  
Russia RU
Visited: March 2024 Reviewed: Mar 26, 2024

Email Andrei  |  50-65 years of age  |  Experience level: first safari

Masai Mara safari
5/5

we went on a safari through a specialist from https://www.safaribookings.com, the specialist's name is Anthony, he helped us with transfer from the airport, choosing a hotel in Nairobi, as well as purchasing Nairobi-Mombasa-Nairobi tickets. and also with transfer from the railway station. due to the fact that Russian transfers to Kenya do not work, this is very serious support. the safari was very good, the driver Denise is very experienced. The team was cheerful!.. an agreement was signed regarding payment and we liked the price). thank you Anthony!

Tatiana   –  
Russia RU
Visited: March 2024 Reviewed: Apr 23, 2024

Email Tatiana  |  50-65 years of age  |  Experience level: first safari

Very good!
5/5

We spent 3 wonderful days on safari in the Masai Mara!The Josana tour is just super!!!Anthony organized everything perfectly, and our driver Denis did everything.The accommodation was excellent, the food was excellent.I recommend the Josana tour to everyone.We saw the whole big five of Africa.It's incredible!

Sidd   –  
United States US
Visited: June 2024 Reviewed: Jun 16, 2024

Email Sidd  |  20-35 years of age  |  Experience level: first safari

Incredible, extremely prompt and responsive and kind.
5/5

Josana tours developed a unique and fit to our needs itinerary at great rates. They also were able to deal with any issues that came up promptly and were always quick to respond and made the trip extremely enjoyable, definitely will come back.

Tristan Stevens   –  
United States US
Visited: May 2024 Reviewed: May 24, 2024

Email Tristan Stevens  |  20-35 years of age  |  Experience level: first safari

Great Experience, Great Tour Operator
5/5

A lot of the budget operators are working with the same company and are putting together trips as a conglomeration of services by connecting already existing trip itineraries with drivers to drive people between the different places that the tours stop and start. Most tour itineraries are basically the same, just with different lodging at night. Because of this, a lot of the value proposition that these tours operators add is how well they are able to figure out the logistics for you and their ability to serve any requests you might.

We were working with Anthony from Josana Tours and he was excellent. He was always available via WhatsApp and was able to help with any specific needs we had. We had some questions throughout the trip and had to get more money out, and he seemed to know someone in every town who he messaged and was able to get the answers or the booking for us. He was very accommodating of our situation, and was able to deal easily with our flight coming in late (we got rushed out to the tour), as well as the additional time we wanted to spend in Nairobi. It was truly a personal experience with Anthony, which is not something you are usually able to say about budget tours.

In addition, the standard tour planning was excellent. All drivers and cabs were prepaid, Anthony would update us the day before who was picking us up and at what time, and everything went smoothly. Logistically, it was very impressive to me how all this worked and how it worked so well.

The safari itinerary was fairly standard but also impressive. We really liked the Kenya side, especially Amboseli, and would consider coming back during the summer months (although it was cool during May too - still lots of animals and impressively green). We got to see the big five and all our other fives as well. Personally, we didn't think the Serengeti was worth visiting as the grasslands were kind of boring after all the cooler parks in Kenya. The Ngorongoro crater was cool though and worth visiting and we really enjoyed camping.

Since this was a budget tour we were in glamping accommodations in Kenya plus a hotel or two and then actual camping accommodations in Tanzania. We didn't realize we were actually camping in Tanzania so we didn't bring everything we needed (soap), but as young travellers we enjoyed all of it. The glamping accommodations were actually really nice compared to what we're used to and were cooler during the night than a hotel room which was a solid plus. However, camping isn't everyone's cup of tea and if that's you case you can just ask Anthony for different accommodations for those nights and I'm sure he'd be happy to accommodate.

Overall, it was a great experience and booking with Josana Tours made it that.

Tianhang   –  
China CN
Visited: July 2024 Reviewed: Aug 2, 2024

Email Tianhang  |  20-35 years of age  |  Experience level: first safari

The Kenya part is good, and the Tanzania part is changed.
5/5

The Kenya part is good, and the Tanzania part (parks visiting order and accommodation) is slightly changed. It is still a good memory for me. And drivers are all good.

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 3
  • 3 star 1
  • 2 star 1
  • 1 star 0
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